Watch Gang Reviews 3,990

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and style of the watches they receive, often exceeding their expectations. Many find the subscription service to be an excellent way to build a diverse watch collection, appreciating the excitement of discovering new pieces. The service is frequently described as efficient, with good packaging and a smooth overall experience, leading many to consider future purchases. However, some people mentioned dissatisfaction with the value for money, citing instances where watches received were found to be selling for significantly less than their stated value or the subscription cost. A few other people also felt that the variety was lacking, occasionally receiving repeat designs or watches that did not meet their expectations for uniqueness, especially at higher subscription tiers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, with many expressing satisfaction with the... See more

Subscription

Consumers generally express satisfaction with their subscriptions, with many finding the watches received to... See more

Value for money

Customers had ambiguous experiences with value for money, with many expressing disappointment, feeling that... See more

Price

People report ambiguous experiences with price, with some customers finding excellent selections and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was pleasantly surprised with both watches. The subscription watch had one flaw. That would be the silicone wristband. That quality and style of watch at least required leather. Besides that I was e... See more

Rated 5 out of 5 stars

Comparable to buying a mystery box, not knowing what watch you'll get until you open it and so far each watch has been a keeper. Only downside is still hoping to win on Tag Heuer Tuesday or Rolex Frid... See more

Rated 5 out of 5 stars

Watch Gang made selecting a Tier very simple. My 1st Watch came in the time frame that that was given by Watch Gang. Very excited about growing my collection of watches. The opportunity to win a Rolex... See more

Rated 5 out of 5 stars

Fun story! A few weeks ago, I was flying home from Tampa and noticed the person sitting next to me had an incredibly cool watch on his wrist. We casually discussed it during the flight. Upon returning... See more


Company details

  1. Watch shop
  2. Art & Antiques

Written by the company

Discover the thrill of finding your next favorite timepiece. On your schedule. With Watch Gang, you get access to a world of expertly curated watches from both emerging and established brands, delivered right to your door. Whether you're a seasoned collector or just beginning your watch journey, our subscription options let you explore new styles at your own pace, without the guesswork. But it’s not just about the watches. When you join Watch Gang, you become part of the largest and most passionate watch community in the world. Connect with fellow enthusiasts, share your collection, and discover what others are wearing, all while learning more about horology and craftsmanship. Members also enjoy exclusive access to deep discounts, limited-time offers, and surprise drops you won’t find anywhere else. Plus, every active subscriber is automatically entered into weekly watch giveaways, including the chance to win a Rolex, TAG Heuer, or Seiko. (Giveaways are subject to local laws and regulations.) Join Watch Gang today and experience the excitement of discovering new watches, engaging with a vibrant community, and unlocking access to perks and giveaways you won’t find anywhere else. Your next favorite watch is waiting.

Authenticity & Value Guarantee

Authentic watches worth more than you pay. Guaranteed!

All of our watches are certified to be 100% authentic, and every watch is worth more than the cost of its respective subscription plan–guaranteed!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My latest watch.

I love every watch I've received lately, but the last watch I got from the monthly drawing, well it just wasn't my type. It just isn't the type of watch i wear. But all the other watches are great.

18 September 2025
Rated 4 out of 5 stars

Best Surprise of the Month

Went with the Black Subscription and got the 40% off first month thru Facebook, have tried my luck at the wheel twice and all in all a pleasure to see WatchGang show up in the mail. Price for product seems fair if not in buyers favor and shipping times have been 5-7 business days. Only Negative I have so far is How much I dislike seeing Made in China on any product

3 September 2025
Rated 5 out of 5 stars

Amazing service! Watch gang is insane!

Insanely awesome service that watch game provides! Got my very first watch and it was watch over $800 €650! Best Customer Service on the planet and a great services I’ll be with you guys for a while thank you watch

14 September 2025
Rated 4 out of 5 stars

Its great, if you dont get something great wait till next month

great company, have about 15 watches from you. And some were perfect and some not so much but they make a great gift for the ones that dont suit me. I have come to realization what I want for perfect watch and I thank you for bringing into the watch world and won't leave my house with out one. Keep up the great work and keep sending me these beautiful watches. Thanks again and have a great day

9 September 2025
Rated 4 out of 5 stars

Good watches

Good watches, reasonable prices. Unfortunately, the prices have gone up the past couple of years, and the shipping (at least to Canada) has gotten more expensive too.

9 September 2025
Rated 3 out of 5 stars

Cannot change your original type of watches to receive.

I would just like to be able to change the type of watches that I would receive in the future without having to spin the wheel.

9 September 2025
Watch Gang logo

Reply from Watch Gang

Hi there! We appreciate your feedback. Our subscription is designed as a mystery experience, which means the specific style preferences can’t be adjusted.

We’re always listening to our members, and feedback like yours helps us explore ways to improve the experience. Reach out if you ever have questions about the subscription or don't like an item. Our support team is happy to help.

Rated 1 out of 5 stars

Please no more TEMU $50 watches

I received my first watch today lol for some reason I was expecting something a little better than a watch off TEMU but I'll give it another month or two please no more TEMU watches 😂😂

8 September 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Thanks for sharing your feedback, and we hear you! We don’t source watches from TEMU. Every piece we send comes from established brands through authorized channels. That said, styles and values can vary from month to month, which is part of the mystery subscription experience.

We appreciate you giving it another shot, and we’re confident you’ll see the variety and value we aim to deliver as you continue. If you ever have concerns, our support team is here to help and can make it right for you should you ever not like a watch.

Rated 5 out of 5 stars

From choosing the watches to winning a…

From choosing the watches to winning a grail . Would be the best experience but overall 9 out 10. Some of the cheaper watches understandably dont last that long. But the higher tier watches are durable heavy and official. Thanks for the experience that I continue to purchase.

8 September 2025
Rated 4 out of 5 stars

Reasonably pleased so fat

So far I have been reasonably pleased.
I do like to spin but have been disappointed with the amount of marginal quality watches I seem to get on the tier one
The customer service was great. I had a return to sender that they resent back to me
Many of the deliveries require a signature which is a problem if you work.

28 August 2025

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