Want Hair Reviews 

2,299
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, ensuring a smooth and well-informed process from initial inquiry through aftercare. The service is frequently highlighted as excellent, with many appreciating the clear communication, ease of the procedure, and the team's dedication to addressing all questions. Conversely, a small portion of people felt that the company primarily acts as an intermediary, leading to concerns about the quality of partner clinics or limited direct interaction with the surgeon. Some reviewers also reported dissatisfaction with the procedure outcomes, citing failed transplants or unsatisfactory results, and noted issues with clinic professionalism, including rushed procedures or hygiene concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the exceptional care and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Reviewers consistently express high satisfaction with their overall experience, frequently describing it as... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their hair transplant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star experience so far, im 10 days post transplant. Want Hair are incredible at letting you know whats happening and keeping you informed. I had it done in Turkey and even in Turkey the communicatio... See more

Rated 5 out of 5 stars

From day one of looking into getting the hair transplant jay was very helpful and talked me through everything thoroughly. I opted for the Istanbul option as it was cheaper but the result has came... See more

Company replied

Rated 5 out of 5 stars

Want Hair are like middlemen between you and the clinics, they have several they work with. Want Hair will take the leg work out of finding a suitable clinic. They are extremely responsive with any... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Want Hair, from the start everyone has been absolutely amazing the surgeons in Istanbul were brilliant. They make the process very easy and they go through everything so you d... See more

Company replied


Company details

  1. #3 of 5 best companies in Hair transplantation clinic
  2. #3 of 12 best companies in Hair replacement service

Written by the company

At Want Hair, we believe restoring your hair is about more than just appearance – it’s about confidence, self-esteem, and feeling like yourself again. We specialise in FUE hair transplants across in the UK, offering honest advice, personalised treatment plans and comprehensive aftercare from start to finish. Our experienced team supports thousands of clients throughout their hair restoration journey, helping them achieve natural-looking results with a focus on quality, safety, and transparency. Whether you're just starting to explore your options or ready to take the next step, we're here to provide expert guidance and support every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,299)

289 reviews in the last 12 months

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Rated 5 out of 5 stars

I am 14 days post op now and everything…

I am 14 days post op now and everything is going well. Results to be seen in 6-12 months.
The lead up to surgery was brilliant, all questions answered by Matthew and clear instructions given for the day of surgery.
Day of surgery went perfectly, no waiting around, clearly communicated what would happen and the process throughout the day, surgery was a breeze and then had an aftercare meeting before being allowed to leave.
Post surgery was added into a group where progress photos are shared daily and all questions answered by the aftercare team. Overall a very easy process and would 100% recommend.

31 December 2025
Unprompted review
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Reply from Want Hair

Hi Tim

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Great Experience

Ed and Phi were very accommodating from start to finish and beyond. 100% would recommend.

22 December 2025
Unprompted review
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Reply from Want Hair

Hi Stu

Honestly, we’re starting to think Ed is getting too good at this - our clients just keep dropping 5-star reviews! Thanks for the love, and we’re so pleased to hear you had an awesome experience!

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Everything went perfectly

Everything went perfectly. Clinic and team and aftercare were excellent! Very happy with the outcome.

29 December 2025
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Reply from Want Hair

Hi Ross,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 4 out of 5 stars

I chose Want hair for a hair…

I chose Want hair for a hair transplant, which took place at Harley street clinic. From the first consultation with Mattew I felt at ease and he was honest of what I could achieve in terms of the amount of grafts. Procedure went well. And aftercare with post treatment was good with Becky who answered any question I had. It is early days to say how the grafts has taken but I am currently 4 weeks post treatment and the progress is going as it should be. But in terms of service and support I would definitely recommend Wanthair and Matthew

10 December 2025
Unprompted review
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Reply from Want Hair

Hey Declan!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

Cannot rate highly enough

I cannot rate this company highly enough. When you start researching a hair transplant it’s a minefield with all the different options and companies, and every company I contacted just felt like they wanted to sign me up without even trying to answer my questions, allay concerns. That was until I came across Matt at WantHair, I feel bad for how many questions I asked but no matter what I asked at what time Matt was there on WhatsApp to answer me. It didn’t feel like he just wanted my money he genuinely took the time to answer all my questions explaining all the different options in detail and guide me through the process. A bit more expensive than some but not by much and tbh I think the quality was worth a couple more pounds.

Then the procedure, I went to Istanbul and everything was so smooth. WantHair took care of the hotels, transfers from airport and back and forth to the clinic, I had an interpreter available and the staff in the clinics were wonderful, the facility was like a BUPA facility in the uk standard. I even wanted an extra day in Istanbul to explore which WantHair sorted.

I cannot recommend Matt and the whole team highly enough, I’d give more than 5 stars if I could……

19 December 2025
Unprompted review
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Reply from Want Hair

Hi Simon,

We cannot thank you enough for your kind words and positive feedback.

We are here whenever you need us, and we look forward to being part of your hair journey in the future.

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Want Hair were very helpful throughout…

Want Hair were very helpful throughout and they simplified the whole process with the frequent contact and guidance for start to finish, can definitely recommend!

23 December 2025
Unprompted review
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Reply from Want Hair

Hi!

Another 5-star review for Want Hair! You must have excellent taste. Thanks for trusting us with your hair journey!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

I went through Want Hair UK

I went through Want Hair UK. I was very hesitant as first getting a transplant, I first contacted Matt from Want hair UK going back last year at the start of the year. I wasn’t sure weather to commit or not, Matt gave me time and allowed me to make up my own mind (which was nice as with things like this it can change you whole life). I then contacted him in the summer where he was a great help. I opted to go to the Essex branch as I liked the thought of going home after my transplant. The hair transplant itself was simple and ran very smoothly and so did the aftercare.

13 December 2025
Unprompted review
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Reply from Want Hair

Hi Jeff,

We cannot thank you enough for your kind words and positive feedback.

We are here whenever you need us, and we look forward to being part of your hair journey in the future.

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Great experience

From day one of looking into getting the hair transplant jay was very helpful and talked me through everything thoroughly.
I opted for the Istanbul option as it was cheaper but the result has came out great so far. The service ran really smooth and since getting it done Jay and others have been in contact regularly to check up and see how things are going.
Looking forward to seeing the results in the months to come

15 December 2025
Unprompted review
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Reply from Want Hair

Hi Joe!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,
The Want Hair Team

Rated 5 out of 5 stars

Great people

Emma and Becky were really helpful throughout the process.

21 December 2025
Unprompted review
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Reply from Want Hair

Hi Paul!

Thanks so much for your review!

We are so pleased you chose Want Hair to take you on your hair journey.

We look forward to seeing your results, and please do not hesitate to reach out to us should you need any assistance at all.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

From stat to finish the service was…

From stat to finish the service was very professional, I was put at ease and comfortable the whole process

18 December 2025
Unprompted review
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Reply from Want Hair

Hi Richard!

We are so happy that you are so pleased with your results! Thank you for taking time to leave us feedback.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Becky and Matthew have been amazing at…

Becky and Matthew have been amazing at Want Hair. They have looked after me from start to finish and I’ve felt very cared for by them both. Very friendly and there for reassurance when you need it.
Everything was explained well and they were always on hand when I had any questions, can 100% recommend them.
Procedure itself was a good day and the guys were equally as friendly at Harley Street and made me feel at ease and looked after too.
Thank you

15 December 2025
Unprompted review
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Reply from Want Hair

Hi Benjamin!

Thanks so much for taking time to leave us a review.

We are so happy you had an excellent experience with us! Big shoutout to you for the 5-star love!

Stay fresh, stay confident, and if you ever need us - we’ve got you!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Would like to say Mathew & Becky were…

Would like to say Mathew & Becky were great. Very helpful!

5 January 2026
Unprompted review
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Reply from Want Hair

Hi Harry!

Thanks so much for your review!

Another fantastic 5-STAR review? You are officially a legend!

Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

I had a hair transplant with WantHair…

I had a hair transplant with WantHair four weeks ago, and I honestly couldn’t fault the experience from start to finish. It was a big decision and I was genuinely nervous going into i however from the booking and build-up, through the procedure itself, and all the aftercare afterwards, the whole team were excellent.

What really stood out was that it never once felt like anyone was just “doing a job.” Every person I dealt with came across as someone who genuinely cared, which made a huge difference when I was feeling anxious. Matthew was brilliant with all the booking and organisation and made the whole process smooth and reassuring from the very beginning. Becky was excellent with aftercare, guidance, and support — always clear, helpful, and easy to talk to. Both of them played a big part in making the experience far less daunting than I expected.

If you’re unsure or nervous about taking the step, I’d definitely recommend WantHair. I’m really glad I went ahead with it and grateful to everyone involved.

10 December 2025
Unprompted review
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Reply from Want Hair

Hi Adam!

Thanks so much for your review!

We are so pleased you chose Want Hair to take you on your hair journey.

We look forward to seeing your results, and please do not hesitate to reach out to us should you need any assistance at all.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Highly recommended very helpful with…

Highly recommended very helpful with every query I had and was great to have them answering questions for the 10 days after the procedure. Thanks Emma and Phi

5 December 2025
Unprompted review
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Reply from Want Hair

Hi Kevin!

Thanks for taking the time to leave us a review!

We are delighted to hear of the positive experience that you have had and over the next 18 months we will be with you each step of the way.

We can't wait to see the final results and any questions you have during that time be sure to drop your consultant/client support a message!

Best Wishes,

Want Hair Team

Rated 5 out of 5 stars

Just like to say thank you to Ed and…

Just like to say thank you to Ed and phi at Want Hair for before and after care they was really helpful and comforting .
I really appreciate all there help .

23 December 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hey Joseph!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

Want Hair - Hair Transplant

I was initially skeptical about booking through a company so heavily involved in social media. I was assigned Grant, and he was nothing like I was expecting. No promising the earth, giving me realistic outcomes if I chose to go through with the transplant. I'm 14 days post transplant now, and looking forward to the next year to see what it's going to turn out like.

20 December 2025
Unprompted review
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Reply from Want Hair

Hi,

Your review just made us do a little happy dance (trust us, it was not pretty). Thanks for trusting Want Hair with your transformation.

We look forward to seeing your results!

Kind regards,

The Want Hair Team

Rated 5 out of 5 stars

Had matt as a consultant

Had matt as a consultant, he was very helpful and awnserd any questions i had leading up to my op and after the op. Im glad i chose want hair as the quality of there work is great compared to other companies i have seen online… highly recommend

17 December 2025
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love Liam!

We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Rated 5 out of 5 stars

I would highly recommend want hair from…

I would highly recommend want hair from the very start jay was at hand to answer any questioned I had the booking process was very easy and I had all information needed before surgery day.
On surgery day everything ran very smoothly from start to finish.
My recovery has been amazing and now I await the results

18 December 2025
Want Hair logo

Reply from Want Hair

Hi Paulette!

Thanks so much for your review!

We are so pleased you chose Want Hair to take you on your hair journey.

We look forward to seeing your results, and please do not hesitate to reach out to us should you need any assistance at all.

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Highly Recommend

I would firstly say if you are on the fence about having it done just go for it. The whole process from booking it to having it was so easy. I genuinely can’t fault anything. Any questions I had were answered straight away, and I felt reassured the whole way through. The worst part about the experience was the anxiety I built up in my head about having it done a few days before surgery day.

16 December 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hey Paul!

Thanks so much for taking time to write us a review!

We are so pleased you had such a positive experience with Want Hair, and please do not hesitate to reach out to your consultant should you need anything at all.

We cannot wait to see your results!

Kind Regards,

The Want Hair Team

Rated 5 out of 5 stars

Very smooth flow of process thanks for…

Very smooth flow of process thanks for the treartment will share the photos after 6 months recovery

8 December 2025
Unprompted review
Want Hair logo

Reply from Want Hair

Hi Somesh,

Another fantastic 5-STAR review? You are officially a legend!

Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind regards,
The Want Hair Team

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