Waste Removal USAReviews 

1,217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach from representatives. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with prompt delivery and pickup. However, some customers also noted issues with delivery scheduling, with dumpsters arriving late or not being picked up as expected. A few other people also felt that pricing could be misleading due to surcharges for extra weight or incorrect information provided by sales staff regarding dumpster size.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising specific team members for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness, courtesy, and ease of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and timely... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied

Rated 5 out of 5 stars

Amber was such a huge help with getting me a rental delivered to job site and was able to do that within 24 hours. Thank you so much for making sure we can got our canister in a timely manner. Very th... See more

Company replied

Rated 5 out of 5 stars

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahea... See more

Company replied


Company details

  1. Waste-Management Service
  2. Construction equipment supplier
  3. Equipment supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,217)

152 reviews in the last 12 months

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Rated 1 out of 5 stars

Not upfront about timing or placing

Not upfront about timing or placing, was told dumpster would be delivered between 5-6 am next day before confirming and placing order because of the sensitivity of the timeline.
Wouldnt put anything time sensitive on the line for them to meet.

30 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

We are sorry to hear that we did not meet your expectations. We understand how important timing and placement are, especially when a project is operating on a tight schedule.

We work hard to accommodate requested delivery windows; however, arrival times are ultimately dependent on routing, driver availability, and daily service conditions. While our goal is always to meet the requested timeframe, operational factors can occasionally result in delays. In this instance, your dumpster was delivered this morning later than requested, and we understand your frustration.

We appreciate your feedback, as it helps us improve both our scheduling and our communication with customers. If you would like to discuss your experience further, we welcome the opportunity to speak with you directly.

- WRUSA Team

Rated 5 out of 5 stars

Great customer service my dumpster was…

Great customer service my dumpster was delivered in a timely manner and picked up with courtesy to my surrounding neighbors

22 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your recent experience with our team at Waste Removal USA! We are so glad that you felt you received top-notch customer service because, as a company, we strive to provide the very best service in the roll-off dumpster rental industry.

We truly appreciate the opportunity to earn your business, and please do not hesitate to contact us if you need anything at all.

- WRUSA Team

Rated 5 out of 5 stars

Great customer service and expertise

Travis walked us through the process with impressive professionalism and attention to detail, helping us make decisions that best fit our needs.

24 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Kathryn - we appreciate your excellent review based on your recent experience with Travis! We are so glad to know that you felt you received 5-star dumpster rental service from our team at Waste Removal USA. If you have more questions or need anything at all, please contact Travis or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Travis was very informative and…

Travis was very informative and answered all my questions. Very good customer service and patience with me and my questions.

26 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Ki - thank you for leaving a 5-star review based on your recent experience with Travis! We are so glad to hear that you loved the customer service you received from our team at Waste Removal USA. If you have any other questions about your dumpster rental, please know that Travis or one of our other team members is just a phone call away, ready to help you. - WRUSA Team

Rated 5 out of 5 stars

Travis Brown is the one that helped me…

Travis Brown is the one that helped me to get a roll off for our company.
Great communication and verification.

25 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review based on your recent experience with Travis! We are so glad we were able to help you get the dumpster you needed for your project needs. We appreciate the opportunity to earn your business, and please do not hesitate to contact Travis or one of our team members if you have questions or require any assistance. - WRUSA Team

Rated 5 out of 5 stars

Service

Ease of doing business

16 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Shamantaka - thank you for your 5-star review of our dumpster rental services! We are so glad that you had an easy experience with Waste Removal USA. Please reach out to us if you have questions or need further assistance, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Very helpful!

15 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! We appreciate you taking the time to leave a 5-star review for our team! Thank you for the opportunity to earn your business, and please do not hesitate to contact us if you have questions or need any assistance with your roll-off dumpster. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review! We are glad to know that you felt completely satisfied with the dumpster rental service you received from our team at Waste Removal USA. If you have questions or need anything at all, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Heather was amazing ! Customer Service at its best.

Heather was amazing !! She helped me work out a quick turnaround so we wouldn't go pass our deadline. I will glad use WR USA in the future and look forward to working with Heather again.

17 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, David - we appreciate you taking the time to leave a 5-star review based on your recent experience with Heather! We are so glad that we were able to help you with a quick turnaround time for your dumpster rental. If you need anything at all or have further questions, please do not hesitate to contact Heather or our team, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

We desperately needed a dumpster Monday…

We desperately needed a dumpster Monday morning, and they were able to work it around to have two dumpsters out here!
Much appreciated!
Would recommend!

Owen N

15 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Owen - thank you for taking the time to leave a 5-star review based on your recent dumpster rental experience with Waste Removal USA! We are so glad that we were able to help you get the dumpsters you needed for the job. We truly appreciate your recommendation, and please reach out if you need anything at all. We will be happy to assist you. - WRUSA Team

Rated 5 out of 5 stars
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your recent experience with Heather! If you have questions or need assistance with your dumpster rental, please do not hesitate to contact Heather or one of our team members at your earliest convenience. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Perfect timing delivery and pick up

Perfect timing delivery and pick up. No additional pricing

2 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Charles - thank you for taking the time to leave a 5-star review for our team! We are so glad to hear that you felt completely satisfied with your dumpster rental service from Waste Removal USA. If you have questions or need anything at all, please do not hesitate to contact us, and we will be more than happy to help you. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Highly Recommended

Amazingly prompt, courteous, and fairly priced!!! Waste Removal USA ONLY!!

26 May 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review for our team! We are so glad to hear that you loved your dumpster rental service with Waste Removal USA, and we are grateful for the opportunity to earn your business. If you need anything at all or have questions, please know that one of our team members is just a phone call away, ready to help when you need us. - WRUSA Team

Rated 5 out of 5 stars

We have some very great conversations

We have some very great conversations. best service

4 May 2026
Unprompted review
Waste Removal USA logo

Reply from Waste Removal USA

Jeffrey - thank you for taking the time to leave a 5-star review for our team! We are so glad that you loved the service you received from Waste Removal USA, as we pride ourselves on providing the best dumpster rental services in the roll-off industry. If you have questions or need further assistance, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

ATL 28

ATL : Jaxson and Amber are the best!! they do a great job our team really appreciates them!

Thank you

8 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a wonderful 5-star review based on your recent experience with Jackson and Amber! We truly appreciate the opportunity to earn your business, and please do not wait to contact our team if you need any assistance. We are always standing by to help when you need us. - WRUSA Team

Rated 5 out of 5 stars

Excellent Customer Service

Jeremiah was polite and courteous. He explained everything and was excellent to deal with.

5 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Keith - thank you for your 5-star review based on your recent experience with Jeremiah! We are so glad to know that you had a fantastic dumpster rental experience with our team at Waste Removal USA. If you have questions or need anything at all, please do not hesitate to contact Jeremiah or one of our associates, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Great experience!

They got the dumpster here right away and placed it in a convenient spot. Pick up and drop off were so k and easy. Jackson was very helpful when I called and answered all my questions.

26 May 2026
Waste Removal USA logo

Reply from Waste Removal USA

Lesley - thank you for taking the time to leave a fantastic, 5-star review based on your recent experience with Jackson! We are so glad that we were able to provide you with excellent service from beginning to end, and that we were able to answer all of your questions. If you need further assistance, please do not hesitate to contact Jackson or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Early customer service

The initial call with Jacob and his flexibility but direct approach, really set the tone. He also worked with me with the price point. Awesome service!

2 June 2026
Waste Removal USA logo

Reply from Waste Removal USA

Jameel - thank you for taking the time to leave a 5-star review based on your recent interaction with Jacob! We are so glad that you loved the customer service you received from our team. If you have any questions or concerns, please do not hesitate to contact Jacob or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 1 out of 5 stars

The dumpster had trash and fish it

The dumpster had trash and fish it. I had to shovel it out myself because of the smell.

20 May 2026
Waste Removal USA logo

Reply from Waste Removal USA

Brian – thanks for your feedback, and we’re sorry to hear about the condition of the dumpster.

For future reference, had we been made aware of the issue at the time of delivery, we would have been happy to swap it out right away. We were only informed of the issue at the time of your final removal request, which unfortunately made it impossible to address it sooner. We regret the inconvenience this caused and appreciate you bringing it to our attention.

If you would like to discuss this matter further, please feel free to give us a call.

- WRUSA Team

Rated 5 out of 5 stars

Travis was very knowledgeable and…

Travis was very knowledgeable and worked getting us the right dumpster for the job.

29 May 2026
Waste Removal USA logo

Reply from Waste Removal USA

Richard - thank you for taking the time to leave a wonderful, 5-star review for Travis! We are so glad that we were able to help you find the right dumpster for the job. If you have questions or need anything at all, please know that Travis or one of our team members is just a phone call away. - WRUSA Team

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