Great service from my first contact with the company by phone, the service visit to assess the problem and advice on a replacement washing machine. I was up and running with a new machine within 2day... See more
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Nothing worse than when your washer/dryer conks out so rang these guys on recommendation at 10am this morning and by 11:30 I was back up and running with new bushes fitted with a 12 month guarantee f... See more
After a negative experience with a completely incompetent engineer from NAC Repairs who tried to charge us nearly £500 to repair our Miele washing machine, we looked elsewhere and thankfully found Was... See more
I've literally just had my Hotpoint washer fixed by a gentlemen called Andy ....fantastic he knew straight away what was wrong with my machine, he phoned for the part went off collected it and my w... See more
Company details
Information provided by various external sources
With more than 30 years of experience, a team of dedicated engineers, and free estimates for all, it’s not hard to see why we’re one of the most popular choices for washing machine and tumble dryer repairs in the North East. Our fast, efficient services are available 365 days a year, 24 hours a day, and there’s no call out charge for our engineers. A 12-month guarantee is available on all work, and this is to give you added peace of mind for whatever the future holds. For an excellent service that you can rely on, choose WasherDryerRepairs today!
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4.8
Excellent
89 reviews
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Fast and reliable service
Fast and reliable service. I was pleased with how quickly they came out within 24hrs of me ringing. They arrived when they said. Engineer knew exactly what the problem was with my washing machine and fixed it straight away. Very pleased with the price, highly recommended and I will use them again. Claire - Gateshead.
3 August 2021
Unprompted review
Fast and reliable service
Fast and reliable service. I was pleased with how quickly they came out. They arrived when they said. Engineer knew exactly what the problem was and fixed it straight away. Pleasantly surprised at the price also. Highly recommended and I will use them again.
28 June 2021
Unprompted review
Great service
I have used these guys twice now once 8 years ago they were great then and again today called out because Washing machine stopped working just had lights flashing engineer sent next day called to confirm on route on day all fixed straight away fantastic service highly recommend thanks again
21 June 2021
Unprompted review
Problem with tumble dryer
Phoned as I had a problem with my tumble dryer. Engineer arrived within 2hours and had my machine up and running in less than 30 minutes!! Excellent service!
21 June 2021
Unprompted review
Contacted the guys to check out my…
Contacted the guys to check out my son's washing machine which had stopped working and had subsequently tripped the power. Attended within 24 hours, replaced the heating element, and also disconnected a dishwasher which was surplus to requirements. Really good VFM and exceptional customer service. Will definitely use again
19 June 2021
Unprompted review
Seriously, look no further
Nothing worse than when your washer/dryer conks out so rang these guys on recommendation at 10am this morning and by 11:30 I was back up and running with new bushes fitted with a 12 month guarantee for a lot cheaper than I was expecting.
Seriously, look no further....these guys were absolutely spot on. Thanks
16 June 2021
Unprompted review
I contacted this company yesterday…
I contacted this company yesterday after my machine started leaking water. Absolutely brilliant service, the problem was identified and the part replaced with a 12 month guarantee also. Very polite & friendly staff, highly recommended
15 June 2021
Unprompted review
Great service
Great service, £0 callout charge when other companies I tried were £77 - that was before parts. Andy explained the fault to us and was very trustworthy, not only that he fixed the issue. It's a shame about the 1 star review as that doesn't reflect the 5 star service we have received from Andy and his team.
Highly Recommend.
11 June 2021
Unprompted review
Andy came out within 24 hours from our…
Andy came out within 24 hours from our initial call.. unfortunately we were expecting to purchase a new washing machine due to the fault. that wasn’t the case, £65 and now a working washing machine. Very professional I couldn’t recommend more.
11 June 2021
Unprompted review
Very very good
Very very good, arrived on time , did the work quickly, very friendly, , good price 100% Recommend.
27 May 2021
Unprompted review
Disgustec
If i had the choice you wouldn't even have got 1 star rating. Absolutely disgusted. Refused to come out after 4pm. God help you if you actually work in this country!!! I shall never recommend you.
25 May 2021
Unprompted review
Reply from WasherDryerRepairs.com
Hi Gillian,
First off let us sincerely apologise for how 'disgusted' and obviously enraged the 25second phone call that you had with our receptionist yesterday has made you.
I have reviewed said phone call and it seems that you called, we couldn't help as we have limited bookings due to some of our workers self isolating as a precautionary measure..f.y.i, their covid tests came back negative, but hey better safe than sorry, right? Anyway this brief, seemingly insignificant encounter, has led to you leaving our first and only 1* review (not even merited in your opinion!)
We would like to state that we did in fact try to compromise with you, we asked if there was someone that could be there to let one of our engineers in to carry out a thorough inspection of your appliance, diagnose the issue, then provide you with your free no obligation quote..but you were having none of it!
We do try to accommodate all potential customers, but this just simply wasn't possible on this occasion. Precarious times we live in at the moment, perhaps you might have noticed? Facemasks, Hand Sanitiser, Lockdown & Vaccines being a bit of a giveaway....
Hope you managed to get your machine repaired anyway.
Kind Regards,
WasherDryerRepairs
Excellent service.
Excellent service.
Fast and efficient which is what you need when your washer is out of action!
Andy was very Polite friendly and gave helpful advice.
26 April 2021
Unprompted review
Highly Recommended
Came out within a couple of hours of being called, and was able to fix the washing machine there and then for just £45 total. Would highly recommend.
16 April 2021
Unprompted review
Very happy with the service
Prompt response. Honest and efficient assessment of the problem. Repaired on the spot and reasonable charge. Very helpful. Would use again and recommend.
11 March 2021
Unprompted review
Fantastic same day service
Fantastic same day service, friendly and helpful advice.
Very happy customer thanks
11 March 2021
Unprompted review
Very efficient promp service
My Hoover washing machine filter blocked and machine wouldn't drain. Couldn't remove the filter. Andy from Washer Dryer Repairs came out the next day and fixed the problem. Then made sure that the machine was workiing. Very happy with their prompt efficient service highly recommended.
5 March 2021
Unprompted review
Entirely great response
The entire response of this company has been outstanding from initial call to prompt response and safe C19 visit. Without doubt I would recommend them for any future washing machine repairs. Great job, fair price and prompt visit. I would add that this is in sharp contrast to most other firms who didn't call back.
26 February 2021
Unprompted review
Unfixable machine fixed!
A number of other repair men in the area didn't want to come and look at our washing machine claiming the problem pointed to the circuit board needing replacing and not worth repairing.
Washerdryerrepairs attended our property the morning after we got in touch to have a look, and despite assumptions from everyone (including me), a blockage was diagnosed as the problem and was fixed speedily and at excellent value, especially in comparison to the price of a new washer! Massive thank you and will recommend to friends in future.
25 February 2021
Unprompted review
5* Service
Andy came to fix our Hotpoint washing machine this morning within less than 24hours of making the call and I was extremely impressed!
Fixed within half an hour and for a very reasonable price.. can’t speak highly enough of the service! Thank you Andy :)
19 February 2021
Unprompted review
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