Waste Removal USA Reviews 

1,217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach from representatives. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with prompt delivery and pickup. However, some customers also noted issues with delivery scheduling, with dumpsters arriving late or not being picked up as expected. A few other people also felt that pricing could be misleading due to surcharges for extra weight or incorrect information provided by sales staff regarding dumpster size.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising specific team members for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness, courtesy, and ease of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and timely... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied

Rated 5 out of 5 stars

Amber was such a huge help with getting me a rental delivered to job site and was able to do that within 24 hours. Thank you so much for making sure we can got our canister in a timely manner. Very th... See more

Company replied

Rated 5 out of 5 stars

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahea... See more

Company replied


Company details

  1. Waste-Management Service
  2. Construction equipment supplier
  3. Equipment supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,217)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

They did a great job

They did a great job! Very nice and easy to work with.

18 September 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your excellent, 5-star review of our dumpster rental services! We are so glad to hear that you had a great experience with Waste Removal USA. If you need additional assistance or have any questions, please know that one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Good people to work with

Good people to work with

9 September 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review for our team! We appreciate the opportunity to earn your business, and please do not hesitate to reach out to us if you have any questions about your dumpster rental. - WRUSA Team

Rated 5 out of 5 stars

Quick to respond and very helpful

Quick to respond and very helpful. Great experience.

15 September 2025
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Reply from Waste Removal USA

Hi! Thank you so much for your wonderful, 5-star review of our dumpster rental services! We are so glad to know that you had a great experience with Waste Removal USA. Please reach out if you need anything at all, and we truly appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Fast

Fast, reliable, on time.

8 September 2025
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Reply from Waste Removal USA

Thank you for taking the time to leave a 5-star review! We are pleased to know that you loved your fast dumpster rental service from Waste Removal USA. If you need anything at all, please do not hesitate to reach out to us, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Fast

Fast, courteous and professional. All our needs were addressed and managed efficiently and immediately. Will definitely use again when services are needed.

8 September 2025
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Reply from Waste Removal USA

Hi, Paul - thank you so much for leaving a 5-star review for our team! We are happy to know that you felt like you received fast, courteous, and professional customer service from Waste Removal USA. We truly appreciate the opportunity to earn your business, and we look forward to serving you again in the future. - WRUSA Team

Rated 5 out of 5 stars

A fraction of the cost compared to 800–JUNK.

Did what they said they would when they said they’d do it. Not a big deal, but I learned afterward there is a surcharge for extra weight over allowance in the dumpster. In my case, only &13, but something to consider when you get a quote. I gave very specific instructions on the placement of the dumpster and they executed perfectly. Jeffrey was great to work with. (Location: Brookhaven, GA)

7 September 2025
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Reply from Waste Removal USA

Mark - thank you so much for taking the time to leave a wonderful review based on the dumpster rental service you received from our team at Waste Removal USA! We are so glad to learn that you felt you had a 5-star experience with our team, and it was such a pleasure to serve you. We try to be as transparent as possible, so we will be reviewing the calls to ensure that our process was followed, as we always want to overcommunicate with our customers and ensure you and others are always fully informed on the rental process. We truly appreciate the opportunity to earn your business, and please do not hesitate to reach out to Jeffrey or one of our team members if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

Clean sweep

Brian was very professional, gathering necessary information, allowing me to explain what was required to properly park the dump roll off onto the property with access to back of the trailer. Brian went over all the details 2nd time prior to closing the sale.

15 September 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Katie - thank you for taking the time to leave a 5-star review based on your fantastic experience with Brian! We are so glad to learn that you felt you received exceptional dumpster rental service from our team, as we pride ourselves on providing unmatched customer service in our industry. If you need additional help, please do not hesitate to reach out to Brian or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Highly recommend

Answered questions, provided information, courteous, easy proces, best price out of 4 checked. Prompt service, friendly delivery driver who contacted us with ETA, came exactly as expected, listened, placed dumpster exactly where requested.

8 September 2025
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Reply from Waste Removal USA

Hi, Vicki - thank you so much for your 5-star review! We are pleased to hear that you felt your dumpster rental experience with our team at Waste Removal USA was excellent from start to finish. If you have additional questions or require any assistance at all, please know that one of our team members is just a phone call away, ready to help you. - WRUSA Team

Rated 5 out of 5 stars

Great customer service

Great customer service. All questions were answered. No issues at all.

21 August 2025
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Reply from Waste Removal USA

Allen - Thank you for taking the time to leave a 5-star review based on the customer service you received from our team at Waste Removal USA! We are so glad to know all of your questions were answered and that you felt the dumpster rental process went smoothly. Please reach out if you need anything at all, and we appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Service was great!

Service was great!

25 August 2025
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Reply from Waste Removal USA

Hi! Thanks so much for your 5-star review! We are so glad that you loved your dumpster rental service with Waste Removal USA. If you have questions or need assistance, please know that one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Great service and sales staff

Heather was great, very informative and helpful in making our experience what we need it to be. She went above and beyond :)

8 September 2025
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Reply from Waste Removal USA

Hi, Summer - thank you for taking the time to leave a 5-star review based on your great experience with Heather! We are so glad to know that your dumpster rental experience was informative and helpful with Waste Removal USA. If you need further assistance or have any other questions, please do not hesitate to reach out to Heather or one of our team members. - WRUSA Team

Rated 5 out of 5 stars

Joe in Jackson's Gap, Al.

There was a slight error regarding the dumpster drop off date. I contacted Amber in customer service regarding the error. She corrected the issue immediately as well as deducted $75 from my bill. The delivery driver deposited the dumpster exactly like I wanted and was careful not to tear up my lawn. This company exceeded my expectations in every way. I would highly recommend this company if you are looking for a quality dumpster unit.

3 September 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Robert - thank you for your 5-star review! We are so glad we were able to help you resolve this issue and make things right for you. We truly appreciate you recommending us to others and for the opportunity to earn your business. If you need anything at all, please know that Amber or one of our team members is just a phone call away when you need us. - WRUSA Team

Rated 5 out of 5 stars

The office management was courteous and…

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahead of delivery so that one could be present to observe the delivry for any issues that might arise; this was supposed to happen, but didn't.

27 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Thank you for the 5-star review! We’re glad to hear you were satisfied with scheduling and delivery, and we truly appreciate your feedback on driver communication. We always strive to improve, and we’ll be reviewing this internally to ensure the call-ahead process is followed more consistently. Thank you again for choosing Waste Removal USA — we value the opportunity to earn your business! – WRUSA Team

Rated 5 out of 5 stars

Tim was super helpful and got me…

Tim was super helpful and got me exactly what I needed in a matter of minutes!

28 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review based on your great experience with Tim! We are so glad to know that you felt you got exactly what you needed from our team. If you need any help or have questions about your dumpster, please do not hesitate to reach out to Tim or one of our associates, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Heather S

Heather S. was very helpful! She went above and beyond!

27 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your positive experience with Heather! We are so glad to learn that you felt completely satisfied with your dumpster rental service from our team at Waste Removal USA. If you need anything at all, please do not hesitate to contact Heather or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Every interaction we had with them

Every interaction we had with them, both on the phone and in person was very positive.
They were all very helpful and professional.

19 August 2025
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Reply from Waste Removal USA

Hi, Patricia - thank you for taking the time to leave a wonderful review for our team! We pride ourselves on providing exceptional customer service, so reviews like yours mean a lot to us. If you have any questions about your dumpster rental or require any assistance, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Heather was helpful

Heather was helpful, efficient and professional!

25 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your review based on your 5-star experience with Heather! We are so glad to hear that you felt the dumpster rental service you received from our team at Waste Removal USA was efficient and professional. If you have any questions, please do not hesitate to contact Heather or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

The lady was so nice and explained…

The lady was so nice and explained everything. I was able to schedule with no problem

20 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review! We are so glad to hear that you felt completely satisfied with the customer service you received from our team at Waste Removal USA. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Clear pricing

Clear pricing, quick delivery

19 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for leaving a 5-star review for our team! We are so glad to learn that you felt the pricing was clear and that your dumpster was delivered quickly. If you have any questions or require assistance, please know that one of our team members is standing by to help. - WRUSA Team

Rated 5 out of 5 stars

CUSTOMER SERVICE

TIM PATTERSON was excellent in assisting me get setup for a temp dumpster for a new job we are about to get up and running. The transaction was quick and pleasant. Thank you for all your assistance.

18 August 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic, 5-star review based on your positive experience with Tim! We are so glad that you felt completely satisfied with the customer service you received from our team and that we were able to help you find the right dumpster for your specific project needs. If you need anything at all, please do not hesitate to contact Tim or one of our team members, and we will be more than happy to help you. - WRUSA Team

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