Watch Gang Reviews 3,990

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and style of the watches they receive, often exceeding their expectations. Many find the subscription service to be an excellent way to build a diverse watch collection, appreciating the excitement of discovering new pieces. The service is frequently described as efficient, with good packaging and a smooth overall experience, leading many to consider future purchases. However, some people mentioned dissatisfaction with the value for money, citing instances where watches received were found to be selling for significantly less than their stated value or the subscription cost. A few other people also felt that the variety was lacking, occasionally receiving repeat designs or watches that did not meet their expectations for uniqueness, especially at higher subscription tiers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, with many expressing satisfaction with the... See more

Subscription

Consumers generally express satisfaction with their subscriptions, with many finding the watches received to... See more

Value for money

Customers had ambiguous experiences with value for money, with many expressing disappointment, feeling that... See more

Price

People report ambiguous experiences with price, with some customers finding excellent selections and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was pleasantly surprised with both watches. The subscription watch had one flaw. That would be the silicone wristband. That quality and style of watch at least required leather. Besides that I was e... See more

Rated 5 out of 5 stars

Comparable to buying a mystery box, not knowing what watch you'll get until you open it and so far each watch has been a keeper. Only downside is still hoping to win on Tag Heuer Tuesday or Rolex Frid... See more

Rated 5 out of 5 stars

Watch Gang made selecting a Tier very simple. My 1st Watch came in the time frame that that was given by Watch Gang. Very excited about growing my collection of watches. The opportunity to win a Rolex... See more

Rated 5 out of 5 stars

Fun story! A few weeks ago, I was flying home from Tampa and noticed the person sitting next to me had an incredibly cool watch on his wrist. We casually discussed it during the flight. Upon returning... See more


Company details

  1. Watch shop
  2. Art & Antiques

Written by the company

Discover the thrill of finding your next favorite timepiece. On your schedule. With Watch Gang, you get access to a world of expertly curated watches from both emerging and established brands, delivered right to your door. Whether you're a seasoned collector or just beginning your watch journey, our subscription options let you explore new styles at your own pace, without the guesswork. But it’s not just about the watches. When you join Watch Gang, you become part of the largest and most passionate watch community in the world. Connect with fellow enthusiasts, share your collection, and discover what others are wearing, all while learning more about horology and craftsmanship. Members also enjoy exclusive access to deep discounts, limited-time offers, and surprise drops you won’t find anywhere else. Plus, every active subscriber is automatically entered into weekly watch giveaways, including the chance to win a Rolex, TAG Heuer, or Seiko. (Giveaways are subject to local laws and regulations.) Join Watch Gang today and experience the excitement of discovering new watches, engaging with a vibrant community, and unlocking access to perks and giveaways you won’t find anywhere else. Your next favorite watch is waiting.

Authenticity & Value Guarantee

Authentic watches worth more than you pay. Guaranteed!

All of our watches are certified to be 100% authentic, and every watch is worth more than the cost of its respective subscription plan–guaranteed!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

8/10

The subscription watch came quick but the wheel watches are very slow to ship, if watchgang could fix that problem people would probably be more inclined to spin the wheel.

9 December 2025
Rated 5 out of 5 stars

Great company

Great company, good selection of watches, I enjoy the anticipation and the mystery, the support staff Raymond and Agnes are fantastic, happy to answer any questions promptly. Highly recommended

3 December 2025
Rated 4 out of 5 stars

Tried the wheel spin for the first time…

Tried the wheel spin for the first time when they had the birthday wheel. Since all was a mystery with different gifts on I did not know what to expect. Was really excited when my first spin landed on the gold gift! (Grail).
Got the watch after a few weeks. Was delayed a few days in import taxes. Received a Breitling Avenger 42. Very nice watch. Had some issue registration on breitling web site for the warranty. Been in contact with Watchgang to sort this out. They have responded quick to my mails.

9 November 2025
Rated 4 out of 5 stars

Impressed with first watch.

The turn around until I received my watch was the fastest out of all my subscriptions. The packaging was very good. And I only had one minor complaint with the watch. The band wasn't long enough.

19 November 2025
Rated 1 out of 5 stars

Poor experience

Poor experience. Canceled order and they refused cancelation. Cheap products you can buy cheaper elsewhere.

17 November 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Hi Billy,

We’re sorry to hear about your experience.

Please know that we already have tickets open and are actively working to get your issue resolved. Regarding pricing, we strive to offer quality products and service. If cheaper alternatives exist elsewhere, that’s certainly your choice, but our cancel and return policies are in place to ensure fairness and consistency for all Watch Gang members.

Thank you for your patience as we work to take care of you.

Rated 1 out of 5 stars

I ordered a wheel spin for $175 just…

I ordered a wheel spin for $175 just recieve a worth no even worth $100 with damages. When went to watch gang to ask about it they avoided me. So much for a watch worth more than what you spent.

4 November 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Hi there,
Thanks for sharing your feedback. We’re sorry to hear you’re unhappy with the item you received. However, we couldn’t find any record of you reaching out to our support team regarding this issue.

We take concerns about product value and condition very seriously and are always happy to help resolve any problems. If you believe the item you received was not as described, please contact our support team so we can investigate and make this right.

We’re committed to providing a positive experience, and we hope you’ll give us the opportunity to assist you directly.

Rated 5 out of 5 stars

I Won an Omega!

I spun the mystery wheel and got an Omega what could possibly be better than that?! I do miss the old days when 000 was part of Watch Gang and now I don't see them represented on the wheel very often. But I love the specialty wheels and that's usually what I do. I used to have a WG subscription but I seriously got way too many watches and had to cut back so now I just spin the wheel!

4 November 2025
Rated 4 out of 5 stars

A truthful pov

I find the diversity of the time pieces enjoyable,and watch gang so far seems time and price worthy, unfortunately there is a discord delivery when it comes to the monthly watch and the mystery spin watch

4 November 2025
Rated 5 out of 5 stars

First watch received

I have received one watch so far and it is a very nice quality watch. I also love the style that was sent out. Well worth the money spent.

24 October 2025
Rated 3 out of 5 stars

Great watches just dont get hopes up for more than level 1 on the wheel.

Every watch i have received has been beautiful and I really like them. Just would like to have better odds at more than level 1

24 October 2025
Watch Gang logo

Reply from Watch Gang

Thanks so much for your review and for being part of the Watch Gang community! We’re really glad to hear you’ve been enjoying your watches. We appreciate the feedback about the Wheel, we’ll definitely share your thoughts with our team as we keep working to make the experience even better.

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