WaspsRemoval Reviews 

337
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company is an absolute disgrace and waste of money. My father called them out to sort out 2 wasps nests he was quoted £200. When the guy came out he said sorry only doing 1 nest as that... See more

Company replied

Rated 2 out of 5 stars

Payed £144.00 for next day service,person arrived with no equipment(no ladders)-told to rebook. Turned up 2 days later again with no equipment(no ladders)I expressed when booking suspect wasps nest wa... See more

Rated 1 out of 5 stars

THIS COMPANY IS A WASTE OF TIME AND WILL STEAL YOUR MONEY!! AVOID!! 2 failed attempts at removing a wasps nest at my property. Told different information by everyone we speak to as to how long it will... See more

Rated 1 out of 5 stars

When I booked the removal I specified that I could not see any wasp nest. The guy came spent less than 10mins at our property , did absolutely nothing , no treatment whatsoever. Paid £150 for that... See more

Company details

  1. Pest control service

Information provided by various external sources

We specialise in wasp and bee nest removal techniques to ride your property of infestations as quickly as possible.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

337 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(337)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not a brilliant experience

Very unsatisfactory experience at first when an inexperienced waspbuster arrived and failed to find nest. Hassled by rottweilers in accounts department but somebody eventually grabbed the problem and sent a nice operator to deal with the nest. This company needs to up its game on customer services if things don’t go according to plan. I was probably unlucky but it was infuriating at times. A good job done in the end.

20 August 2018
Unprompted review
Rated 1 out of 5 stars

Couldn’t get the job done even after…

Couldn’t get the job done even after second time. Still have bees coming in

20 August 2018
Unprompted review
WaspsRemoval logo

Reply from WaspsRemoval

Hi Vishal, thank you for leaving this review. With a Bee problem it can take repeated visits to eradicate the nest, which is exactly why we provide the guarantee. We have contacted you to today and look forward to arranging a further visit. We look forward to hearing from you. Wasps Removals Team.

Rated 5 out of 5 stars

Very pleasant staff both on phone and…

Very pleasant staff both on phone and in person. Dealt with wasp problem and came back when we suspected further issue with no additional cost. Fully explained everything he was doing. Highly recommend

20 August 2018
Unprompted review
Rated 3 out of 5 stars

On there first visit I wasn’t that…

On there first visit I wasn’t that impressed with the technician as he was here for all about 10mins he didn’t check the roof space and just sprayed in the area of which he thought was the entrance point to the wasp nest and gave me know real information. As a result of this, the wasp nest hadn’t been dealt with properly and the wasps were still present and the problem had persisted. I had to make another appointment for them to come back although having to wait a full week due to there policy! This was very frustrating as I had builders come and do some work on the roof and guttering and they couldn’t continue because of the wasp infestation. When I had made another appointment there next availability was a further 4 days on top of the week I had to wait to ensure the wasps were still present on the premises, this was very frustrating. I booked for them to come out on the Friday morning and had a phone call from the company to say they will have to cancel there visit as 3 of there technicians had called in sick that morning and I had reschedule yet again! I was loosing the will to live at this point as I also had to deal with builders becoming very impatient and frustrated as you can imagine, also from my point of view being put in a very difficult situation and not being able to do anything about it. So eventually they came out on the Saturday morning, with a nice technician called Harry who dealt with the issue and actually went in the roof space to which he could locate the wasp nest and spray it directly. To whom I’m very grateful for and if I could give technicians separate ratings I would give him 5 stars!!!! It’s a shame as all of this could of been avoided if the original technician that came out to me first actually bothered to look in the roof space and analyse the whole situation. It’s a shame as this was my first impression of the company. I’m glad that the wasp nest has been taken care of but perhaps they should look at some of their technicians and provide them with better people skills or employee people that actually can be bothered to provide the service that there advertising! Many thanks to Harry 🙂

20 August 2018
Unprompted review
Rated 3 out of 5 stars

Fast service but very expencive

Fast service and the young chap that sorted the wasp nest was very nice and efficient, had the job done in about 5 minutes.
The only thing wrong was the price £190.00 compared to £30.00 our usual guy charges, SHAME HE WAS ON HOILDAY wont be using again

17 August 2018
Unprompted review
Rated 3 out of 5 stars

Complaint

The service was prompt but very expensive as the operator was in attendance for 15 mins only He did not have a ladder in his van so borrowed mine ; A couple of squirts from his sprayer and he was gone .
AT £189.00 for that service was extortionate. . I will certainly not recommend or use your Company again . M. Thurston

17 August 2018
Unprompted review
Rated 5 out of 5 stars

Happy customer!

Swift response. One short visit and no more wasps seen within 12 hours. Still no sign after a week. Very happy!

17 August 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look