Waste Removal USAReviews 

1,217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach from representatives. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with prompt delivery and pickup. However, some customers also noted issues with delivery scheduling, with dumpsters arriving late or not being picked up as expected. A few other people also felt that pricing could be misleading due to surcharges for extra weight or incorrect information provided by sales staff regarding dumpster size.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising specific team members for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness, courtesy, and ease of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and timely... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied

Rated 5 out of 5 stars

Amber was such a huge help with getting me a rental delivered to job site and was able to do that within 24 hours. Thank you so much for making sure we can got our canister in a timely manner. Very th... See more

Company replied

Rated 5 out of 5 stars

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahea... See more

Company replied


Company details

  1. Waste-Management Service
  2. Construction equipment supplier
  3. Equipment supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,217)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

Jacob was great

Jacob was great. He explained everything great. Good employee.

1 May 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thanks so much for your 5-star review based on your recent experience with Jacob! We are so glad that you felt everything was explained in detail and that you loved your dumpster rental experience with Waste Removal USA. Please do not hesitate to reach out if you have questions or need any assistance. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

The entire experience was excellent…

The entire experience was excellent from delivery to pick up.

13 April 2026
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Reply from Waste Removal USA

Wallace - thank you for your 5-star review! We are so glad that you had a great dumpster rental experience from beginning to end with Waste Removal USA. If you need anything at all, please do not hesitate to contact us, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Ricardo was a very helpfull person

Ricardo was a very helpfull person, the comunication was short and very clear

27 April 2026
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Reply from Waste Removal USA

Hi! Thank you for your 5-star review based on your recent interaction with Ricardo! We are so glad that you felt helped and that communication was clear. If you have any questions or need assistance with your dumpster rental, please do not wait to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Each associate i spoke with were very…

Each associate i spoke with were very helpful. With this being my first experience with making this type of purchase. Im very greatful.

14 April 2026
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Reply from Waste Removal USA

Rick - thank you for taking the time to leave a 5-star review! We are so glad to know you felt our team members were helpful and that we could make you feel confident in your dumpster rental decision. We are grateful for the opportunity to earn your business, and please do not hesitate to reach out if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

Five star ⭐⭐⭐⭐⭐ service

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to work with and go out his way to get the job done. Waste removal usa should be happy they have those two working with them.... 5 star experience all around the board once you start using this company you'll never need to look at another one thank you guys!!!

15 April 2026
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Reply from Waste Removal USA

Winston - thank you for taking the time to leave a fantastic, 5-star review based on your experience with Amber and Jackson! Reviews like yours mean a lot to us, as we strive to provide the absolute best customer service in the roll-off rental industry. If you need any assistance or have questions, please do not hesitate to contact Amber or Jackson. We truly appreciate your partnership with Waste Removal USA. - WRUSA Team

Rated 5 out of 5 stars

Easy from beginning to end

The flexibility of drop off and pickup. The driver was courteous and helpful .

7 April 2026
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Reply from Waste Removal USA

Ben - thank you so much for leaving a 5-star review for our team! We are so glad to hear that you felt your service was flexible and courteous with Waste Removal USA, as we are always trying to provide the very best for our customers. We truly appreciate the opportunity to earn your business, and please do not hesitate to contact us if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

very helpful

Very helpful

13 April 2026
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review of our dumpster rental services! We are so glad that you thought you received helpful customer service from our team. If you need anything at all, please do not hesitate to reach out for assistance. - WRUSA Team

Rated 5 out of 5 stars

Customer service

Customer service

10 April 2026
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Reply from Waste Removal USA

Hi! We appreciate your 5-star review based on the customer service you received from our team! Reviews like yours mean a lot, as we pride ourselves on providing unbeatable service in the roll-off rental industry. Please reach out if you have any questions or need assistance at all, and we will be more than happy to help. Thank you for the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Very fast and helpful with a short…

Very fast and helpful with a short notice.

7 April 2026
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Reply from Waste Removal USA

Hi! Thank you for your 5-star review! We are so glad that you felt our service was fast and helpful. If you have questions or require assistance with your roll-off, please do not hesitate to contact us, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Jacob made my experience great.

Jacob made my experience great.. no fantastic! From beginning to end of sale he even made follow up calls in a timely manner. Keep giving that fabulous customer service due to my experience with Jacob I will definitely be recommending your company to others!

6 April 2026
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Reply from Waste Removal USA

Hi, Lacey - thank you for taking the time to leave a 5-star review based on your recent experience with Jacob! We are thrilled that you feel our customer service is worth recommending to others, as we pride ourselves on providing unbeatable service. If you need anything at all, please do not hesitate to reach out to Jacob or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Friendly staff very nice.Jackson thank…

Friendly staff very nice.Jackson thank you for being so helpful. Great price . THANK YOU 👍🙏

6 April 2026
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Reply from Waste Removal USA

Hi! Thank you for your 5-star review based on your recent experience with Jackson! We are so glad that we were able to help and that you felt satisfied with the price of your dumpster rental. If you need further assistance or have any questions, please do not hesitate to contact Jackson or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Very helpful costumer service 5 stars ⭐️

They answer fast. I’m very professional customer service.

6 April 2026
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review of our dumpster rental services! We are so glad to hear that you felt you received fast and professional service with our team at Waste Removal USA. We truly appreciate the opportunity to earn your business, and please reach out if you have questions or require assistance. - WRUSA Team

Rated 1 out of 5 stars

Amber

Amber! Totally dropped the ball on the whole delivery agreement. Do not do business with her. She needs to be retrained in the importance of long term business relationships. I was totally told a delivery time and then put on their own different schedule resulting in time delays.

1 April 2026
Waste Removal USA logo

Reply from Waste Removal USA

Russell,

Your order was placed on short notice, and we accommodated it with next-day delivery by adding it to our route. While a preferred morning timeframe was noted, we do not guarantee specific delivery times, and no set time was agreed to.

If you'd like to discuss further, please contact our office at 844-762-8449.

- WRUSA Team

Rated 5 out of 5 stars

Spoke with Jacob and he handle…

Spoke with Jacob and he handle everything expeditiously. He was very helpful in answering questions.

30 March 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your recent experience with Jacob! We are so glad that we were able to help in a timely fashion. If you need any assistance at all or have questions about your roll-off, please do not hesitate to contact Jacob or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

An extremely pleased customer.

Communication is great and delivery is prompt. We had to call for a swap, which was scheduled for the next day.

19 March 2026
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Reply from Waste Removal USA

Randy - thank you for your 5-star review, and we are glad to know that you received clear communication and prompt delivery from our team. If you need anything at all, please do not hesitate to reach out. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Great Service..!

18 March 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review! We are so glad to know that you loved your dumpster rental service with Waste Removal USA, and we appreciate the opportunity to earn your business. If you have any questions, please do not hesitate to contact us, and one of our team members will be happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Very helpful

Good customer service

19 March 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for your 5-star review of our dumpster rental services! Reviews like yours mean a lot to us, as we pride ourselves on providing the best customer service in the industry. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Affordable and timely.

Affordable and timely.

11 March 2026
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Reply from Waste Removal USA

Daniel - thank you so much for your fantastic review! We are glad to know that you felt your dumpster rental service was affordable and timely. If you have questions or need anything at all, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Service was great

Service was great. Delivery was on time.

10 March 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review of our dumpster rental services! We are so glad that you had a great experience with Waste Removal USA. If you need anything at all or have questions, please do not hesitate to reach out to our team, and we will be more than happy to help. - WRUSA Team

Rated 4 out of 5 stars

People at Waste Removal USA are very…

People at Waste Removal USA are very helpful in explaining what services it has.

16 March 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Quan - thank you so much for your great review of our dumpster rental services. If you have additional questions or need anything at all, please do not hesitate to contact us, and we will be more than happy to help. - WRUSA Team

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