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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, responsiveness, and efficiency in resolving queries. Many people found the support staff to be knowledgeable, patient, and readily available, even outside of regular hours. Reviewers also frequently commend the user-friendly interface, noting that the product is simple to set up and easy to use. The service itself is described as excellent and reliable, with consumers appreciating the consistent and effective assistance provided.

What people talk about most

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Staff

People report positive experiences with staff. Customers consistently praise the customer service team for... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the platform for... See more

Service

Reviewers mention positive feedback about service. Customers consistently describe the service as excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best tool for WhatsApp marketing! It’s simple to set up and incredibly reliable. The support team is outstanding — always available to assist, and even after hours, they respond by email right awa... See more

Rated 5 out of 5 stars

Im very happy to use WANotifier. I have been used this for 3 years now. I have 2 business - started with FREE plan and stayed in that for 6 months. After that switched to premium plan, using it for... See more

Rated 5 out of 5 stars

My WhatsApp Business account got locked but the WAnotifier team helped me out and swiftly did all the process. My account got unblocked and this was a joyous moment for me. So I thank Niki ma'am for h... See more

Rated 5 out of 5 stars

Best product for WhatsApp marketing and automation. We've been using WANotifier for over a year now and are extremely happy with it. The interface is very simple to use and support is quick and hassle... See more


Company details

  1. Software company
  2. Internet marketing service

Written by the company

WANotifier is an all-in-one WhatsApp marketing and automation platform that helps businesses capture, engage, and convert customers on WhatsApp across the entire customer journey through lifecycle WhatsApp marketing. With WANotifier you can send WhatsApp marketing campaigns at scale, setup automations like greeting messages, OOO messages, unsubscribe/resubscribe automation, auto-replies, chatbots, drip sequences etc, get detailed advanced analytics, collaborate with your team with shared team inbox, send WhatsApp notifications from 3rd party integrations and do much more. Also unlike BSPs, who charge up to 25% extra markup on WhatsApp Business API fees, WANotifier is an official Tech Partner that does not add any extra markup. This means businesses save up to 25% on every campaign they send.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

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Rated 5 out of 5 stars

Really impressive software

Really impressive software. To my knowledge, it's the only legitimate way to send out bulk text messages on WhatsApp. Everything works perfectly with WANotifier. One further improvement i could suggest is a feature where certain replies from customers trigger certain actions. Such as, when a customer replies with "opt-in", they're added to a specific list. This is the only feature i feel is missing from the software. However, still a 5-star review, as it's a game changer. Also, have a good support team that give a response within 24 hrs.

13 February 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Thank you for the wonderful review. The feature you're talking about is already under development and will be possible using Automation Bots, that'll not only let you move contact to a Contact List, but do a lot more.

This should go live within a month or so!

Rated 5 out of 5 stars

It's the best I have ever seen for whatsapp marketing

It's the best I have ever seen for WhatsApp marketing. I have used wait, interakt.ai ( the worst ), and more.

The customer service is awesome and as promised they have recently released the app as well which is the best I have seen from them

good job wanotifier.com

27 December 2023
Unprompted review
Rated 1 out of 5 stars

worst no service help desk no response

1 February 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Mary, thanks for your feedback. We're not able to find any user with your name in our tool.

Note that we have support available from 10 am to 8 pm IST, Monday to Saturday and we respond to every single message we receive.

If you require assistance, kindly reach out to us using website chat or our email support@wanotifier.com.

Rated 4 out of 5 stars

This is Free and much much better…

This is Free and much much better compare to other tools. But I'ld prefer if they add more features in there paid version. Like Automation, Flow, CRM integration etc like other tools offering. But for a basic user I'ld recommend this tool and for advance users they need other tools as well.

29 January 2024
Unprompted review

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