Griffin Gaming  Reviews 267

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

no replies to emails after several attempts to contact them to cancel a preorder.

Rated 1 out of 5 stars

I tried to trade in some bulk the other day and be turned me away even though he'd just agreed a deal with someone else, I think it is because he rips people off and I wasn't going to take his lowball... See more

Company replied

Rated 5 out of 5 stars

Just a quick response, I had reservations about using this website but they had good prices and had availability for a GW item I was struggling to source elsewhere. I had no need to worry, next workin... See more

Company replied

Rated 5 out of 5 stars

I came across this website during Black Friday and I was a little bit worried that a PC repair shop was selling Hobby/Miniature related items. I fought my initial mistrust and placed and order.... See more

Company replied

Company details

  1. Model shop

Written by the company

We provide a large range of Games Workshop products and if we don't have what you need, just ask and we will get it in.


Contact info

2.9

Average

TrustScore 3 out of 5

267 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Customer service

I have made a half a dozen orders with Griffin Gaming, Shipping is fast and items well packaged. I have had single issue with one item on a order, where the wrong item was shipped to me, but when raised this was resolved rapidly with great customer service. They also have exceptionally good deals during sale periods.

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! Received my preorder of Pokémon 151 items from them. The price was the best around, items brilliantly packaged and all items are in perfect condition, no damage to any boxes or anything. Thank you!

29 October 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, and quick delivery. Ordered a number of spray primers at a very good price and delivery was speedy and cheap. Oh, and sweets too. What's not to like? :)

25 May 2022
Unprompted review
Rated 1 out of 5 stars

Daylight robbery

I tried to trade in some bulk the other day and be turned me away even though he'd just agreed a deal with someone else, I think it is because he rips people off and I wasn't going to take his lowball rates.

14 March 2022
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

Hello
I think you may have the wrong company, we sell warhammer and other hobby related products, we have never done any trade-in bulk buying with anyone, its not something we do.
Also our sale prices are one of the cheapest in the industry at around 21% off RRP from Games Workshop products.
I hope you find the correct company to respond to about your concern.
Have a nice day and hopefully a better tomorrow.
Kindest Regards
The Griffin Gaming team.

Rated 5 out of 5 stars

Great Service, great stock = Great Experience

Ordered a few paints from them recently, the website is nicely liad out and they have a lot of available stock which was nice to get all I needed in one place.

They spotted a 'mistake' with my order (which I hadn't noticed) and called me a few moments after I had submitted to confirm - brilliant Customer service, they even refunded me for my error!

Paints arrived well packaged and less than 2 days after purchase with a personalised note/itemised bill - will certainly be buying more paints in the future and happy to highly recommend.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Shop & Staff

Can’t get enough of this shop, The staff are amazing and friendly to talk too. Best prices and very satisfied with items I’ve purchased from Griffin gaming. Going to be shopping here for a long time.

28 September 2021
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

Excellent prices. Great selection. Professional service.

28 August 2021
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

You're too kind. Thank you for the 5⭐

Rated 5 out of 5 stars

Amazing service and prices

The best customer service by a long, long way.....but be warned, the cheap prices and the sweets supplied by Paige are addictive ;)

I wish I had discovered GG years ago, my now go to place for GW products.

19 August 2021
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

Thank you!!! I will have to make sure I put extra sweets in your order next time 😁

Rated 5 out of 5 stars

Paige was great

Paige was great , very informative and easy to approach and speak to. Great store long may it reign.

16 August 2021
Griffin Gaming  logo

Reply from Griffin Gaming

Thank you so much. You're too kind 😊

Rated 5 out of 5 stars

Nice friendly people

Nice friendly people. Good service. Well laid out shop with plenty of stock. Would recommend Griffen Gaming every time.

10 August 2021
Griffin Gaming  logo

Reply from Griffin Gaming

You're too kind Chris 😊

Rated 5 out of 5 stars

Wouldn’t order from anyone else.

Seriously the best company you could hope to deal with. Customer service is amazing and friendly. Their prices are second to none and the products are well packaged. Cannot recommend enough.

6 August 2021
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

I can't thank you enough for taking the time to leave us this awesome review! 😊

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