WasteOut Reviews 137

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient, quick, and hassle-free, often noting the ease of booking and the promptness of collection. Many highlight the staff as friendly, professional, and very helpful, making the entire process smooth from start to finish. The pricing is frequently mentioned as reasonable and offering excellent value for money, often being more competitive than other options. Reviewers appreciate that the team arrives on time, clears items quickly, and even tidies up the area afterward, demonstrating a high level of care and respect for property. The overall sentiment indicates that people are very satisfied with the reliable and professional waste removal service provided.

What people talk about most

Service

People report positive experiences with service, consistently praising its efficiency, professionalism, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, friendliness,... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and reasonable pricing for... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as simple, easy, and efficient... See more

Value for money

Customers consistently note positive experiences with value for money, frequently highlighting reliable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked a collection of 2 sofas and a double bed and mattress which I didn’t want to take with me when I moved. I’d missed the council collection deadline and needed something quick and easy to book... See more

Company replied

Rated 5 out of 5 stars

Really really efficient and easy to book! They were great help organising and removing what needed to be done even in an awkward situation regarding access as I wasn’t around to let them in. They made... See more

Company replied

Rated 5 out of 5 stars

Turned up very quickly to give me a free quote which was cheaper than skip hire when completing a house clearance. Then arrived when promised and working very hard cleared all materials quoted for... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Friendly, approachable and so very very helpful from my first call to the final waste removal. My questions were all answered quickly and profes... See more

Company replied


Company details

  1. #16 of 43 best companies in Waste Collection Service

Written by the company

WasteOut helps you find the best quotes for local van & man services in your area. WasteOut provide rubbish clearance, garden clearance, house clearance, garage clearance and flat clearance services from a single item through to multiple van loads.


Contact info

4.9

Excellent

TrustScore 5 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The guys came quickly and removed my…

The guys came quickly and removed my rubbish in good time

10 April 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Dean,
Thank you for leaving a review. We are so happy you were happy with the quick and efficient service we provided.
Kind regards,
Rachel

Rated 5 out of 5 stars

It's my first time having waste…

It's my first time having waste collected privately and WasteOut were all nice friendly and easy. On arrival they were quick and efficient. They're now my absolute go to.

11 April 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi George,
Thank you very much for your positive review. We're so pleased that you were happy with the prompt, friendly service provided by our team. It's great to hear that you would choose our services again for your waste collection in the future.
Kind regards,
Rachel

Rated 5 out of 5 stars

Excellent company recommend …

Great conversation on enquiring about disposal of unwanted items. Great price and good choice of pick up day. Highly recommend 👌

12 March 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Janice,
Thank you for taking the time to leave a positive review. We are delighted that you were happy with the quick and efficient service we provided at a competitive price. It is great to hear that you would recommend our services.
Kind regards,
Rachel 

Rated 5 out of 5 stars

Waste out provided a competitive quote…

Waste out provided a competitive quote and were able to offer date quickly. They updated about their arrival time and were friendly and effective in removing the items.

3 March 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Clare,
Thank you very much for your positive review. We're so pleased that you were happy with the prompt and efficient service provided by our team.
Kind regards,
Rachel

Rated 5 out of 5 stars

We were very pleased with the service…

We were very pleased with the service provided by the 2 guys who attended our waste clearance. They were polite, very clean and clearance removed in a fast time. I would definitely recommend using WasteOut to anyone.

4 April 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Dear David, 
Thank you for taking the time to let us know how happy you were with the service provided by our colleagues that collected your waste. It's great to hear that you would recommend our services.
Kind Regards,
Rachel

Rated 5 out of 5 stars

Would highly recommend

So easy to book, staff were really friendly and helpful (I spoke to a colleage called Rachel). Everything was collected on time with no issues, for a great price. Would highly recommend!

4 April 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Sophie, 
Thank you very much for your positive review. We're so pleased you found our prices competitive and were happy with the service provided by the drivers and our team in the office. It is also great to hear that you would recommend us - we really appreciate it.
Kind regards,
Rachel

Rated 5 out of 5 stars

Was happy with the price

Was happy with the price
And the pick up went very well and speedy
but was hit with an extra vat charge which wasn't explained on booking.overall happy with service.lots of rubble in sacks which I could not have done myself

17 June 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Andrew,
Thank you for taking the time to leave your feedback. We’re delighted to hear that the service itself was quick and efficient.
We strive to provide clear, upfront quotes for all our jobs so we apologise if there was a lack of clarity regarding the VAT charge. We will pass your comments onto our colleagues so that we are able to improve our communication in this area.
Thanks again for your comments, we really appreciate your feedback.
Kind regards,
Rachel 

Rated 5 out of 5 stars

Wow I would use this Company again…

Wow I would use this Company again which I will be planning soon the guy that came to take my garden rubbish was Fast he clean up the Garden and swept up making my Garden look decent again so thank you Waste Out I will be coming back soon 😊 5 ⭐️⭐️⭐️⭐️⭐️

12 February 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi,
Thank you for taking the time to leave a review. We are so pleased we were able to clear away your waste so quickly and that you will be booking in another collection soon.
Kind regards,
Rachel
   

Rated 5 out of 5 stars

Excellent service

Friendly, reliable service at a very reasonable price.

28 May 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi James,
We are delighted that you were happy with our service and competitive prices.
Kind regards,
Rachel

Rated 5 out of 5 stars

Resemble price,quick and efficient

Resemble price,quick and efficient

5 June 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Victor,
Thank you for your review. We are pleased you were pleased with the price and found the service quick and efficient.
Kind regards,
Rachel

Rated 5 out of 5 stars

Good service at a good price

It was so easy to book a quick appointment. The guys were really nice and were careful removing the sofa from my house. No damage. Was good value for money.

19 March 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Andrew,
We're so pleased to hear you found booking a collection straight forward and the service good value for money. It's also great to hear that the men collecting the sofa took care when removing it from your property.
Kind regards,
Rachel

Rated 5 out of 5 stars

Reliable and friendly

I have used WasteOut a few times over the past few years and am always happy with the service. Booking is straightforward, and you get a confirmation of the time when collection will take place on the day, so no waiting around for ages. Their prices are reasonable and will pretty much take anything. Very happy customer and will continue to use and recommend.

28 March 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Georgina,
Thank you very much for your positive review. We are delighted that you are happy with the prompt service we provide and that you have chosen to use our services several times over the years. It is great to hear that you would recommend our services. You are a valued customer.
Kind regards,
Rachel

Rated 5 out of 5 stars

Excellent service

Thank you Rachel and everyone at WasteOut for your prompt and reliable service. I called their office to book them to take away some old furniture, they turned up at the agreed time, the furniture was taken away cleanly.

A good company to deal with.

25 March 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Colin,
Thank you very much for your positive review. We're so pleased that you were happy with the prompt service provided by our team.
Kind regards,
Rachel

Rated 5 out of 5 stars

Great service

We e-mailed WasteOut regarding an office chair removal. We received the quote in minutes. Everything was arranged as per our wish and the service was great.

3 June 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Kristina,
Thank you very much for your positive review. We're so pleased that you were happy with the prompt service provided by our team.
Kind regards,
Rachel

Rated 5 out of 5 stars

No fuss at all

No fuss at all. I called and they came and collected the waist for an affordable fee. Great customer service!

30 May 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi,
Thank you for taking the time to leave a review. We are so pleased we were able to clear away your waste at a cost that was affordable and that you were pleased with our fantastic customer service team.
Kind regards,
Rachel

Rated 5 out of 5 stars

Very quick and easy to book

Very quick and easy to book, while other companies took a while to get back to me.
Best quote by far, though I thought it was a little expensive, other companies were extortionate, so they were very good in comparison.
Staff at the office polite, helpful and friendly.
The staff collecting our old sofa were very helpful and friendly.
Highly recommend this company.

2 June 2025
Unprompted review
WasteOut logo

Reply from WasteOut

Hi Denise,
Thank you so much for your positive review. We're delighted that you were happy with the service we provided and found our prices competitive.
Kind regards,
Rachel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look