Wallberry Reviews 298

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the prints, and appreciate the excellent service received. Many found the ordering process easy and were pleased with the custom options available, often highlighting the company's communication in ensuring satisfaction before printing. The overall consensus points to a positive experience with both the items and the support provided. However, some customers also noted issues with the delivery service, with instances of damaged or undelivered parcels, and in a few cases, incorrect orders were received. A small number of people were dissatisfied with the clarity regarding product specifications, such as the presence of white borders on prints, or found the packaging insufficient, leading to minor damage.

What people talk about most

Product

Clients share positive opinions on product quality and customization. Many reviewers praise the high quality... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the brilliant and superb... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Delivery service

Consumers find delivery service to be ambiguous. Many customers praise the fast delivery, good communication,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service,... See more

Based on these reviews

Rated 5 out of 5 stars

I had the idea of what I wanted, but not the finished article with a little help from the website and playing with the text and colours, formatting and sizing with just 2 emails to proof read and acce... See more

Rated 5 out of 5 stars

Lovely service, great communication. Brilliant concept for prints! I won’t down rate them for it, but Evri were the only thing that let them down. They damaged the parcel beyond repair and there was... See more

Rated 5 out of 5 stars

Just recieved my print through the post - golly gosh! my custom print was exactly what i desired! they Wallberry design team were great with communication and I am 100% satisfied with results - Thank... See more

Rated 5 out of 5 stars

I ordered a mix of prints and frames from Wallberry, I was impressed with the quality and really pleased the prints came framed ready for me to hang. I decided I needed a couple more to fill the space... See more


Company details

  1. #15 of 20 best companies in Poster Shop

Written by the company

Welcome to Wallberry, a world of classic, quirky, modern, fun, and meaningful wall art, wall quotes, stylish prints and posters.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

298 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had the idea of what I wanted

I had the idea of what I wanted, but not the finished article with a little help from the website and playing with the text and colours, formatting and sizing with just 2 emails to proof read and accept my design you cannot go wrong with these guys. Nothing was to much when I asked to change something it was done 100% recommend.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. I was sent the wrong order. I went on to their online chat and they were so rude - ignored my response then said they were closing the chat. When I mentioned they had not responded they said “just a friendly reminder you are dealing with a human not a chat bot”. So totally unnecessary and definitely antagonised the situation rather than diffuse it. They offered no apology either - as a first time customer I received the wrong order, meaning my gift will likely now be late and then received totally unsatisfactory responses on their online chat! Definitely would not recommend or ever use again.

30 March 2026
Unprompted review
Wallberry logo

Reply from Wallberry

Hi Lady Estelle,

We’re really sorry to hear about your experience and that you received the wrong order — we completely understand how frustrating that must have been, especially with a gift involved.

We’d like to clarify that during our conversation, we did offer a resolution to put things right as quickly as possible. Unfortunately, the solution of a replacement was declined at the time. Despite this, we remained committed to resolving the issue and, as requested, have since arranged and dispatched a replacement order for you.

We always aim to keep our communication respectful and helpful, even in challenging situations, and our team did their best to assist throughout the chat.

We truly regret that your experience did not meet expectations and hope the replacement order helps restore your confidence in us.

Kind regards,

Wallberry Team

Rated 5 out of 5 stars

Fab service

Fab service, was so helpful and accommodating with any amendments I had. Would highly recommend!

27 March 2025
Rated 5 out of 5 stars

Good experience

I ordered two items. One required a proof to be sent for my approval. This was done quickly and the order arrived soon after my approval. It was packaged well.

23 February 2026
Rated 5 out of 5 stars

Brilliant

Brilliant. Service made a bespoke print for me. No problems at all. Would highly recommend

25 January 2026
Rated 5 out of 5 stars

Lovely item

Lovely item! Very well framed. Made a great Christmas gift for my son. Website was easy to navigate but with so much choice you’ll be on there a while lol. Highly recommend!

26 December 2025
Rated 5 out of 5 stars

A stunning family print

We are thrilled with our family wall print. I had originally asked for a different design but when I received a proof I requested to change it and received an updated proof within the hour. We just love it. The quality is superb and so vibrant. Thanks to the team.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

The print is really good quality

The print is really good quality, packaged really well and arrived on time. I had some issues with Evri delivery, thought my parcel went missing but it turned back up again next morning. Customer service was quick to offer to arrange another dispatch. Would shop here again

5 December 2025
Unprompted review

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