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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent sound and robust build. Many people appreciate the intuitive design and functionality, making the products easy to use and inspiring. The delivery service is frequently highlighted as fast and efficient, and the customer service is described as outstanding, with many consumers commending the helpful and responsive support team. However, some customers reported issues with product durability, mentioning that a few pedals stopped working unexpectedly. A small number of people also experienced missing parts upon delivery.

What people talk about most

Product

Customers had positive experiences with product, praising the incredible sound, solid build, and consistent... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the solid build and consistent... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers highlight the fast shipping, with some... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional... See more

Based on these reviews

Rated 5 out of 5 stars

I bought the Fundamental Ambient pedal and it arrived 3 days later, ready to play. It is such a full sounding reverb/delay pedal. It creates an ocean like sound behind each note or cord, with three di... See more

Company replied

Rated 5 out of 5 stars

Walrus makes a great product. Their communication could be a little bit better but their products are top of the line. I find their product videos are generally very good because they try the pedals o... See more

Company replied

Rated 5 out of 5 stars

I just received a "blem" Deep Six Compressor. First of all, I don't see any significant blemishes. Second of all, the package I received included a pack of guitar picks, a few stickers, and a gorgeou... See more

Company replied

Rated 5 out of 5 stars

I recently picked up up a Walrus EB-10 EQ pedal to add to my board. The pedal worked perfectly for what I need and was very simple to dial in. Beyond that the customer service follow up by the team... See more

Company replied


Company details

  1. Musical instrument manufacturer

Written by the company

It is our goal to make guitar effects that are as interesting to play as they are to look at. So that’s what we are going to do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

I’ve had a great experience with Walrus…

I’ve had a great experience with Walrus Audio across the board. The pedals sound incredible, are built solid, and most importantly for me, they perform consistently in a live worship setting where tone and reliability matter every single week. I play at Beach Church, and having gear you can trust in that environment is huge.

What really stood out though was the customer service. Joe went above and beyond to help me out, made the whole process easy, and was just genuinely cool to work with. That kind of support says a lot about the company. It’s not just great gear, it’s great people behind it, and that’s something I’d be proud to stand behind and represent.

20 March 2026
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Thanks so much for such a great review! Joe is the best! Walrus forever!

Rated 5 out of 5 stars

Joe has been super helpful

Joe has been super helpful. I have a canvas tuner that was stripped. And he waisted no time to get the parts to me. My first package was missing a metal screw that I needed. And after emailing Joe he made sure that I’ll get that part. Shoutout Joe!! He’s so great.

4 March 2026
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Joe's the best! Thanks so much for shouting him out! Enjoy your tuner! Take care - Walrus Audio

Rated 5 out of 5 stars

Early product awareness

Getting early notifications on the upcoming products is wonderful. the early head's up gives plenty of time to see if it fits my needs. All Walrus products are top shelf. Their Customer service, shipping and support is the best.

23 November 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Michael! We appreciate your review. Glad you feel taken care of by our team! Enjoy! - Walrus Audio

Rated 5 out of 5 stars

I bought the Fundamental Ambient pedal…

I bought the Fundamental Ambient pedal and it arrived 3 days later, ready to play. It is such a full sounding reverb/delay pedal. It creates an ocean like sound behind each note or cord, with three different setting to go from near to far away reverb. Perfect for sweeping audio-scapes and heavy Doom sounds.

21 November 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Tony! We are glad you are putting your Ambient to work! Thanks for the love! - Walrus Audio

Rated 5 out of 5 stars

Awesome Products

Awesome products. Well made and crazy simple operation and the results are insanely good. So much vibe that can be easily adjusted. Delay and Ambience pedals. Can't believe how affordable!

18 November 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Mike! We appreciate your kind words! Glad to hear everything is going well with your gear! Take care! - Walrus Audio

Rated 5 out of 5 stars

This pedal is AMAZING

Just got my fundamental ambient pedal yesterday. From order to doorstep was FAST. So far LOVE how easy it is to use and the range of tone I want to hear are there to work with. Both acoustic and electric it's well balanced. LOVE the pedal

18 November 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey JC! We are glad you are enjoying your Pedal! Stoked to hear everything went smoothly! All the best! - Walrus Audio

Rated 5 out of 5 stars

I am super-impressed with Walrus Audio!

I am super-impressed with every aspect of my dealings with Walrus Audio. I recently purchased the Fundamental Ambient pedal, along with the matching 9v power supply.

I bought the product after seeing a video demo online.

The purchase, shipping, and communications were all seamless and uniformly excellent.

The product works perfectly, and it addresses the creation of ambient music in a super-straightforward and intuitive design, a design which I believe ambient pioneers such as Brian Eno would appreciate.

Thank you kindly.

11 November 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Christian! We are glad your full experience has been great! We work hard to make sure you enjoy every step along the way. All the best! - Walrus Audio

Rated 5 out of 5 stars

Such great customer service

Such great customer service, shipped right away, great communication ... for a different item I needed a replacement part, and after I reached out they sent it right away for no cost! So kind. Love them!

11 November 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey MZ! Thanks for the love. We are glad we could keep you rocking! Take care! - Walrus Audio

Rated 5 out of 5 stars

They are the BEST

They are so kind, especially Joe McGinn and Alex Skaggs! They have graciously repaired it about 3 times haha

24 October 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Josh! Glad we were able to get you up and rocking. Thanks for the love! - Walrus Audio

Rated 5 out of 5 stars

Since purchasing my first pedal

Since purchasing my first pedal. I was hooked, but I was sad to hear that the lüm was a one shot. Overall great customer service and super fast shipping. Liam you are the best!!!!! 🎸

2 October 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Ramon! We are glad your gear is working well for you! Happy to help out whenever you need us. Take care! - Walrus Audio

Rated 5 out of 5 stars

Excellent product

Bought the Lum. Not many pedals these days have a pure distinctive tone, but its amazing! Hopefully they make a second run for all those who missed out.

17 September 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Mike! Glad to hear you are enjoying your Lüm. Enjoy! - Walrus Audio

Rated 5 out of 5 stars

Amazing product - ACS1 Mk2

Amazing product (ACS1 Mk2) and fantastic communication with the Walrus team - I really can't think of any company, within the music gear world or outside of it, that has been so thoughtful and appreciative of their customers and their needs.

29 August 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Andrey! We are glad you are enjoying the gear and feeling the love from the team! All the best! - Walrus Audio

Rated 5 out of 5 stars

Walrus EB-10

I recently picked up up a Walrus EB-10 EQ pedal to add to my board. The pedal worked perfectly for what I need and was very simple to dial in. Beyond that the customer service follow up by the team at Walrus was outstanding. Liam reached out right after my pedal delivered to make sure everything was working well and I was happy with my purchase. Walrus backs up their great products with fantastic service. Highly recommended!

5 September 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Michael! We are glad the EB-10 is treating you well. Thank you for the review! Enjoy! - Walrus Audio

Rated 5 out of 5 stars

Jupiter V2

Just grabbed the Jupiter V2 - Insanely versatile fuzz with killer tone and gorgeous design, easily my new favorite pedal.

9 September 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Francisco! Glad to hear you are enjoying the Jupiter! Have Fuzz! - Walrus Audio

Rated 5 out of 5 stars

Canvas Tuner is great

Just got the Canvas Tuner because I needed a tuner that I could place on my pedalboard side ways. The fact that I can also have my own choice of pics for screensavers is so great. I am very satisfied with this product!

9 September 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Josh! Glad to hear we could get you tuned up! Enjoy! - Walrus Audio

Rated 5 out of 5 stars

More than happy first order

I have always admired the aesthetic, art, and overall vibe and the way this company connected to the community and everything they’ve done to the point i knew that I wanted to buy from them one day. I never had a chance to be able to but once I had the money saved up I knew that the first thing I wanted to do was buy from WA and it did not disappoint after buying a Julia it was exactly what I was missing in my sound for my band and I can’t wait to use it on our EP and not to even mention the fantastic customer service support once I save up and am able to I will be coming back for more!
Walrus or die

29 August 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Brian! We are glad to be a piece of your new project. Keep up the jams! Thanks for the love. - Walrus Audio

Rated 5 out of 5 stars

They make wonderful gear and the…

They make wonderful gear and the purchasing process is easy and shipment was quick

3 September 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Dan! We appreciate your kind words. Glad to hear your purchasing experience has been quick & easy. All the best! - Walrus Audio

Rated 5 out of 5 stars

I just received my "Blem" Walrus Audio…

I just received my "Blem" Walrus Audio EB-10 preamp/EQ/Boost. I saw Colt demo this on a Sweetwater YouTube video and had to try it. I looked at similar products, but this unit stood out. The other EQ options were either "set and forget" or a bit too programmable for my needs. I tried this our and the functionality and EQ response is on point. I will likely never turn this off. Also, I can go easily from different guitars/pickups with the presets. The boost state is captured with the preset save so that is a plus. Great sounding pedal. Another winner from the folks at Walrus.

21 August 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Bill! We appreciate your support. Glad to hear the EB-10 is working well for you. Enjoy! - Walrus Audio

Rated 5 out of 5 stars

Walrus Products

Walrus makes a great product. Their communication could be a little bit better but their products are top of the line. I find their product videos are generally very good because they try the pedals out differently. Some want the Pedal maxed out and some of us may want a softer touch. Generally the videos do this which I can appreciate as well as the detail on what each knob and switch do. This is also good for me because I experiment versus read manuals.

18 August 2025
Unprompted review
Walrus Audio logo

Reply from Walrus Audio

Hey Richard! We appreciate your kind review. Likewise, we would love to hear how we could communicate more efficiently! Our team will reach out to hear what you think would help us in the future. - Walrus Audio

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