Warmflame Gas Ltd Reviews 

127
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and engineers for being exceptionally professional, polite, and thorough during regular boiler servicing and various plumbing repairs. Communication is consistently highlighted as truly outstanding, with people appreciating prompt appointment updates, helpful notifications, and clear explanations of the work needed. Consumers also note that pricing is fair and transparent, offering great value for money alongside the high quality of work delivered. Reviewers repeatedly emphasize that the professional team always leaves work areas exceptionally clean and tidy, ensuring a smooth, dependable, and reassuring experience overall.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently highlighting prompt arrivals, thoroughness,... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and courteous during every interaction, from... See more

Customer service

Reviewers highlight high satisfaction with the customer service, frequently praising clear communication and... See more

User experience

Users describe positive interactions with user experience, highlighting an unrivalled and great service from... See more

Price

Clients share positive opinions on price, consistently noting that the charges are fair and set out clearly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It took several visits from Mike and Ben to resolve an intermittent fault with my boiler. Each request for a return visit was dealt with promptly, together with the offer to leave me with electric hea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service and communications they kept me informed at every stage and the charges were fair and set out before the work was undertaken. Sam who did the work for me was excellent and v... See more

Rated 5 out of 5 stars

Booked for an annual boiler service. I was advised by text when Mike was near and he arrived punctually. He explained what he was going to do, how long it would take and how to take payment. He took j... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with Warmflame from start to finish. They installed a new shower, fitted new basin taps, and also serviced my boiler. Everything was done professionally, efficiently, and wi... See more

Company replied


Company details

  1. Plumber
  2. Central Heating Service
  3. Gas engineer
  4. Radiator repair service

Written by the company

Warmflame Gas Ltd is a family-run plumbing and heating business with over 15 years of experience. We proudly serve customers across Stockport, South Manchester, and North Cheshire, offering a professional, reliable, and responsive service. Please get in touch with us, and we will be happy to help. ☎️ 07375804414 💻 info@warmflamegas.co.uk ✅Gas Safe Registered ✅DBS Checked Engineers ✅Chartered Institute of Plumbing & Heating Engineers (CIPHE) ✅British Plumbers Employers Council (BPEC) RELIABLE & RESPONSIVE - At Warmflame Gas, our promise to you is simple: - We’ll treat you and your home with the utmost care and respect. - We take pride in our professional approach and guarantee all work and parts. - We do exactly what we say we will—no surprises. - We understand the importance of swift communication and will always respond efficiently. - For your peace of mind, we are fully insured. All our engineers are Gas Safe registered, DBS checked, and hold the necessary qualifications to ensure every job meets the highest standards. Warmflame Gas Ltd cover most domestic plumbing, heating and gas services including the following: Boiler Servicing Boiler Breakdown & Repairs Boiler Care Service Plans General Plumbing Landlord Gas Safety Certificates Central Heating Maintenance Central Heating Upgrades Gas Fire Servicing Underfloor Heating Services Radiator Installation Upgrade of domestic water main into property Unvented Systems Hot Water Cylinders Complete Bathroom Renovation Wetroom Installations Leak Diagnostics & Repair Radiator Draining Blocked Drains and Toilets Dripping Taps Heat Pump Installation, Maintenance & Repairs


Contact info

4.9

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(127)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From making the appointment for the…

From making the appointment for the annual boiler service to its execution everything was handled well. I expected nothing less as previous work has always been of high quality. I would recommend them for all aspects of heating and plumbing.

22 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you for your continued confidence in us. We’re pleased to hear everything went smoothly and lived up to the standards you’ve come to expect. Your recommendation means a lot.

Rated 5 out of 5 stars

Boiler service and work on boiler

Great communication from Warmflame with regard to my boiler service and work that needed doing to get my boiler working safely again. I was really pleased with the work done by the boiler engineer. He carefully explained what needed to be done and was professional and respectful whilst completing the work. Warmflame went above and beyond to get part needed and ensure work was done as soon as possible so that my boiler was working again.
Thank you!

21 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Helen for your kind review, it really means a lot. We're glad we could get your boiler sorted quickly and safely. Thanks again for choosing Warmflame.

Rated 5 out of 5 stars

Top score for reliability and perseverance

It took several visits from Mike and Ben to resolve an intermittent fault with my boiler. Each request for a return visit was dealt with promptly, together with the offer to leave me with electric heaters as a temporary measure. Always polite and pleasant. A follow up call after their last visit to check that the boiler was working as it should was much appreciated. Happy to say that is still the case.

7 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you so much, for your kind words and for taking the time to leave us this review.

Boiler faults, especially intermittent ones can be tricky to pin down, so we're really pleased to hear that Mike and Ben’s persistence paid off and your system is now running smoothly.
Thanks again for trusting Warmflame Gas.
— The Warmflame Team

Rated 5 out of 5 stars

Mike & Michelle have kept me informed…

Mike & Michelle have kept me informed every step of the way. There is more to do, and I'm looking forward to the completion, hopefully in the next week or two.

1 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Christine for your review, we really appreciate our customer's feedback and the trust you have placed in Warmflame Gas so far. - Mike and the team.

Rated 5 out of 5 stars

As always great service from Warmflame

As always great service from Warmflame
Had my annual boiler service done by Ben
Thank you

8 October 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you again Mrs Johnson for returning to Warmflame Gas for another year to have your boiler serviced. We truly appreciate your loyalty in trust in Warmflame Gas. We will pass on your comments to Ben.

Rated 5 out of 5 stars

Professional all the way from start to…

Professional all the way from start to finish
Great team and thanks Mike for responding so quickly

Kiran

23 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much Kiran for your review and continued trust and loyalty in Warmflame Gas. - Warm regards, Mike.

Rated 5 out of 5 stars

Have been using warmflame for 3 years

Have been using warmflame for 3 years, and alwyas recommend.
Always clean and efficient, always remembering additional queries, and if they cant answer there and then always get me a response within 24 hours.

10/10

17 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much for your loyalty Andy! We’re glad our service and quick responses have made a difference.

Rated 5 out of 5 stars

Very quick service

Very quick service, very helpful!

10 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you David for your review, we're pleased all went well for you. Mike ~ Warmflame Gas Ltd.

Rated 4 out of 5 stars

Professional

On time , professional and clean

5 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you for your review, we're pleased you found our service positive ~ Warmflame Gas Ltd.

Rated 5 out of 5 stars

Combi Boiler Service

Professional job done in servicing our combi boiler. Excellent communication via email and text. Mike also identified a potential safety issue with the boiler and promptly quoted for the remedial work. I have no hesitation in recommending Warmflame Gas.

2 September 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you for your review and recommendation Andy! We’re really pleased to hear that you were happy with the boiler service and appreciated the communication throughout.

I’m glad we could identify and advise on the remedial work promptly.

Thanks again for choosing us!

— Mike & the Warmflame Gas Team

Rated 5 out of 5 stars

Happy long term customer

I’ve been using Warmflame Gas for years and have always found them to be very professional, clean and tidy when in my home and punctual. Highly recommend them!

2 July 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Bina, thank you so much for your lovely review and for being with us for over 10 years. Your continued trust really means the world to us, and it’s always a pleasure to look after your home. We’re so grateful for your recommendation and look forward to many more years of keeping everything running smoothly for you. ~ Mike and the Warmflame Gas team.

Rated 5 out of 5 stars

Excellent gas engineer

The engineer who called was excellent, and explained exactly what work was being carried out. He cleaned up afterwards and left everything in good working order. Highly recommended

14 August 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Anne for your kind feedback. We’re delighted to hear Warmflame delivered such a positive experience. We truly appreciate your recommendation and look forward to helping you again whenever you need us.

Rated 5 out of 5 stars

Mike and team are great

Mike and team are great. Responsive, professional and I would definitely recommend.

14 August 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much for the kind words Tom! We're really pleased to hear you found us responsive and professional — that's exactly what we aim for. Your recommendation means a lot, and we’re always here if you need us again!

Rated 5 out of 5 stars

Annual Boiler Service

Mike came to do the annual service of our boiler. Excellent as always- reliable, knowledgeable and friendly. I would highly recommend.

29 May 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Hi Andrew, we really appreciate your 5 star review and positive feedback. Thank you for returning to us once again to undertake your annual boiler service.

Rated 5 out of 5 stars

Excellent

Excellent, would highly recommend. From call, to quote to the work carried out, all was great!👍🏻

30 May 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Amazing! Thanks so much Fay for taking the time to post your review of our small business, we are so pleased you're experience of Warmflame was as we hope it would be.

Rated 5 out of 5 stars

Excellent and professional service

Ben did a great job fitting our new shower.
Once we accepted the quote, we got booked in really quickly.
The work was done to a high standard.
We were really happy with the end result.
Would definitely recommend
Warmflame Gas Ltd
if you’re after reliable and professional service.

9 May 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks so much Sally for your review of our small business, we are so pleased you're happy with the service we provided. I am delighted Ben worked to such a high standard within your home, we will share your kind words with him.

Rated 5 out of 5 stars

Janet F

Very friendly , efficient service . Small issue on boiler dealt with promptly.

30 April 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thank you Janet, your review is much appreciated. I'm glad we could sort the issue for you. Thanks Mike.

Rated 5 out of 5 stars

Very quick response

Very quick response, great communicators, very helpful and prompt at arranging a visit. Thank you very much!

22 April 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

It was our pleasure. Thank you for reaching out to us and putting your Trust in Warmflame Gas. We are really grateful for your review. Thanks, Mike.

Rated 5 out of 5 stars

New boiler fitted April 25

New boiler fitted April 25.
Very organised and professional. Left the job spotless. Nothing was too much trouble. Arrived on time, no surprises.
Very clean workers.

29 April 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks again Mark for reaching out and putting your trust in us to install your new boiler. We look forward to providing your servicing going into the future. Your review is greatly appreciated. Thanks, Mike.

Rated 5 out of 5 stars

Professional service

Mike is very knowledgeable and helpful. Fitted new bath/bathroom sink taps then annual boiler service. Although this was pre-booked we have needed him to sort lack of heating at short notice. Would recommend highly

24 April 2025
Unprompted review
Warmflame Gas Ltd logo

Reply from Warmflame Gas Ltd

Thanks once again Julie for your review. We really appreciate our customers sharing their recommendation of our small business.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look