Watch Gang Reviews 3,986

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and style of the watches they receive, often exceeding their expectations. Many find the subscription service to be an excellent way to build a diverse watch collection, appreciating the excitement of discovering new pieces. The service is frequently described as efficient, with good packaging and a smooth overall experience, leading many to consider future purchases. However, some people mentioned dissatisfaction with the value for money, citing instances where watches received were found to be selling for significantly less than their stated value or the subscription cost. A few other people also felt that the variety was lacking, occasionally receiving repeat designs or watches that did not meet their expectations for uniqueness, especially at higher subscription tiers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, with many expressing satisfaction with the... See more

Subscription

Consumers generally express satisfaction with their subscriptions, with many finding the watches received to... See more

Value for money

Customers had ambiguous experiences with value for money, with many expressing disappointment, feeling that... See more

Price

People report ambiguous experiences with price, with some customers finding excellent selections and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was pleasantly surprised with both watches. The subscription watch had one flaw. That would be the silicone wristband. That quality and style of watch at least required leather. Besides that I was e... See more

Rated 5 out of 5 stars

Comparable to buying a mystery box, not knowing what watch you'll get until you open it and so far each watch has been a keeper. Only downside is still hoping to win on Tag Heuer Tuesday or Rolex Frid... See more

Rated 5 out of 5 stars

Watch Gang made selecting a Tier very simple. My 1st Watch came in the time frame that that was given by Watch Gang. Very excited about growing my collection of watches. The opportunity to win a Rolex... See more

Rated 5 out of 5 stars

Fun story! A few weeks ago, I was flying home from Tampa and noticed the person sitting next to me had an incredibly cool watch on his wrist. We casually discussed it during the flight. Upon returning... See more


Company details

  1. Watch shop
  2. Art & Antiques

Written by the company

Discover the thrill of finding your next favorite timepiece. On your schedule. With Watch Gang, you get access to a world of expertly curated watches from both emerging and established brands, delivered right to your door. Whether you're a seasoned collector or just beginning your watch journey, our subscription options let you explore new styles at your own pace, without the guesswork. But it’s not just about the watches. When you join Watch Gang, you become part of the largest and most passionate watch community in the world. Connect with fellow enthusiasts, share your collection, and discover what others are wearing, all while learning more about horology and craftsmanship. Members also enjoy exclusive access to deep discounts, limited-time offers, and surprise drops you won’t find anywhere else. Plus, every active subscriber is automatically entered into weekly watch giveaways, including the chance to win a Rolex, TAG Heuer, or Seiko. (Giveaways are subject to local laws and regulations.) Join Watch Gang today and experience the excitement of discovering new watches, engaging with a vibrant community, and unlocking access to perks and giveaways you won’t find anywhere else. Your next favorite watch is waiting.

Authenticity & Value Guarantee

Authentic watches worth more than you pay. Guaranteed!

All of our watches are certified to be 100% authentic, and every watch is worth more than the cost of its respective subscription plan–guaranteed!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality Experience

Coustmer service was second to none 🤩. The product was better than expected. Overall a wonderful experience. Thank you watch gang and Grace from HR you are awesome !!

29 March 2026
Rated 5 out of 5 stars

I just joined this service

I just joined this service, and just received my first watch, I am happy with the watch I received and looking forward to next quarter. This is a pretty interesting service and I think you need to like surprises. Quality of the watch was good, it's not a watch id typically buy for myself, but I do like it.

27 March 2026
Rated 1 out of 5 stars

Purchased from Canada and it was never…

Purchased from Canada and it was never stated I was paying in USD.

It also sent me a watch that was half the value that I spent on. Complete waste of money. Sent 2 emails, no response. Rubbish company

23 February 2026
Unprompted review
Watch Gang logo

Reply from Watch Gang

We’re really sorry to hear about your experience and appreciate you bringing this to our attention.

We take feedback like this seriously, but we’ve unfortunately been unable to locate any emails or order details matching your review. We also reached out via Trustpilot to gather more information so we could investigate and resolve this for you, but we haven’t received a response yet.

We’d genuinely like to make this right. Please contact us directly at hello@watchgang.com your order number and details, and we’ll look into this as a priority.

Rated 5 out of 5 stars

Love the wheel

Love the wheel. Have spun at different levels and the watches have been a great addition to my collection

20 March 2026
Rated 4 out of 5 stars

I do like the options

I do like the options. I do question the value of membership sometimes. Some of the watches may have a high MSRP but in reality sales for much less. For example, just spun and won a Schturling Aviator and then saw it selling at sever places for around $80.

24 March 2026
Rated 5 out of 5 stars

Worth the Price.

My wife purchased the Black membership for me. I have only gotten one watch so far but I was presently surprised at the watch I received, definitely worth more than the subscription. The pre-owned watch I purchased from the wheel was also worth the price of the wheel. If you want a nice watch that is worth the price of the membership then this is the subscription for you. Shipping was quick as well.

21 March 2026
Rated 5 out of 5 stars

Best Subscription Service on Earth!

It is the best lifestyle product subscription service hands down. The quality, flexibility and value are hard to believe. I've tried quite a few subscription services and none of them touch Watch Gang. Started with quarterly and already moved my order date up. Just spun the wheel and got a killer watch.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Loving It!

I really like the variety of the watches as well as the quality. I look forward to my delivery each month! Would highly recommend!

17 March 2026

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