A & A Walters Funeral Directors (Est. 1850) Reviews 

376
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally kind, caring, and professional when organizing loved ones' farewells. Reviewers emphasize that nothing is ever too much trouble for the team, who offer continuous guidance and reassurance from the very first phone call. People note that the entire arrangement process runs smoothly, taking away stress during such upsetting and emotional moments. Families deeply appreciate the dedicated support provided on the day, ensuring everything goes exactly to plan with utmost dignity and respect. Consumers consistently recommend these local funeral directors to anyone needing dependable and compassionate assistance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that employees are consistently caring, supportive, and... See more

Service

Clients share positive opinions on service, noting that staff members are exceptionally supportive, caring,... See more

Customer service

Consumers find customer service to be positive, highlighting exceptional compassion, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andy & all of his colleagues at AAWalters were so caring & supportive when my husband Tim Gallagher passed away. From the first phone call to start making arrangements Andy offered guidance & supp... See more

Rated 5 out of 5 stars

David Patrick Ward Our beloved Husband/Dad passed away on 12th November 2025, every experience with A&A Walters was first class. We’d like to specifically mention Karen who arranged the funeral... See more

Rated 5 out of 5 stars

From the very first meeting with Stacey of A&A Walters Tipton, what had been a truly devastating time for myself and my family became a little easier. Stacey was extremely professional,very know... See more

Rated 5 out of 5 stars

Following the passing of Anthony Bolton. Aa Walters delt with all of the arrangements. The office staff were efficient and approachable. The chapel of rest was done with dignity and very well present... See more


Company details

  1. Funeral Director

Written by the company

A & A Walters - a caring, award winning family owned and run Funeral Directors serving the people of Dudley, Sandwell and Wolverhampton Boroughs since 1850


Contact info

5.0

Excellent

TrustScore 5 out of 5

376 reviews

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5.0

All reviews

(376)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Mom’s funeral

A&A Walters arranged my mom Hazels funeral beautifully from start to finish, Andy was very helpful, drivers on the day were superb

8 August 2025
Unprompted review
Rated 5 out of 5 stars

A&A Walters were fantastic.

A&A Walters were great from start to finish arranging my Dads funeral. Karen was fantastic with helping with arrangements, keeping us informed etc
The drivers on the day were thoughtful and professional, really looked after us.
Great service, helped us get through a very tough day.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Kind

From the very first phone call, Phil at A&A Walters was kind, supportive, and professional. He guided us through everything with care and compassion. The service for my Nan was dignified, elegant, and beautifully arranged — a truly fitting farewell. We are so grateful to the whole team and would highly recommend their services.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Husbands funeral

We used AA Walters for my husband Kens funeral, Andy was very kind and supportive and sorted everything out,they we very professional and nothing was too much trouble,we had used this company before for my Moms funeral 5 years before and the service that we received then was exceptional as it was for my husbands,thank you Andy and AA Walters team

8 December 2024
Unprompted review
Rated 5 out of 5 stars

The staff are very professional and…

The staff are very professional and friendly nothing is too much trouble for them whatever you're loved ones wishes was. these funeral directors have done almost every member of our family
I'd like to say a big thank you to Stacy who organised my dad's funeral

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Used for several Family Funerals wouldn't use any one else highly recommend there very friendly helpful and compationate it was a pleasure dealing with Sam in there Bilston Office

10 April 2025
Unprompted review
Rated 5 out of 5 stars

We used this company because everybody seem to use them.

We used this company because everybody else use the company. They provided a funeral coordinator, Stacy she was very accommodating very professional the funeral was for my father, but my mother kept changing her mind on everything but Stacey, if she could do it, she did it. On the day of the funeral, the staff were very professional and I would recommend them to anyone. You would be in good hands.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I found Andy very helpful.

I found Andy very helpful and compassionate when dealing with my late mothers funeral, Dorothy Yates and kept the family up to date on all the arrangements.

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service…

Our beautiful mom Valerie Akins recently passed away after a short battle with cancer and we turned to Walters to organise all of the funeral arrangements.
From the first day we met the staff they were all professional,approachable and understanding.This was very comforting due to the circumstances.
Special thanks and appreciation to Stacy who coordinated our funeral requests she was empathetic and patient throughout and to Tony for his professional and respectful manner.
My mom was born and raised a stones throw away from Walters Tipton office and we are extremely grateful to Walters staff for a warm and personal service.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

My Father Martin Stokes sadly passed…

My Father Martin Stokes sadly passed away in may of this year. A and A Walters were our local funeral directors I have to say that from the first contact we had with them through Andy at there Sedgley office to the day of the funeral they were fantastic, this was the first time I have had to deal with a funeral and found the thought quite daunting but A and Walters helped us from start to finish explaining everything we needed to do and what time, they organised everything for us and nothing was to much trouble. They arranged for us to see my Dad in their chapel which was a moving experience. The day of the funeral went without a hitch and David who was our main contact on the day was so respectful and couldn’t do enough for us explaining how everything would work and the timings of the event. We were showed great respect and dignity throughout. A and A Walters are a very professional company who I would without hesitation recommend to anyone needing funeral directors.

Many thanks

Richard

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Recent los

As a family we have had to make use of AAWalters quite a few times.Most recently on the sudden loss of our brother Graham.At all times the staff were courteous and very professional helping to make a horrible time a little easier to bear.

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend A&A Walters…

Would highly recommend A&A Walters Outstanding throughout. Stacy supported me and my family when arranging my mom’s funeral (Glynis Guest )showing care , compassion, patience and understanding . Thank you to all

3 July 2025
Unprompted review
Rated 5 out of 5 stars

As a family we use AA walters for me…

As a family we use AA walters for me late brother-in- law we booked an appointment to speak to someone about the funeral that’s when we met Stacy she was gem form start to finish all the staff was really god would recommend this company to any one thank you all

29 May 2025
Unprompted review
Rated 5 out of 5 stars

As a family we would like to thank the…

As a family we would like to thank the Walter’s staff for helping us through a very difficult time the passing of my Dad Ron and Aunty Sheila in the space of 3 weeks. Stacy was our funeral planner she was always there to help and reassure us and very kind and caring. Also thanks to Phil and Ant for their support so we could see Dad in the chapel as this was a hard day for me and my Sister. Also Ant Kelly for doing a fantastic job on both of the funerals.

10 June 2025
Unprompted review

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