Upon first communication with Allison Kite, there was a tone of respect and clarity for what she and I were looking for. All possible roles for which I was a fit were explained in great detail,... See more
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Huge thanks to Jason Duran and the team at Washington Frank for their support. Jason kept me informed at every stage of the process and made sure I was well-prepared for every interview. His expertis... See more
Company replied
WF did a great job of headhunting me, skill + experience matching me to my new role. Sam and Greg's skills in pinpointing and aligning candidate to vacancy paid off a treat and in my case, I'm very... See more
Company replied
George Priestly was absolutely incredible, from the first initial phone call when he could see from my CV I was a bit of a wild card, through to his continued support and personability. George made th... See more
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Company details
- #11 of 38 best companies in Recruitment
- #10 of 23 best companies in Recruiter
Written by the company
Washington Frank, a Tenth Revolution Group company, was launched in 2014 to focus on the SME ERP software market, a sector of the tech industry estimated to be worth over $10bn in annual revenues. With the goal of creating a global brand that delivers ERP professionals into ERP vendors, their Channel Partners and SMEs, we have now matched some of the world’s leading candidates with their dream roles across more than 6,000 organisations. With offices serving locations across EMEA, North America and APAC, our team of specialist ERP recruiters work solely on sourcing the very best permanent and freelance employees with skills in Epicor, IFS, Infor, Sage, Oracle, SAP Business One and Unit4.
Contact info
Fourth Floor, Aldgate House, 33 Aldgate High Street, EC3N 1DL, London, United Kingdom
- customerexperience@washingtonfrank.com
- washingtonfrank.com
Streamline your ERP hiring process
4.8
Excellent
407 reviews
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Reply from Washington Frank International
Hi Chris,
Thank you for taking the time to leave us feedback. We're glad we were able to assist and advise you throughout the process.
The Customer Experience Team
Excellent customer service.
This was a challenging role to fulfill and Joseph Cullum was outstanding with his customer service from start to finish.
He kept me informed, sourced excellent candidates and gave me sound advice (that was used) to change the direction of the recruitment.
His knowledge and credibility are outstanding.
He is honestly an asset to the business.
21 February 2022
Reply from Washington Frank International
Hi Teresa,
Wow, amazing feedback for Joseph, thank you! We're so pleased to hear he found you excellent candidates, whilst providing a personal and professional service. We wish you the best of luck with your new hire, please keep in touch as we would love to work with you again if anything else comes up.
The Customer Experience Team
Reply from Washington Frank International
Hi Ithihas,
Thanks for the feedback - we really appreciate you leaving us 5 stars. Your review lets us know we're on the right track!
The Customer Experience Team
Sian at Washington Frank was amazing
Sian at Washington Frank was amazing. Very supportive and in constant contact ensuring I was always kept in the loop throughout the process and was genuinely pleased with my success. I’m very thankful for her help and guidance.
28 January 2022
Reply from Washington Frank International
Hi Cindi,
Amazing feedback for Sian - thank you! We're so pleased to hear you felt supported throughout the process and had a great experience overall. Good luck in your new role.
The Customer Experience Team
I am very satisfied from the support…
I am very satisfied from the support and services from Washington Frank International.
20 January 2022
Reply from Washington Frank International
Hi Ajay,
We aim to provide a great service throughout the process and offer our support as best we can, so your feedback is wonderful to hear. Thank you for leaving us 5 stars - we really appreciate it!
The Customer Experience Team
Very happy with Washington Frank
I have dealt with Washing Frank for 3 years and they are the best agency that I have worked with. They are always on the end of the phone when you need them and I have not been short of work since I started dealing with. I recommend
11 January 2022
Reply from Washington Frank International
Hi Lee,
We greatly value your trust and confidence and sincerely appreciate your loyalty to our team. Thank you very much for recommending us, we look forward to continuing working with you.
The Customer Experience Team
Good result!
We had a need for a full time SAP B1 developer. However, WF have so far not been able to source one; which is reflective of the market at the moment. However, they did find a sub-contractor for the short-term, and although it is very early days, we believe he will be a great asset to FUEL.
20 December 2021
Reply from Washington Frank International
Hi Joe,
We understand sometimes the market can be difficult when trying to find exactly what you're looking for. However, we're so pleased to hear our team helped source a solution for the short term. Please keep in touch as we would love to help you in the future.
The Customer Experience Team
Thanks Steve
With the assistance from Steve, I started my career in a new company which fits my expectations. Steve has done a great job on matching my skill sets with employer requirements.
16 December 2021
Reply from Washington Frank International
Hi Benny,
Congratulations on your new job! We're so happy to hear Steve found you a great role that matched your expectations. Wishing you the best and plenty of success in your career.
The Customer Experience Team
Washington Frank was able to find a few…
Washington Frank was able to find a few very qualified candidates for us relatively quickly. One definitely fit our needs and is now an employee.
6 December 2021
Reply from Washington Frank International
Hi Dan,
Great news on your recent hire! We're happy to hear we were able to provide you with appropriate candidates to help fill the role. Please keep in touch as we would love to work with you again in the future.
The Customer Experience Team
Who is supposed to do the work?
Not sure of the WF process, as it felt we did a lot of the leg work with the candidate (i.e. schedule interviews, and slow response time from WF contact). When I went through this process earlier this year, it seemed WF handled just about everything.
6 December 2021
Reply from Washington Frank International
Hi Jennifer,
All feedback is very important to us as it helps us to continually improve. These comments will be passed onto senior management so we can work on improving our process in the future. However, if you would like to discuss this further please contact us on customerexperience@frankgroup.com and we will be happy to help. Thank you,
The Customer Experience Team
I couldn't be more grateful with your…
I couldn't be more grateful with your work. Martin was in touch with me all the time. and arrange everything. Washington Frank Nailed it !
5 December 2021
Reply from Washington Frank International
Hi Juan,
Wow - great feedback for Martin! We're so pleased to hear you enjoyed working with him and he arranged everything for you throughout the process. Good luck in your new job, we can't wait for you to start.
The Customer Experience Team
I'm happy with Washington Frank International
I'm happy with the way Washington Frank International managed the process toward my customer assignment.
24 November 2021
Reply from Washington Frank International
Hi Peter,
Thank you for the feedback. We're pleased to hear you have had a great experience working with the team here at Washington Frank International. Please keep in touch!
The Customer Experience Team
Give honor where it is due
Give honor where it is due. This statement perfectly sums up my experience with Finn.
His advice and support, throughout the entire recruitment process, was truly invaluable. He is professional, passionate and brings a much needed genuineness to the table. Highly recommend!
18 November 2021
Unprompted review
Reply from Washington Frank International
Hi Francois,
Amazing feedback for Finn - he will be thrilled with your comments! Your review means a lot to us and lets us know we’re on the right track. Thanks for recommending us and good luck with everything.
The Customer Experience Team
Sloane Hauck was great!
13 November 2021
Reply from Washington Frank International
Hi Larry,
We're so happy to hear you enjoyed working with Sloane! Thanks for leaving us 5 stars - we really appreciate the feedback.
The Customer Experience Team
Washington Frank
The company try to find right client according to my abilities . They are good at Communication and response time.
5 November 2021
Reply from Washington Frank International
Hi Melike Nuriye,
Our team strives to deliver an excellent experience, and are glad you found this to be the case. Thank you for leaving such a wonderful review!
The Customer Experience Team
Compliments to Mr Melvin Chang
Great service from Mr Melvin Chang! He is able to explain thoroughly on the contract as this is our first time working with Frank Recruitment. Also, he is able to understand our requirements very well, considering that he only sent one candidate and we closed with that candidate. Good job!
5 November 2021
Reply from Washington Frank International
Hi Melissa,
Thank you so much for your review - Melvin will be thrilled with these comments! We're really pleased you enjoyed working with us and are happy to hear we found you a great candidate for the role. Please keep in touch as we would love to work with you again if anything else comes up. Thank you.
The Customer Experience Team
Effective cooperation with Washington…
Effective cooperation with Washington Frank International. Clear process, good support, nice notifications. advise!
1 November 2021
Reply from Washington Frank International
Hi Mikhail,
Wow - amazing feedback for the team, thank you! It's great to know you have had a pleasant experience with us, please keep in touch.
The Customer Experience Team
I'm very satisfied of the recruitment…
I'm very satisfied of the recruitment process from start to end. Thanks for your contributions and efforts.
29 October 2021
Reply from Washington Frank International
Hi Ahmet,
Thank you for taking the time to write this review - we greatly value your input. We're thrilled to hear you have been happy with everything!
The Customer Experience Tem
Thank you Charlotte!
Managed to get a job for Sage 200 with full training.
There was a bit of confusion on the location but thankfully Charlotte was able to arrange travel with the employer.
28 October 2021
Reply from Washington Frank International
Hi Harry,
Many congratulations on your new job role! We're glad to hear Charlotte helped arrange travel with your new employer. Please feel free to reach out if you require any further assistance.
The Customer Experience Team
I am still amazed by the way or work…
I am still amazed by the way or work and professionalism you guys treated my assessment to helped me find my new challenge. I will never forget that and thank you very much for everything and everyone.
28 October 2021
Reply from Washington Frank International
Hi Adriano,
It is important to us that we provide a personal and professional service to help our candidates find the best role, so your feedback is amazing to hear! Thank you for leaving us this review.
The Customer Experience Team
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