Watch Hub Reviews 

232
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and knowledgeable during every single interaction, making repairs seamless. Many people mention that the team is able to successfully fix issues that other traditional shops failed to resolve. Consumers are also extremely happy with the remarkably quick turnaround times and very reasonable pricing for complex watch services. People deeply appreciate how transparent communication is handled throughout the entire process, ensuring total peace of mind from start to finish. Individuals looking for reliable service regularly recommend these professionals to their friends and family members.

What people talk about most

Service

People report positive experiences with service, highlighting fast turnaround times and great workmanship.... See more

Staff

Customers consistently note positive experiences with staff, describing them as extremely helpful,... See more

Product

Reviewers highlight positive aspects of product restoration, expressing great satisfaction with the... See more

Price

Clients share positive opinions on price, highlighting fair pricing and competitive quotes for repairs.... See more

Customer service

Consumers find customer service to be positive and consistently report helpful, professional interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t fault Watch Hub! …really didn’t think they could repair my Casio edifice watch, with solar power. Casio quoted for a new blue tooth module and battery , watch hub challenged that and said it was... See more

Rated 5 out of 5 stars

Well chuffed with the service I received from WatchHub - logged a repair query on their website about a Casio I had issues with, and received a call from Nathan very quickly. Discussed the issue, sent... See more

Rated 5 out of 5 stars

What a fantastic job these guys did for my Tag watch .Super quick turnaround and excellent communications through out the whole process .Informed me of any issues and gave options to choose ,no press... See more

Rated 5 out of 5 stars

Having initially left 4 watches with a supposedly expert repair shop in Hatton Garden, only to have all 4 returned to me months later with various reasons why they could not be repaired, I chanced... See more


Company details

  1. Clock watch maker
  2. Watch shop

Written by the company

We are watch repair specialists who can perform repairs on all brands of watches. We can tailor our repair service to suit your needs. We use specialists techniques to provide a unique and professional repair service, at an affordable price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(232)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had 3 individual watched batteies…

I had 3 individual watched batteies replaced and the watches professionally cleaned by Gary and I’m very pleased with the service. The work was completed quickly, the watch looks great, and everything was done with care. Friendly staff, fair pricing, and excellent attention to detail. I would definitely recommend them and will return for future watch repairs and servicing.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

First time customer - really happy with the work

First time customer gave me a estimate on watch that was the price I paid for the work - walked me through the estimate explain what was needed.

Got my watch back in perfect shape and well packed, no issues, just great service and great workmanship.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from WatchHub team

Well chuffed with the service I received from WatchHub - logged a repair query on their website about a Casio I had issues with, and received a call from Nathan very quickly. Discussed the issue, sent the watches off as advised and had another call from them when they landed to discuss again, and received the watch back within a matter of days. Great service from the guys, would absolutely not hesitate to use them again nor to recommend to anyone. Thank you so much!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

watch hub

watch hub , well my vostok k3 submarine watch had failed and for years i could not find anywhere to fix and repair,, glad to say it works perfect now, many thanks

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Nathan and Gary are fantastic

Nathan and Gary offer an excellent service
I have a bit of a watch obsession and take all my watches to them for minor things like batteries and also for servicing and repairs on my more expensive pieces
The prices are far more reasonable than a jewellery shop who have to send back to the original manufacturer
I highly recommend The watch Hub

29 June 2026
Unprompted review
Rated 5 out of 5 stars

What excellent service

What excellent service. I contacted Watxh Hub and explained the problem that I had with my watch. I was quoted a price for repair including return postage. I followed the instructions and sent my watch by tracked post. The repair was carried out and my watch returned by tracked post within two weeks and it is perfect. I was invoiced for the price quoted.
I was recommended to Watch Hub by a friend will definitely recommend Watxh Hub to my friends and family.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb service!

These guys are absolutely superb. From initial contact, Nathan called me very quickly and gave me a highly competitive price for a battery replacement in my Breitling. Dropped off in store and collected my watch a couple of hours later. Nathan and the team are knowledgable and friendly and I thoroughly recommend using The WatchHub. I will definitely be returning there next time my watch needs anything. Thanks guys!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , watch returned from manufacturer as beyond repair was repaired to original condition at competitive price , very important watch to me so very happy

26 June 2026
Unprompted review
Rated 5 out of 5 stars

These guys are great

These guys are great! Fixed up my old and crashed Seiko pilot’s watch when even Seiko UK couldn’t and I thought it was headed for the scrapyard.
Service was brilliant. Excellent comms, clear quote, fast turnaround. My watch has regained its wings, keeps very accurate time, all the complications work perfectly and with its new face is as good as new after 25years of rough and tumble. Wouldn’t hesitate to recommend these guys for your cherished timepieces. I am currently trying to locate some of my other world weary watches for them to revamp. Thank you very much indeed.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Breitling Emergency One - Replacement Batteries

Excellent service for my Breitling Emergency One – highly recommend!

I recently used Watch Hub to change the batteries on my Breitling Emergency One, and I couldn't be happier with the service. Dealing with an Emergency model can sometimes be a bit stressful given the technical nature of the watch, but the team at Watch Hub made the entire process seamless.
Their communication was excellent from start to finish, and the customer service was incredibly reassuring. On top of that, they offered a very competitive price compared to other quotes I received, and the turnaround time was remarkably quick.
It is hard to find a watch specialist you can truly trust, but Watch Hub delivered on every front. I will definitely be using them again. Five stars!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

From first interaction on the phone…

From first interaction on the phone they filled me with confidence, very professional and explained what would happen, sent the watch on a Saturday and they called me straight away,
The watch was returned in amazing condition couldnt be happier,
Price was a lot lower than expected

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Broken glass and strap…

Called Watch Hub explained what repair was needed to my watch , sent to them by registered post. They gave me a call the next day agreed on price for repair. Within 4 weeks it was repaired and sent back by registered post. Cracking job on the repair. Very professional on the phone , will definitely use again.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Watch Hub in Peterborough - great value and service

Watch Hub in Peterborough is an excellent, highly professional watch repair company. I took in a micro-brand watch with a broken quartz movement expecting it to be unrepairable. Nathan sourced a new movement and repaired the watch and it now keeps absolutely perfect time. Customer service, value for money and communication were superb and I will definitely be using this company for any future watch repairs, strap adjustments and battery replacements.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend over Hatton Garden

Having initially left 4 watches with a supposedly expert repair shop in Hatton Garden, only to have all 4 returned to me months later with various reasons why they could not be repaired, I chanced upon Watchhub.

I could not have been more pleased with their service. They communicated quickly with a range of options all clearly priced for each watch. The procedure for sending the watches to them was easy and they were returned to me as part of the service all in good time.

Excellent repair shop and service. I highly recommend.

1 May 2026
Unprompted review

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