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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products, highlighting their exceptional quality and the enhanced user experience they provide. Many people describe the items as the best they have ever used, noting their durability and ease of maintenance. The overall ordering process is frequently described as excellent, with consumers appreciating the attention to detail in packaging and the smooth navigation of the website. However, some customers expressed dissatisfaction with the delivery service, citing issues with slow shipping times and high costs. A few other people also felt that the company's handling of order problems, such as lost packages or incorrect addresses, could be improved, often leaving them to resolve the issues themselves. Additionally, a small number of reviewers mentioned that some product materials, like cloth pads, showed signs of wear quickly.

What people talk about most

Product

Consumers find the product to be positive, with many praising its high quality and game-changing performance,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the product quality,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers praise quick delivery, with some orders... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe it as the best mousepad... See more

Order

People report ambiguous experiences with order. While some customers express satisfaction with their first... See more

Based on these reviews

Rated 5 out of 5 stars

I recently had an issue where the Evangelion (limited time drop) mousepad got returned to sender because it was somehow sent to the wrong address. I emailed customer support and Danny replied wit... See more

Rated 5 out of 5 stars

What interested me about glass pads from the outset was the fact that the surface does not degrade. Once you get used to the pad, you practically never have to use another pad again, which I find ver... See more

Rated 5 out of 5 stars

I absolutely love the glass pad and sleeves i ordered, it’s really soft to the touch and to the skin. The shipping was fast, with multiple updates and the packaging wasn’t damaged, not even a dent.

Rated 5 out of 5 stars

Awesome Sleeves (the new ones) Awesome mousepads. 10/10 Support too. Couldn't recommend enough! I'm very nitpicky and i'm fully happy with the mousepad / sleeve combo.


Company details

  1. Computer Hardware Company

Written by the company

WALLHACK exists to create performance gaming peripherals that offer predictable responses for split-second decisions because in competitive gaming, players must rely on consistency for muscle memory.


Contact info

4.2

Great

TrustScore 4 out of 5

276 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

so the mousepad is great since the only…

so the mousepad is great since the only reason I bought it, is I'm allergic to rubber. So I had to find something without a rubber. but my issue is when I'm playing games and I play with high sensitivity so I don't move my mouse a lot, and keeping the hand in the same place. the glass starts to warm and my hands get a bit sweaty and so my hand starts to stick a bit, which ruins my game and makes me play like a bot.

Are there any fixes to this?

12 December 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Hej Peter.
Er ked af at se kun 3 stjerners anmeldelse. Ved ikke helt om jeg forstår din anmeldelse korrekt - at hvis du holder hånden stille, så bliver pladen varm, hvilket jeg vil mene alting gør.
Men vil du gerne aflevere produktet retur eller hvad vil du gerne?

Rated 5 out of 5 stars

Easy new favorite mousepad

A bit late because of covid, but no problems, item in perfect state, pretty good customer service and of course, my new favorite mousepad.
Definitely gonna buy the XL version when it came out!

13 November 2020
Wallhack logo

Reply from Wallhack

Awesome to hear! The XL just landed - glad you like the products! Means a lot

Rated 5 out of 5 stars

AMAZING MOUSEPAD

I love it! Best Mouse Pad by far!! Also the support team were really hands on and kind!

26 October 2020
Wallhack logo

Reply from Wallhack

Thank you for giving us a try! Happy you like the product!!

Rated 5 out of 5 stars

Amazing product and fast delivery

Amazing product and fast delivery. Best mousepad I have ever had, very slick but still controllable.

Ordered the "Green Glass 2.0" version, maybe could've taken the XL one but it was sold out at the time of the purchase.

I use it with a Logitech G Pro Wireless and have zero issues. You need to keep the mousepad very clean though since the slightest dirt / dust / whatever will make some noise on the pad, not an issue though since the mousepad is very easy to clean.

18 October 2020
Wallhack logo

Reply from Wallhack

We are happy to hear that! Thank you!

Rated 4 out of 5 stars

Great product

Great product, seem like genuine people. They didn't like mods or suggestions but overall I'd buy again.

5 September 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Not sure about the "didn't like mods or suggestions" part, it is because of our customers wishes we now soon launch the XL version - so we do listen to every word you say! :-) Thank you for trying us!

Rated 5 out of 5 stars

Very good mousepad

Very good mousepad! Has a very fast glide and keeps it very consistent compared to the cloth which will eventually wear down. The only limiting factor is the size which the skypad 2.0 xl will fix.

4 September 2020
Wallhack logo

Reply from Wallhack

Thanks, yes we will make it bigger!

Rated 5 out of 5 stars

Amazing mouse pads

Amazing mouse pads. You cannot get a better mouse pad.

2 September 2020
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Reply from Wallhack

We agree, thank you!

Rated 5 out of 5 stars

The best mouse pad I've ever used

The best mouse pad I've ever used. I play different fps games, and I have quite high scores in Kovaak's FPS Aim Trainer. Playing on this pad is like removing your limiter. It won't hold you back in any way a cloth pad would, or show signs of usage like another hard pad. Aaand it looks really good. Thank God I've been told about this pad on a discord server!

30 August 2020
Unprompted review
Wallhack logo

Reply from Wallhack

We are happy you got told also! Thank you!

Rated 5 out of 5 stars

High quality endgame pad

Ordered a steel XL pad, shipping took about 3 weeks.
Mousepad is a really high quality pad suited to control over speed. It is really the endgame of control mousepads.

30 August 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Glad you like it, thank you for trying us!

Rated 5 out of 5 stars

Honestly a great pad

Bought the pad around april 2020, got it in approximately a week.

The pad is honestly among one of my favorites when it comes to performance and feel, yea it is not as fast as my previous Artisan Shidenkai but it is smoother and will last you longer than 4 months. You can easily clean the pad with a microfiber cloth and/or water or other glass cleaning products and it will be like brand new.

One downside is the pads thickness with comes in at 6mm, but this can be remedied with some self modding if one finds the thickness uncomfortable.

30 August 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Very happy to read this, thank you m8!

Rated 5 out of 5 stars

Only problem was UPS being slow and not…

Only problem was UPS being slow and not wanting to get my order right, but that's a problem over here in the States. Definitely a cool mousepad - sustainable, easily maintanable, and does its job for what it's supposed to.

As a clawgrip gamer - I had no problems with controlling it - but it is one of those things that you don't see the benefits of until a few sessions. And even though I would use my (mostly flat) table for my mousepad - it was just smoother overall to use on the Skypad. Definitely check reviews - but some people may over-exaggerate its benefits, but if there was one request I had of Skypad - it would be to have inventory easily shippable in the U.S. (so they could use FedEx) and cut down shipping costs and time - more happy and willing customers.

12 August 2020
Wallhack logo

Reply from Wallhack

Hi There
Thank you for youre 5 Stars. The shipping is a killer - specially these times.. BUT we actually already did - change shipping firm, so it will be faster in the future.. Thank you for trying us!

Rated 4 out of 5 stars

Wanted to get a second glass mousepad…

Wanted to get a second glass mousepad as my original was an ice mat. The icemat does feel smoother than this (lower grit) but as they dont make ice mats anymore this really is the best glass mousepad you can buy on the market

19 July 2020
Wallhack logo

Reply from Wallhack

The SkyPAD is 25% more smooth than the Icemat was, because of less sandblasting on the surface. If you feel the icemat is more smooth, its because you have used "it down".. The SkyPAD will do the same after some time, no worries! :-) Thanks for trying us!

Rated 5 out of 5 stars

Skypad Glass 2.0 = Perfect Hard Mousepad

It took about 5 weeks to ship from Denmark to California during all of this COVID stuff (from PostNord to USPS) but it was worth it. The pad came in perfect condition as well.

The pad has this microtexture etched into the glass so it looks a little like frosted glass if you look closely. It's super smooth though, so I don't think it will wear down my mouse feet as much as the Corsair MM400 that I was using previously. There's very little friction so swiping is very fast/easy.

Easily the best mouse pad I've ever owned. Would totally recommend it for folks who like hard pads.

8 July 2020
Unprompted review
Wallhack logo

Reply from Wallhack

Yeah its terrible slow - but glad it was worth waiting for! Thank you

Rated 5 out of 5 stars

Amazing.

Amazing pad! I've used cloth pads and hybrids from other brands for years, using an artisan pad for the last 2; and finally decided to research and make a swap to something that will last a bit longer and offer a different feel. This pad offers both!

The initial surface *feel* when tracking with my Gpro wireless, required an adjustment period, but only after a few hours of use, I'm completely used to it and don't think i could ever use a non-glass pad for gaming going forward.

Thanks skypad, keep doing what you're doing!

4 July 2020
Wallhack logo

Reply from Wallhack

Awesome, and we will.. Thank you!

Rated 5 out of 5 stars

Literally endgame mousepad

I bought this being skeptic. But after playing some games i was blown away. I have never had such precision in my aim like i had with the skypad. The support is really nice and answers any questions quickly too!

22 June 2020
Unprompted review
Wallhack logo

Reply from Wallhack

After a few hours, you wont leave a glasspad again, we totally agree! Thank you!

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