Seller is responsive and able to custom according to needs. I have purchased more than 3 times with wallartistanbul and never been dissapointed. Thank you for the great service.
Company replied
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Based on reviews, created with AI
As the Wall Art Istanbul Family, we are proud to share the original artworks prepared by our modern and innovative design team with more than 60 countries abroad. Our goal is to meet your satisfaction and expectations at the highest level and to develop our wide product range with our unique designs day by day. With the sense of responsibility we feel for our customers, we are proud to convey the beauties of Islam, a universal religion of love, to the whole world with the inspiration we get from verses and hadiths. With love, greetings and prayers to you, the esteemed Islamic world, who share this goal with us...
20841 San Simeon Way, Apt 201, 33179, Miami, United States
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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This is 2nd time I have ordered beautiful metal wall art from WAI. Easy to order. Delivery took a bit longer this time (abt 1week) but my friend liked the gift.
I purchased a clock from Wall Art Istanbul in March 2024 for £213.33. The clock was shipped from Turkey and arrived after March 24. It stopped working within the first year. The company advertised a 5-year warranty. I contacted them via email to claim the warranty, and they informed me that it was no longer covered due to the time passed since purchase and offered no free replacement. I was not able to use the warranty as promised.

Reply from Wall Art Istanbul
I have been a loyal customer of Wall Art Istanbul and previously had good experiences, but my most recent purchase was disappointing.
One item was not delivered despite promised dates, and communication through WhatsApp went unanswered. In addition, the product that did arrive had quality issues and required local modification to be usable.
Overall, this experience has been frustrating due to both product quality and lack of customer support. I hope the company improves its service and reliability moving forward.

Reply from Wall Art Istanbul
Absolutely beautiful product! I love them and cant wait to put on my wall. Thank you so much for the quick delivery and for this great piece of art!

Reply from Wall Art Istanbul
It’s a nice piece and pretty close to the quality and design I expected
My product was damaged and you did not exchange it , I would never buy anything from you anymore

Reply from Wall Art Istanbul
I’m really happy with my Istanbul wall art! The service was excellent and the delivery was right on time. I’ve ordered three times now, and every experience has been smooth and reliable. The quality is always great, and I’ll definitely keep ordering in the future. Highly recommend

Reply from Wall Art Istanbul
Extra fast delivery (shipped from turkey to US) and very good quality

Reply from Wall Art Istanbul
I received the broken pieces of wall art. Very disappointing. I need the refund of the order.

Reply from Wall Art Istanbul
I recieved my delivery was very nice as it was on the picture very happy with the outcome

Reply from Wall Art Istanbul
Hey, I’m sorry to do that but I never received my product and nobody cared. I tried to call or get customer service didn’t have any response so please I pray five times a day so those are really important to me.

Reply from Wall Art Istanbul
Reliable company & there products are excellent.

Reply from Wall Art Istanbul
Multiple purchases of item that meets my requirements.

Reply from Wall Art Istanbul
Received a defected product. I was given a 10% refund. But it was very sad to have invested in a product from wallartistanbul and not be 100% satisfied. This isn't my first purchase and I have recommended it to many friends who have also made purchases only because you guaranteed the highest quality.

Reply from Wall Art Istanbul
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