Washington Brown Reviews 

1,242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, professional, and patient throughout the entire process from start to finish. People note that communication is consistently clear and the knowledgeable team provides helpful guidance every step of the way. Consumers note how simple and straightforward it is to use the online platform to upload necessary files and information. Reviewers also deeply appreciate the remarkably prompt turnaround times and extremely reasonable pricing for the completed property documents. Satisfied clients consistently recommend these expert services for anyone seeking a completely smooth, stress-free property assessment.

What people talk about most

Service

Consumers find service to be exceptionally satisfying, highlighting the fast and efficient delivery of... See more

Staff

Customers had positive experiences with staff, consistently highlighting their professional, efficient, and... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with the seamless,... See more

Response time

Reviewers express great satisfaction with the response time, highlighting quick communication, proactive... See more

Price

Customers consistently note positive experiences with price, frequently highlighting competitive, reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks team! The process of getting my depreciation schedule for my investment property was super quick and easy. Everything was clearly explained, communication was great, and the service was ex... See more

Company replied

Rated 5 out of 5 stars

We were referred to WB by our accountant Simon at Letizia Palmer after the purchase of 2 investment properties. First contact was with Abbey who just got things in motion immediately. Then Cristina w... See more

Company replied

Rated 5 out of 5 stars

I liked how straight forward it was to use their website, I just upload all my documents and left it to them. They were quick to process the information and get back to me with my report which I found... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly patient and most importantly, had amazing technical skills. The report delivered was excellent and well worth the money spent. Highly recommended. Thank you Liz and team!

Company replied


Company details

  1. Quantity Surveyor
  2. Property Investment
  3. Property Surveyor

About Washington Brown

Written by the company

Get Your Free Depreciation Quote

Washington Brown are experts in preparing depreciation schedules across Australia.

Each year, we prepare more than 13,500 reports, delivering $1.5 billion in depreciation savings.

Whether your property is a house, apartment, office suite or factory, Washington Brown can prepare the right depreciation schedule for you.

To find out how much depreciation you could be claiming, get a Quick Quote above.

One of our team will send you an obligation-free quote, as well as your estimated deductions if requested.

When Maximising Deductions Matters

Written by the company

Industry Experts
We know how to maximise your depreciation deductions, with over 40 years of experience and more than 227,500 depreciation schedules prepared.
Fast Turnaround
With one of the largest databases of construction projects across Australia, we aim to complete your report in less than a week from receiving your information.
Inspection-Free Options
If an inspection won't increase your deductions, we don't charge you for one! Visit our website to see why an inspection isn't always beneficial.

Upside Only

Double Your Fee or It's Free

Double Your Fee or It's Free
If we can't achieve at least double our fee in the first full year of deductions, then there is no cost to you!

Contact info

Promotion box for Washington Brown

Maximise Your Depreciation Deductions

Our Clients Claim an Average of $55,381 Over the First 10 Years.

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,242)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Courteous. Responsive. Knowledgeable. Professional

Timely, knowledgeable, professional advice and service from staff. Very happy with the pricing and the end result.

22 April 2026
Washington Brown logo

Reply from Washington Brown

Hello Peter, thank you for the amazing review. We appreciate it! We pride ourselves on speed, efficiency, and professionalism, so we're thrilled to hear that reflected in your experience.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Quick response and the report was made…

Quick response and the report was made on time. It was an easy process. No hassle. I think the costing was not much.

21 April 2026
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Reply from Washington Brown

Hello there,

Thank you for the wonderful review. We’re really pleased to hear the turnaround was quick and the report was delivered on time. It’s great to know the process felt easy and hassle-free for you, and that you found the service good value as well.

Thank you for choosing us for your tax depreciation needs.
Regards, The WB Team :)

Rated 5 out of 5 stars

Great communication

Great communication, updated throughout the whole process. Reasonable price. Comprehensive report. Highly recommended

20 April 2026
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Reply from Washington Brown

Hello there,

Wow, what a great review! Our team is thrilled to hear that they could provide you with responsive communications throughout the process. It’s also great to know you found the report comprehensive and the pricing reasonable — that balance of clarity, value and detail is exactly what we aim for.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

I recently used Washington Brown for my depreciation schedule

I recently used Washington Brown, Property Depreciation Experts for my depreciation schedule and had a great experience. The turnaround was quick, the whole process was smooth, and the team was very professional and easy to deal with. Everything was clearly explained, and the report was thorough and well presented. Highly recommend their service to any property investor looking for a hassle-free depreciation schedule.

8 April 2026
Unprompted review
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Reply from Washington Brown

Hello Petra,

Hello,

Thank you for your wonderful feedback! We’re so pleased to hear you had a smooth and hassle-free experience with our team. It’s great to know the process was clearly explained, the turnaround was quick, and the final report met your expectations in both detail and presentation.

We’re also so glad we could deliver a professional and seamless service for your depreciation schedule.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Outstanding Depreciation Report Service with Expert Guidance

I recently engaged Washington Brown for a depreciation report, and the experience was excellent from start to finish. Their team was professional, knowledgeable, and highly efficient throughout the entire process.

The report itself was detailed, clear, and easy to understand, providing valuable insights that will make a real difference at tax time.

Communication was prompt and courteous, and the turnaround time exceeded my expectations. It’s clear they have a strong understanding of both property and tax depreciation, and they deliver their service with a high level of expertise.

I wouldn’t hesitate to recommend Washington Brown to anyone needing a reliable and thorough depreciation report.

7 April 2026
Unprompted review
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Reply from Washington Brown

Hello Lisa,

Thank you for such a detailed and thoughtful review! We’re delighted to hear that your experience with our team was seamless from start to finish. It’s great to know you found the report clear, comprehensive, and valuable for maximising your position at tax time.

We take pride in delivering professional, efficient service with strong communication, so your feedback truly means a lot.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Detailed and extensive

The report was very detailed and extensive. All correspondence was very professional and timely.
Highley recommended

14 April 2026
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Reply from Washington Brown

Hello Shaun,

Thank you for your thoughtful feedback! We’re so pleased to hear you found the report detailed and comprehensive, and that our communication was professional and timely throughout. Your recommendation truly means a lot to us.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Prompt service

Prompt service, great communication and delivery.

14 April 2026
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Reply from Washington Brown

Hello There,

Thank you for your great feedback! We’re so pleased to hear you experienced prompt service, clear communication, and smooth delivery. Providing a seamless experience from start to finish is exactly what we aim for.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Great service

Great service, very responsive and quick turn around. I highly recommend their services.

8 April 2026
Unprompted review
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Reply from Washington Brown

Hello Michael,

Thank you for your wonderful feedback! We’re so pleased to hear you found our service responsive and efficient, with a quick turnaround. Your recommendation truly means a lot to us, and we’re glad we could deliver a seamless experience.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Team :)

Rated 5 out of 5 stars

Fast response

Fast response, support available, communication

10 April 2026
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Reply from Washington Brown

Hello,

Thank you for your kind feedback! We’re so glad to hear you experienced fast responses, clear communication, and supportive service from our team. Providing a smooth and responsive experience is something we truly value.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Quick turn around

Quick turn around, high quality product

9 April 2026
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Reply from Washington Brown

Hello,

Thank you for your great feedback! We’re so pleased to hear you were happy with the quick turnaround and the quality of your depreciation schedule. Delivering efficient service without compromising on quality is exactly what we strive for.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Washington Brown made the process easy

Washington Brown made the process easy. And got me a great outcome. I’ll be enjoying the deductions for years to come.

16 April 2026
Unprompted review
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Reply from Washington Brown

Hello there,

Thank you so much for the wonderful review! We appreciate it. We are so delighted to hear you had such a great tax depreciation experience with us and that our team could provide you with a seamless and simplified experience.

We are also so happy to hear we could help you claim the maximum tax deductions that you'll be to enjoy for years to come!

Thank you for choosing us for your tax depreciation needs.
Regards, The WB Team ;)

Rated 5 out of 5 stars

I had a great experience with Washington Brown

I had a great experience with Washington Brown. Their team was professional, efficient, and easy to deal with throughout the entire process. The depreciation schedule report was detailed, clear, and delivered promptly, which made things very straightforward for me. I’d highly recommend them to anyone looking for a reliable and hassle-free service.

14 April 2026
Unprompted review
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Reply from Washington Brown

Hello Remi,

Thank you for your wonderful review! We’re so pleased to hear you had a great experience with our team from start to finish. Providing a professional, efficient, and easy process is exactly what we aim for, so it’s fantastic to know that it came through clearly.

We’re also glad you found your depreciation schedule detailed, clear, and delivered promptly—making things straightforward and hassle-free for our clients is always our goal.

Thank you for choosing us for your tax depreciation needs!
Regards,
the WB team

Rated 5 out of 5 stars

Property depreciation report

Fast, easy process with good communication from staff via phone calls. It was great that they were able to conduct their assessment without a site visit and passed on the savings in the report fee.

10 April 2026
Unprompted review
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Reply from Washington Brown

Hello Neil,

Thank you for your fantastic feedback! We’re so pleased to hear that you found the process fast and easy, with clear communication from our team throughout. It’s great to know the phone support made things even smoother for you.

We’re also glad you appreciated the no site visit approach and the cost savings passed on—making things efficient and more affordable for our clients is always a win.

Thank you for choosing us for your tax depreciation needs!
Regards,
the WB team

Rated 5 out of 5 stars

Great experience

Great experience, competitive pricing and nice to deal with

7 April 2026
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Reply from Washington Brown

Hello There!

Thank you for your great feedback! We’re so pleased to hear you had a positive experience and found our pricing competitive. It’s just as important to us that the process feels easy and enjoyable, so we’re glad you found the team great to deal with as well.

Thank you for choosing us for your tax depreciation needs!
Regards,
the WB team

Rated 5 out of 5 stars

Professional replies and service

Professional replies and service
Highly recommended.

3 April 2026
Unprompted review
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Reply from Washington Brown

Hello Robert,

Thank you for the wonderful review. We’re so glad to hear you found our communication professional and our service up to standard. Keeping things clear, responsive, and reliable is what we’re all about, so it’s great to know that reflected in your experience.

Thank you for choosing us for your tax depreciation needs!
Regards,
the WB team

Rated 5 out of 5 stars

Great experience with Washington Brown

Great experience with Washington Brown. The team was professional, efficient, and easy to deal with. They made the whole process simple and delivered a clear, detailed report quickly. Highly recommend their services

1 April 2026
Unprompted review
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Reply from Washington Brown

Hello Charlie,

Thank you for your wonderful feedback! We’re so pleased to hear you had a great experience with our team. Delivering a professional, efficient service while keeping the process simple and stress-free is exactly what we strive for, so it’s fantastic to know that came through in your experience.

We’re also glad you found your report clear, detailed, and delivered promptly—that’s what we love to hear!

Thank you for choosing us for your tax depreciation needs!
Regards,
the WB team

Rated 5 out of 5 stars

Quick Easy Reasonable and Professional.

8 April 2026
Unprompted review
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Reply from Washington Brown

Hello there,

Thank you for the review. We appreciate the feedback! Our team is happy to hear you had a great experience with us. We try our best to provide clients with a professional, easy and cost-effective experience and we're glad to know that reflected in our services this time around.

Thank you for choosing us for your tax depreciation needs!
Regards, The WB Teram :)

Rated 5 out of 5 stars

Very detailed report

Very detailed report, timely and value for money.

31 March 2026
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Reply from Washington Brown

Hello,

Thank you for the wonderful review! We’re so pleased to hear that you found your report detailed, delivered in a timely manner, and great value for money. Providing thorough, high-quality reports while keeping the process efficient is exactly what we aim for.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Professional

Fast, professional & good value.

26 March 2026
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Reply from Washington Brown

Hello John,

Thank you for the great review! We’re so pleased to hear you found our service fast, professional, and great value. Delivering efficient results while keeping things cost-effective for our clients is exactly what we aim for.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

Rated 5 out of 5 stars

Excellent experience for depreciation reports work

We had an excellent experience using the Washington Brown's depreciation report service. Their professional, efficient service ensured I maximized my tax entitlements, with clear, easy-to-understand documentation. The entire process was seamless, and I highly recommend their expertise for any property investor looking for depreciation reports.

20 March 2026
Unprompted review
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Reply from Washington Brown

Hello Arun,

Thank you for the lovely review. We appreciate it!

We’re delighted to hear that you had an excellent experience and that the service helped you maximise your tax entitlements. At Washington Brown, delivering professional, efficient, and seamless service is a key priority, along with providing clear and easy-to-understand documentation.

It’s great to know the process met your expectations from start to finish, and we truly appreciate your recommendation.

Thank you for choosing us for your tax depreciation needs!
Regards, the WB team.

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