WantItAll.co.za Reviews 

139
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting efficient and fast processes, even during busy periods, and appreciate continuous updates and clear communication throughout the ordering and delivery stages, ensuring they are well-informed. Reviewers often praise the timely delivery of items, with many receiving orders within or earlier than the promised timeframe. The overall experience from placing an order to receiving it is described as smooth and hassle-free. However, some customers experienced occasional delivery delays, with orders sometimes taking over a month. A few people also received incorrect or missing items, or mentioned concerns about product quality or inadequate packaging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many praising the excellent communication and... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with the... See more

Order

Customers consistently note positive experiences with order, highlighting ease of ordering and timely... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as very good, exceptional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.

Company replied

Rated 4 out of 5 stars

The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more

Company replied

Rated 5 out of 5 stars

The items ordered arrived in the indicated date window. I was also kept well informed of progress through the different stages along the way, which was reassuring. It cost a bit more than trying to ar... See more

Company replied

Rated 5 out of 5 stars

I am thoroughly impressed with WantItAll. I placed an order for an international item on 18 December and they promised delivery within 20 working days. Despite the busy holiday season, they stuck to t... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

139 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(139)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a fantastic experience

I had a fantastic experience. I was always informed and kept up to date until delivery. The order was supposed to take between 10 and 20 days but for received it much earlier than that, especially the first. Five star service.

2 December 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Glad we stepped up!

Rated 2 out of 5 stars

The turnaround time is too long

The turnaround time is too long and unfortunately I got an email saying . My goods were delivered and I haven’t received anything

5 November 2025
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Reply from WantItAll.co.za

Sadly our delivery times are longer, but we are as transparent as possible with said times so customers are aware!

I have sent a query to the couriers and will liaise with you directly!

Rated 5 out of 5 stars

Great

Great! Happy with the service

3 November 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Splendid!

Rated 5 out of 5 stars

Good service

Good follow up and resolved issues with a faulty product

2 October 2025
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Reply from WantItAll.co.za

Your satisfaction is our goal!

Rated 5 out of 5 stars

Excellent customer service

Regularly order items that I can't find or is hard to find in South Africa...always exceptional service and great feedback from customer service support 👏 never had one bad experience. Thanks!

6 October 2025
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Reply from WantItAll.co.za

Wonderful to be of service!

Rated 3 out of 5 stars

Wantitall have to double check a customer's order

I am satisfied with my purchases, all I'm concerned about is that I ordered 2 pieces of a certain item and only one was delivered. I really don't want to wait long to get the second item.

1 October 2025
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Reply from WantItAll.co.za

Thank you for reaching out, we will resolve this asap!

Rated 5 out of 5 stars

SUCH EFFICIENT SERVICE!

Everything went so smoothly with this order. Thank you so much for your efficient & fast service! You guys have set the bar in service delivery. Well done!

1 October 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Thank you for your customs and kind words!

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