Waste Not Reviews 

59
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Highly recommend Waste Not. Excellent service from start to finish. Punctual, friendly and removed all items with no issues. There's nothing to fault with this company and I would certainly use the... See more

Rated 5 out of 5 stars

Swift response, kept informed and lots of checking in, was able to deliver some furniture to new venues as well as dispose of furniture. Andrew was good to deal with , cleared a large house rapidly... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with this company! Hired for 2-part clearance around house move. Pricing was clear and very reasonable, and the personnel were absolutely lovely. Andrew kept in touch the whole t... See more

Rated 5 out of 5 stars

I can't fault the excellent service that this company provided! They were punctual, professional and conscientious. Andrew was very easy to communicate with and was able to help us out at short notice... See more

Company replied

Company details

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Sustainable waste, furniture removal and clearance service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

I had three items removed, competitively, politely and quickly.

I had three items removed this morning and what a breeze. Two sofas and a large footstool.
The whole process from finding someone to take these items was easy. The explanation of what they do with suitable furniture was the deciding factor for me. If the items are suitable, they are offered to charities or if not, disposed of properly. The online pricing and booking was also easy but I had conversations with Andrew to answer a query and finalise things which was refreshing in this modern 'hands off' remote world we often find ourselves in.
The costings were very competitive. The collection was made, everyone was very polite, as I had experienced on the telephone and the job was done. Speed and efficiency made it a simple transaction. I would easily recommend their service to anyone based on my experience.

23 April 2025
Unprompted review
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Reply from Waste Not

Many thanks for your review. Glad to have been of service

Rated 5 out of 5 stars

Great service

Great service, Andy was very professional
and helpful with a same day collection - would highly recommend

15 April 2025
Unprompted review
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Reply from Waste Not

Thanks for this review - where we can we try and be flexible to do same day collection as we recognise that sometimes our customers really need items moved fast.

Rated 5 out of 5 stars

House clearance with strong reuse/recycle ethos

Superb service from beginning to end. House clearance carried out efficiently but sympathetically. Strong ethos clearly communicated, underlining a desire to reuse/recycle as much as possible. Exactly what we were looking at for. Thank you.

21 February 2025
Unprompted review
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Reply from Waste Not

Dear Mr Bishop,
Thanks so much for your kind words. Reuse and recycling is very much at the heart of our business. Your comments mean a lot to the whole team.
Mark Goldstone - Managing Director

Rated 5 out of 5 stars

Such a great experience

Such a great experience

sorted out an issue with some old oversized armchair/sofa quickly efficiently and effectively ,both our items were then passed on to new homes so fantastic experience overall

2 September 2024
Unprompted review
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Reply from Waste Not

Dear Garf,
We are glad we could be of service and find your items a new home.
Thanks so much for your review
Mark Goldstone - Managing Director

Rated 5 out of 5 stars

Exceptional Waste Removal at Unbeatable Prices

Andy & Andy are two friendly yet highly professional gentlemen from “Waste-Not” whom I met in a time of need.

I had accumulated too much junk in the house, garden, and shed that I needed to get rid of. The Birmingham City Council turned out to be more expensive than I expected, with restrictions on what they would take, as well as limitations on quantities and collection dates. Other waste collection businesses were charging two or even three times what “Waste Not” charges.

Being able to clear out what was holding me back not only inspired a fresh start, free from the burden of clutter, but it also increased the value of my property—all at an affordable price, which is fantastic.

I rate “Waste-Not” 10/10 and highly recommend them to anyone looking to clear out their current home or a newly purchased property.
They open up countless possibilities for a fresh start.

2 December 2024
Unprompted review
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Reply from Waste Not

Dear Sandrinho,
We constantly check our prices to ensure they are competitive and fair. We are all delighted to hear that we helped you find a "fresh start"
Mark Goldstone - Managing Director

Rated 5 out of 5 stars

Very punctual

Very punctual, professional and knowledgeable. A very polite and friendly service. Good to know that there are some services that really do take recycling seriously. We would recommend them to anybody.

29 November 2024
Unprompted review
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Reply from Waste Not

Dear Ms. Ellis,
Thanks so much for your review. We are glad you were pleased with the service we provided. We certainly do take recycling very seriously !
Mark Goldstone - Managing Director

Rated 5 out of 5 stars

Absolutely brilliant!

I chose this company because I loved the name, 'waste not', and the intention, 'repurpose rehome reuse'.
Andrew and his co-worker were excellent. They arrived within the specified time and cleared two bedrooms and a garage with care and efficiency. Thank you so much for doing a great job!

15 November 2024
Unprompted review
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Reply from Waste Not

Dear Ms. Martin
Glad to be of service. The whole team is delighted by your kind words
Mark Goldstone - Managing Director

Rated 5 out of 5 stars

Rare to find such good customer service

I recently used Waste Not for an end-of-tenancy furniture and waste removal, and I’m incredibly pleased with the experience. Mark provided excellent communication from the start, offering a bespoke quote tailored to my specific needs, which made the entire process hassle-free. He took the time to plan and execute the removal with care and efficiency, ensuring everything was handled professionally. I appreciated the attention to detail and personalized approach – it’s rare to find a service that goes above and beyond like this. Highly recommend Waste Not for anyone needing reliable and well-organized waste removal!

6 November 2024
Unprompted review
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Reply from Waste Not

Dear Raj,
A pleasure to be of service. We understand that landlords frequently need a fast efficient clearance to bring their properties back to market.
The whole team is delighted by your kind comments
Mark Goldstone

Rated 5 out of 5 stars

Dream Team

This is the second time I’ve used Waste-Not. My initial experience was first class so didn’t bother asking anyone else, just booked Andrew. The job was executed quickly & efficiently & I was kept informed every step of the way. If you want hassle free, Andrew is your man. John was a brilliant co pilot making them a dream team. Highly recommend.

5 November 2024
Unprompted review
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Reply from Waste Not

Dear Rita
Thanks so much for being a returning customer and for your compliments about the team and the service.
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

Fantastic service and all-round good experience

Dealing with 'Waste-Not' was a great experience from start to finish. Andrew could not be more helpful from initial quote, to giving advice, and flexing to our changing needs. Very quick, and thorough, making what is normally a stressful moving situation, seamless. Amazing customer service on the phone, in person and throughout, as well as totally transparent on costs. We would not hesitate to recommend or use again. Thank you so much to the whole team.

4 November 2024
Unprompted review
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Reply from Waste Not

Dear Kerry
Thanks so much for this review we try really hard on customer service so its great to see this reflected in the views of our customers
Happy to help anytime
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

Waste removal - professional & efficient

Andrew was professional, personable and conscientious. He was very responsive to every question I had regarding the waste I wanted removed. Used his company twice now and well worth every penny. I was in a difficult situation and needed stuff removed quickly and he was able to be flexible and get the job done. I recommend Waste Not to everyone.

30 October 2024
Unprompted review
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Reply from Waste Not

Dear Christine,
We understand ours is not a service people use everyday which is why we are very careful to explain everything over the phone.
Thanks so much for being a returning customer !
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

First class company and experience

First class company and experience. We needed help quickly to move some furniture from an upstairs flat after a bereavement. So accommodating, texted to let us know that they were close by and we have to say a huge thank you to Andrew for helping us get the large sofa out!! Fantastic service, pricing and we want to say we truly appreciated how easy you made it seem! Absolutely happy to recommend and use again.
Denise & Lorraine

27 October 2024
Unprompted review
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Reply from Waste Not

Dear Denise and Lorraine
Great to hear that we met your expectations. We always find a way to move the larger items for our customers
Best Wishes
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

A Brilliant Company

We used waste not to clear my late Aunts bungalow, at such a difficult time it was so nice to deal with such a caring and helpful company. The two gentlemen Andrew and Andy were so kind and compassionate, and went out of there way to explain everything to me. I would definitely recommend using this company, they were brilliant. Thank you

25 September 2024
Unprompted review
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Reply from Waste Not

Dear Lesley,
We understand that our customers frequently call us at a difficult time in their lives. We really try as hard as we can to be both compassionate and respectful. Its good to hear that your experience was so positive.
Best Wishes
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

The two gentlemen that helped me

The two gentlemen that helped me, Andrew and Andy, were very polite and went above and beyond what I asked of them. I appreciate they're help and would definitely ask them again.

23 September 2024
Unprompted review
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Reply from Waste Not

Dear Jade
Thanks so much for your feedback. Glad to hear that Andy and Andy were able to help as you say above and beyond !
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

Great Service

Great service

21 September 2024
Unprompted review
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Reply from Waste Not

Dear Zaki
Glad to have been of service.
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

Great waste collection service

Fast, effective and reliable service. Andy and Andy were polite, friendly and well presented and were very careful when removing furniture from our property. Great company ethos and would use again.

17 September 2024
Unprompted review
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Reply from Waste Not

Dear Darren,
The whole team is delighted to hear your positive feedback.
We are always careful when we are in peoples homes as it would be all to easy to damage paintwork or similar.
Mark Goldstone Managing Director Waste Not

Rated 5 out of 5 stars

I used Waste Not to clear my late…

I used Waste Not to clear my late mothers house this morning knowing that she would have wanted anything of use to be donated to charity. Everything about this company is exemplary ,from the initial quote from Mark to the heavy work carried out by the two Andy"s everything was not only highly professional but also sympathetically done. A few hours after the van left the house Mark relayed a message of thanks from a hospice which had taken some of my mum"s belongings which was above and beyond expectation but so nice to hear. Superb.

9 September 2024
Unprompted review
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Reply from Waste Not

Dear Mr Jones,
A pleasure to take care of you house clearance. Thanks so much for review it means a lot to the whole team !
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

INCREDIBLE COMPANY THANK YOU

I used waste not to clear my late grandmothers house. Everything about the service has been exceptional and I can’t thank Andy and Andy enough. They removed over two tonnes of stuff including from a loft and cellar in a matter of hours and were super kind, polite and careful throughout. Great communication, lovely guys, nothing was too much trouble, can’t recommend them enough and will be using them in future if need anything removing again.

Also love the values of the company and the fact everything is either recycled or goes to charity. If you’re thinking about using them.. do.

5 September 2024
Unprompted review
Waste Not logo

Reply from Waste Not

Dear Mrs Wood,
We are delighted that you were happy with the service we provided. Thanks so much for your kind review.
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

Great local business

What a lovely company to do business with.
Amazing customer service, friendly, helpful and easy to talk to.
Can totally recommend for anyone needing this type of service. Quick, efficient and hassle free 😀

6 September 2024
Unprompted review
Waste Not logo

Reply from Waste Not

Dear Ms Littlechild,
Many thanks for your review. Glad we met your expectations
Mark Goldstone - Managing Director Waste Not

Rated 5 out of 5 stars

Swift and efficient service

Swift and efficient service

I highly recommend Waste Not, the service was quick as I needed some furniture removing as soon as possible. Mark was able to collect on the day. Thank you.

4 September 2024
Unprompted review
Waste Not logo

Reply from Waste Not

Dear Ms. Akhalwaya,
Thanks so much for the positive review
Mark Goldstone - Managing Director Waste Not

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