Washington Brown Reviews 

1,242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and patient throughout the entire process from start to finish. People note that communication is consistently clear and the knowledgeable team provides helpful guidance every step of the way. Consumers note how simple and straightforward it is to use the online platform to upload necessary files and information. Reviewers also deeply appreciate the remarkably prompt turnaround times and extremely reasonable pricing for the completed property documents. Satisfied clients consistently recommend these expert services for anyone seeking a completely smooth, stress-free property assessment.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, highlighting the fast and efficient delivery of... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, efficient, and... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with the seamless,... See more

Response time

Reviewers express great satisfaction with the response time, highlighting quick communication, proactive... See more

Price

Customers consistently note positive experiences with price, frequently highlighting competitive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks team! The process of getting my depreciation schedule for my investment property was super quick and easy. Everything was clearly explained, communication was great, and the service was ex... See more

Company replied

Rated 5 out of 5 stars

We were referred to WB by our accountant Simon at Letizia Palmer after the purchase of 2 investment properties. First contact was with Abbey who just got things in motion immediately. Then Cristina w... See more

Company replied

Rated 5 out of 5 stars

I liked how straight forward it was to use their website, I just upload all my documents and left it to them. They were quick to process the information and get back to me with my report which I found... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly patient and most importantly, had amazing technical skills. The report delivered was excellent and well worth the money spent. Highly recommended. Thank you Liz and team!

Company replied


Company details

  1. Quantity Surveyor
  2. Property Investment
  3. Property Surveyor

About Washington Brown

Written by the company

Get Your Free Depreciation Quote

Washington Brown are experts in preparing depreciation schedules across Australia.

Each year, we prepare more than 13,500 reports, delivering $1.5 billion in depreciation savings.

Whether your property is a house, apartment, office suite or factory, Washington Brown can prepare the right depreciation schedule for you.

To find out how much depreciation you could be claiming, get a Quick Quote above.

One of our team will send you an obligation-free quote, as well as your estimated deductions if requested.

When Maximising Deductions Matters

Written by the company

Industry Experts
We know how to maximise your depreciation deductions, with over 40 years of experience and more than 227,500 depreciation schedules prepared.
Fast Turnaround
With one of the largest databases of construction projects across Australia, we aim to complete your report in less than a week from receiving your information.
Inspection-Free Options
If an inspection won't increase your deductions, we don't charge you for one! Visit our website to see why an inspection isn't always beneficial.

Upside Only

Double Your Fee or It's Free

Double Your Fee or It's Free
If we can't achieve at least double our fee in the first full year of deductions, then there is no cost to you!

Contact info

Promotion box for Washington Brown

Maximise Your Depreciation Deductions

Our Clients Claim an Average of $55,381 Over the First 10 Years.

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,242)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast

Fast, efficient and well priced. Recommended!

25 August 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello John,

Thanks so much for the review. We’re thrilled to hear you found our tax depreciation service fast, efficient and well priced. We really appreciate the recommendation! 😊

Regards, the WB team

Rated 5 out of 5 stars

Very good service

Very good service. Prompt and reliable and very helpful. Communication is great and my report was of a high standard. Highly recommend.

10 August 2026
Washington Brown logo

Reply from Washington Brown

Hello Jo,

Thank you for your fantastic feedback! 😊 We’re so pleased to hear you found our service prompt, reliable and helpful.

Clear communication and high-quality tax depreciation reports are a big part of what we aim to deliver, so it’s wonderful to know you had such a positive experience with our team.

Thank you for choosing us for your tax depreciation needs!

Regards,
The WB Team

Rated 5 out of 5 stars

Provided helpful advice

Provided helpful advice, which allowed me to have a better understanding of my depreciation report.

19 August 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Ben

Thank you for your wonderful feedback! We’re glad to hear that our team’s advice helped you better understand your depreciation report.

We believe tax depreciation should be easy to understand, so it’s fantastic to know our team could provide the clarity and guidance you needed.

Thank you for choosing us for your tax depreciation needs!

Regards,
The WB Team

Rated 5 out of 5 stars

Professional and reliable service

7 July 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Jay,

Thank you for your review. We’re so pleased to hear you found our service professional and reliable.

Providing property investors with a smooth and dependable tax depreciation experience is what we aim for every time.

We really appreciate your support!

Regards,
The WB Team

Rated 5 out of 5 stars

Highly recommend WB

Highly recommend WB! They are quick, professional and efficient. You can’t go wrong with WB for your depreciation schedules. I have used them multiple times!

15 June 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hi Tania,

Thank you for the wonderful review. We’re thrilled to hear that you’ve used our services multiple times and continue to have such a positive experience with our team.

We pride ourselves on providing fast, professional and efficient tax depreciation services, so it’s great to know we’ve delivered for you each time.

Regards,
The WB Team

Rated 5 out of 5 stars

Excellent communication and ease of…

Excellent communication and ease of providing information. My report was produced quickly and accurately.

9 August 2026
Washington Brown logo

Reply from Washington Brown

Hello,

Thank you for your wonderful feedback! We’re so pleased to hear that you found our communication clear and the process easy from start to finish. It’s great to know your tax depreciation report was delivered quickly and accurately.

We really appreciate you choosing us for your tax depreciation needs.

Regards,
The WB Team

Rated 5 out of 5 stars
Washington Brown logo

Reply from Washington Brown

Hello Iftakher,

Thank you for your kind feedback! We’re so pleased to hear you had a great customer service experience with our team. We really appreciate you choosing us for your tax depreciation needs.

Regards,
the WB team

Rated 5 out of 5 stars
Washington Brown logo

Reply from Washington Brown

Hello Nathan,

Thank you for your 5-star review! We’re so delighted to hear you had a great experience with both our service and tax depreciation report.

Our team is committed to making the depreciation process simple, professional and hassle-free for property investors.

Thank you for choosing us for your tax depreciation needs!

Regards,
The WB Team

Rated 5 out of 5 stars

Professionalism at its finest

Their expertise and attention to detail made the whole process easy and straightforward. I would highly recommend Washington Brown to anyone looking for a reliable and professional quantity surveying and property depreciation service.

31 July 2026
Washington Brown logo

Reply from Washington Brown

Hello Ali,

Thank you for your fantastic review! We’re so pleased to hear that our team made the process easy and straightforward.

We take pride in providing detailed, professional and ATO-compliant tax depreciation schedules and it's great to know we could help you maximise your available deductions.

Thank you for choosing us for your tax depreciation needs!

Regards,
The WB Team

Rated 5 out of 5 stars

Great job on my depreciation report.

Great job on my depreciation report.
Jo travelled up a long way to inspect our property and was very professional

17 June 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Byron,

Thank you for the wonderful review. We’re so pleased to hear that you were happy with your tax depreciation report and that Jo provided a professional service during the property inspection.

We're committed to delivering detailed, accurate depreciation schedules, and it’s wonderful to know that Jo’s dedication and effort made a positive impression.

Thank you for choosing us for your tax depreciation needs.

Regards, the WB team :)

Rated 5 out of 5 stars

Washington Brown Team

The team at Washington Brown are very friendly, professional & helpful. They quickly & thoroughly organized our Depreciation Schedule.

18 June 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Scott,

Thank you for the lovely review. We are thrilled to hear you had a great tax depreciation experience with us. Professionalism, efficiency and transparent customer service is at the forefront of what we do, so it's great o know that reflected in your experience.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

happy , easy, friendly transactions with customer care

good customer service

user friendly web portal

speedy response

good value in general

3 August 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Junjie,

Thank you for the lovely review. We're delighted to hear you had a great experience with us! Our team prides themselves in great customer services, speed and efficiency, so we're glad that reflected in our services. we're also thrilled to her that you found our web portal easy to use!

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Good

Good. Very straightforward

17 July 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello there,

Thank you for the lovely review.

We're pleased to hear you found the process straightforward and easy to follow. We aim to make obtaining a tax depreciation schedule as simple and seamless as possible for our clients, so it's great to know that reflected in our services.

Thank you for choosing us for your tax depreciation needs.

Regards,
The WB Team

Rated 5 out of 5 stars

Prompt response

Prompt response

24 July 2026
Washington Brown logo

Reply from Washington Brown

Hello there, Thank you for your 5-star review! We're delighted to hear you were happy with our prompt response.

Providing fast, reliable service and making the tax depreciation process as smooth as possible is always our goal. We appreciate you taking the time to share your feedback.

Thank you for choosing us for your tax depreciation needs!

Regards, the WB team :)

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service from first enquiry. Highly recommend

9 June 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Sharon,

Thank you for your wonderful review! We're so pleased to hear you experienced prompt and efficient service from your very first enquiry.

Our team is committed to making the tax depreciation process as straightforward and hassle-free as possible, so it's great to know we met your expectations.

Thank you for choosing us for your tax depreciation needs!

Regards, the WB team :)

Rated 5 out of 5 stars

I liked how straight forward it was to…

I liked how straight forward it was to use their website, I just upload all my documents and left it to them. They were quick to process the information and get back to me with my report which I found was easy to understand. I received a great price because I had 3 properties to be surveyed. I found the gentleman I spoke to over the phone pleasant to talk to and this put my mind at ease entrusting Washington and Brown to do our depreciation reports.

3 June 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Leanne,

Thank you for the wonderful feedback! We're super thrilled to hear that you found our website easy to use and that the document upload process was simple and hassle-free. It's great to know our team was able to process everything quickly and provide a depreciation report that was easy to understand.

We're also pleased we could offer you a competitive price for your three properties, and that our team helped put your mind at ease throughout the process. Providing friendly service and making tax depreciation straightforward for our clients is exactly what we strive for.

Thank you for choosing us for your tax depreciation needs.

Regards, the WB team :)

Rated 5 out of 5 stars

Excellent technical and efficient

The staff were friendly patient and most importantly, had amazing technical skills. The report delivered was excellent and well worth the money spent. Highly recommended. Thank you Liz and team!

22 July 2026
Washington Brown logo

Reply from Washington Brown

Hello There,

Thank you for the wonderful review and recommendation! We’re delighted to hear that you had such a positive experience with Liz and the team.

Our goal is to provide property investors with accurate, ATO-compliant tax depreciation reports while delivering exceptional service and technical expertise throughout the process. We’re thrilled to hear that you found the report valuable and well worth the investment.

Thank you for choosing us for your tax depreciation needs.

Regards,
The WB Team

Rated 5 out of 5 stars

Great service

Great service, good communication, thank you :-)

21 July 2026
Washington Brown logo

Reply from Washington Brown

Hello there,

Thank you for the wonderful review. We appreciate it! Customer service, clear and transparent communication and efficiency is a top priority for our team, and we're glad that we could provide you with that!

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

The deprecation schedule was done for…

The deprecation schedule was done for me very quickly and very easy to understand. I was communicated with constantly throughout the process and thoroughly enjoyed it

1 June 2026
Unprompted review
Washington Brown logo

Reply from Washington Brown

Hello Alex,

Thanks for the great review! We appreciate it. Clear communication and efficiency is a top priority for our team, it's great to hear that reflected in your experience.

Thank you for choosing us for youre tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars
Washington Brown logo

Reply from Washington Brown

Hello there,

Thank you for the wonderful review. We believe in providing clients with clear, seamless and efficient tax depreciation reports, and we're glad to hear that reflected in our service.

Thank you for choosing us for your tax depreciation needs!

Regards, The WB Team :)

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