COM Reviews 

113
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Exactly 0 Response to my questions. Tried to sell a watch. That specific model has been worn about 20 Times. Watchfinder said: Unsere Inspektion hat bestätigt, dass diese Uhr Reparaturen ben... See more

Rated 4 out of 5 stars

All in all, I was satisfied with my purchase. The buying process wenn smooth and quick. The watch is in perfect condition. I was really disappointed from the 'papers', which were to come with it. No... See more

Rated 2 out of 5 stars

I bought a Panerai at the beginning of September at WATCHFINDER. The process was initially very good and trustworthy. After I received the watch, a few questions and problems arose, which my contact... See more

Rated 5 out of 5 stars

I can't complain anything. My order was professionally processed and delivered in a few days. The team was available by phone and my questions were answered competently. The watch completely correspo... See more

Company details

  1. Beauty & Well-being

Written by the company

Seit der Gründung im Jahr 2002 haben bei Watchfinder & Co. über 320.000 Menschen ihre perfekte luxuriöse gebrauchte Uhr gefunden – sowohl im Geschäft als auch online. Das Unternehmen bietet unzählige Modelle von rund 70 verschiedenen Marken an, von Rolex bis Breitling, Cartier bis Omega und mehr. Jedes Jahr werden mehr als 26.000 Luxusuhren von akkreditierten Uhrmachern in einem der unabhängigen Servicezentren sorgfältig inspiziert, authentifiziert und vorbereitet. Bei Watchfinder können Sie wählen, ob Sie eine Uhr kaufen oder Ihre bestehende tauschen möchten. Sie können Ihre Uhr sogar zu einem äußerst wettbewerbsfähigen Preis verkaufen. Damit Sie sich keine Sorgen machen müssen, wird jede verkaufte Uhr mit einer 24-monatigen Garantie geliefert.

Service

24-monatigen Garantie

Service Wir möchten Ihnen den bestmöglichen Service bieten, sowohl im Geschäft als auch online. Der Kauf einer Luxusuhr ist ein besonderes Erlebnis. Wir möchten sicherstellen, dass dieses Erlebnis von Anfang bis Ende – und darüber hinaus – angenehm ist. Wenn Sie eine Kundenservice-Anfrage haben, wenden Sie sich bitte an das Aftersales. Authenticity Unser Team von hochqualifizierten Uhrmachern in unseren herstellerzertifizierten Servicezentren überprüft die Echtheit jeder von uns erhaltenen Uhr mit herstellerzugelassenen Werkzeugen und Ausrüstungen. Wir verfolgen eine strikte Null-Toleranz-Politik gegenüber gefälschten Uhren und gefälschten Teilen. Qualität Jede Uhr, die wir verkaufen, wurde von unserem Expertenteam von Uhrmachern in einem unserer herstellerzertifizierten Servicezentren mit herstellerzugelassenen Werkzeugen und Ausrüstung inspiziert und vorbereitet. Anschließend wird sie gründlich getestet, um sicherzustellen, dass Zustand, Genauigkeit, Effizienz und Wasserbeständigkeit den Herstellerspezifikationen entsprechen. Unser 60-Schritte-Prozess stellt sicher, dass alle Probleme sofort erkannt und behoben werden. Unsere Garantie Jede Uhr, die wir verkaufen, wird zu Ihrer Sicherheit mit einer umfassenden 24-monatigen Garantie geliefert. Wenn Ihre Uhr zu irgendeinem Zeitpunkt nicht wie erwartet zu funktionieren scheint, können Sie unser Service-Team kontaktieren. Geld-zurück-Garantie Wir bieten Ihnen eine Rückgaberegelung von vierzehn Tagen ohne Fragen für alle online gekauften Uhren. So können Sie, falls Sie unsere Boutique nicht besuchen können, trotzdem eine Uhr anprobieren, ohne sie behalten zu müssen. Was passiert, wenn etwas schiefgeht. Obwohl wir unser Bestes tun, um sicherzustellen, dass jede Uhr, die wir verkaufen, einwandfrei ist, kann es passieren, dass Sie unsere Hilfe benötigen. Falls das passiert, können Sie unser Service-Team kontaktieren, das mit Ihnen zusammenarbeitet, um das Problem zu Ihrer Zufriedenheit zu lösen.

Contact info

3.1

Average

TrustScore 3 out of 5

113 reviews

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3.1

All reviews

(113)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Best of both worlds

The excellent online shop and back office service have resulted in an outstanding shopping experience. Congratulations to the watchfinder team!

2 March 2023
Rated 5 out of 5 stars

Fast and friendly.

Great buying experience. Nice and compentent staff. Everything from order to delivery went extremely smooth and fast. Last but not least: a great watch for a good price.

2 March 2023
Rated 5 out of 5 stars

THE PARAGON OF HOROLOGISTS

I have had my prized watch purchased from Watchfinder for almost two months now.
I decided to finally purchase an Omega Seamaster watch that I had considered for years and searched for. Once I found out about Watchfinder, and its work and services, I knew that I would order through them; and I was not disappointed at all. The manner of purchase and fulfillment was, from start to finish, entirely professional.
I am so pleased with my new watch. And I will recommend Watchfinder for all my friends and colleagues who share my passion for the aesthetics of horology. Watchfinder is a paragon of what all watch specialists should emulate.
I am entirely thankful for their great dedication and work.

16 September 2022
Rated 4 out of 5 stars

All in all ok, papers disappointing

All in all, I was satisfied with my purchase. The buying process wenn smooth and quick. The watch is in perfect condition.
I was really disappointed from the 'papers', which were to come with it. No original certificate! Only a simple certificate from Watchfinder, badly printed on cheap paper from a printer with low toner level- that looks really not trustworthy and definitly not adequat for an expensive watch from a luxury brand!

31 August 2022
Rated 4 out of 5 stars

Good conversation and super fast…

Good conversation and super fast delivery!
One star deduction because of the description of the watch. First: Some links were missing from the bracelet and it was at most lady size. I saw it on the pictures and I new what I will get. So it was ok for me. But I think this should be metioned in the description. Second: The watch is 9 (!) years older than it was desribed. And that is a no go!
Anyway it is a nice watch and so I will keep it.
I hope Watchfinder will do better in the future.

1 May 2022
Rated 5 out of 5 stars

Excellent service

Excellent service - watch required formal factory service which they did before purchase. While this added delay I was kept informed at every step and there was no additional cost to me

14 March 2022
Rated 4 out of 5 stars

Fast processing

I was very happy with the speed my Navitimer was sent from France to Munich. The viewing appointment was also confirmed very quickly.

25 January 2022

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