Excellent service provided by Waltham Forest Service Store to clear waste from my back garden. They were reliable and professional, everything I hoped for. I won't hesitate to contact them again f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more
I had quick replies from the staff in the office who phoned to arrange the date. The service store worker who carried out the work needed to see what the work involved in the first visit so he could o... See more
Great service. The guys who came were really knowledgeable - they dealt with the issue calmly and competently and were generally reassuring. Would recommend to anyone. Good price, easy to book, wi... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.7
Excellent
900 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The plumber was very polite
The plumber ,Joy was very polite, friendly and professional. Did a very good job.
3 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very good and positive experience
Very good and positive experience, a polite, friendly and informative man which helped as the scenario he was dealing with was a negative one.
2 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The customer service representative was…
The customer service representative was very helpful. The operatives were professional and very helpful.
2 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi ZD, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
It was a good experience with stieve.
It was a good experience with stieve.
25 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Adil Kamran, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great service and immediate responses.
Great service and immediate responses.
24 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Korina Kokkali, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Quick and professional service…
Quick and professional service provided, explained the process from start to finish.
24 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Denise Bennett, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent garden clearance
Excellent garden clearance. Explained what they’d do and how. All on time and tidied up after themselves. Would thoroughly recommend.
24 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very nice man who soonresolved the…
Very nice man who soonresolved the problem with the wasps under our fascia. He respected our property and left instructions what to do if the wasps hadn't gone.
16 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Mrs. Maureen Shanks, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Gentleman was polite , friendly and informative about what he would be doing
The gentleman who came was polite , friendly and informative about what he would be doing
15 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi MrsBrendaJerram, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Wonderful service
Wonderful service, very friendly and professional team. Their help took the weight off trying to solve a problem, and I would recommend their service from initial enquiry right through to the job being completed.
10 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Sj, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Efficient and friendly
Turned up on time and efficient service. Thanks!
5 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Lorna Lee, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Booked a removal of a heavy dead microwave.
Booked a removal of a heavy dead microwave one day, gave me a collection day for the next. Collected as promised.
3 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi StewE17W, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Good All Round Experience
I had a very good experience from ServiceStore from start to finish. The webite is nice and easy to negotiate and staff are friendly and helpful. I completed the booking sections and was quoted a very reasonable price. Payment was easy and an appointment was soon booked. A very helpful chap came on time on the day and removed all items very speedily. A very good experience all round.
3 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Christopher Page, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great work
Great communication. Talked me through what he was going to do. Extremely good customer service
27 August 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi A wal, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great!
They were on time, approachable, professional and gave excellent advice. Thank you.
21 August 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Mary Lloyd-Evans, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent service
Easy to get a quote and accept/pay for the clearance work. Work was booked in for a couple of days hence and was carried out efficiently and quietly.
15 August 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Jon Dalladay, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent friendly and expert service
Good clear booking system with reminder email. Friendly and very helpful staff who came promptly and excellent communication of issues and action.
12 August 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi J.Turnpenny, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Quick response; good service
Attended quite soon after my initial enquiry. Friendly and helpful operative dealt with the wasps' nest and gave good advice. Price reasonable for a good service; would use them again.
5 August 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Philip Herlihy, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
My first enquiry was to remove 4 bags…
My first enquiry was to remove 4 bags of rubble an old kitchen and wood. The quote I was provided was £350 with no caveats and or stipulations. Which I thought was a very reasonable cost, however I had the opportunity to get rid of a lot of the wood and the kitchen and asked for another quote just for the rubble.
The new quote came back at £1400, I questioned it and chased and just heard back to say that the cost is £350 per tonne. As a Waltham forest council that gives the impression of a subsidised rate compared to other private service providers I am left speechless and left with 2 weeks of wasted time.
They should put the prices up on the website so expectations are set with the people who pay council tax and see how it is being used.
6 August 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Moh Gangat,
From viewing the initial images submitted we were unable to see that the 4 rubble bags were tonne bags therefore the quotation provided was incorrect and we do apologise for this error. Tonne bags of rubble are costed by weight. Our website does contain pricing however loose bulk waste is priced by estimation of weight. Please note we are a private service and not Waltham Forest Council therefore any council tax is not contributed to these services. Our pricing is competitive and in line with other registered clearance services.
Hope this helps. Thank you. Kind Regards.
A good quick service
A good quick service - got some good advice on how to deal with the unwanted pests after treatment
31 July 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Christine Mark, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.