Watchkings Reviews 

26
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I sent my Seiko Kinetic to Watchkings, via ebay, for a repair in December 2024. It stopped working in May 2025 and when I enquired I was told that I had not complied with the terms of the warranty. I... See more

Rated 1 out of 5 stars

I first sent my Seiko Kinetic to Watchkings in early 2021 via Ebay, for a capacitor replacement. This was dealt with promptly, and received a positive review. However after a year the watch failed aga... See more

Rated 5 out of 5 stars

Professional service on my Breitling Automatic has just been completed and it has never run so well - keeping excellent time now and functions so much more smoothly and quieter. Great value service an... See more

Rated 4 out of 5 stars

Further to my review written in September - I have now received my watch back from Watchkings - after some delay. Jody apologised for the delay and said that he had been suffering from ill health a... See more

Company details

  1. Watch shop
  2. Clock watch maker
  3. Jewellery shop
  4. Watch Manufacturer

Information provided by various external sources

We are a small independently run watch repairer based in Devon. We specialise in everything from Vintage to Modern, Quartz, Kinetics, Automatics and everything in between. We regularly repair & maintain most of the major Swiss brands from Audemars Pigu...


Contact info

2.4

Poor

TrustScore 2.5 out of 5

26 reviews

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No history of asking for reviews

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2.4

All reviews

(26)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Value Breitling Service

Professional service on my Breitling Automatic has just been completed and it has never run so well - keeping excellent time now and functions so much more smoothly and quieter. Great value service and well worth the 4-5 week wait.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Seiko service

I had my Seiko skx781 orange monster serviced & also had the crystal upgraded with a sapphire.
I purchased the service via eBay & I’m very happy with the service.
Thanks again Jody

6 February 2019
Unprompted review
Rated 1 out of 5 stars

unacceptable service.

Sent a Seiko chronograph to Watchkings for service. It was returned and it kept stopping. Even worse, the winding crown came off in my hand. Watchkings agreed to remedy the situation if I returned the watch and they said they would refund my postage.
After chasing Watchkings the watch was finally returned. The winding crown had been replaced with one of the wrong type for the watch concerned. This mean that the inner bezel could not be easily adjusted. Complained again to Watchkings. Received abuse and was told I had been reported to the Police for fraud! Long drawn out process then followed to get my money back via the credit card co. DO NOT USE THIS BUSINESS.

8 January 2019
Unprompted review
Rated 2 out of 5 stars

Following their advert on ebay for…

Following their advert on ebay for watch servicing I posted my Seiko automatic watch to them for a new glass and a service for £80.
It was duly returned with the glass replaced , but the watch would stop after only a few hours despite a good winding.
It was returned to them twice and still the problem persisted. Watchkings maintained there was no issue and cited how they had tested it thoroughly.
I decided to get a 2nd opinion and found another repairer who telephoned me to discuss the issues and sent me photos of the movement. In short the movement was dirty and had not been disassembled for cleaning at all.
The watch now works perfectly following the service by the 2nd opinion.
DO NOT TRUST WATCHKINGS !

7 October 2018
Unprompted review

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