WatchRepair.net Reviews 288

At first, I was very hesitant to send my watch to an unknown location. I worried that I may not see it again. However, the service was wonderful, the communication was excellent and timely, and my watch came back in beautiful condition. I would recommend this service to anyone who values their watch and has received subpar service in the past from local repair shops.

Excellent customer service-great communication. They took very good care of getting my watch repaired.

Big thanks to Elena for explaining the process, thanks to Jeff for keeping me informed, and to Mark for helping me track the package the day of delivery. I spoke to him and 5 minutes later my watch was there. My watch looked like it was brand new when I opened the package. I would highly recommend watchrepair.net.

Excellent service for my antique Rolex. Fast, secure, and dependable shipping.

Turn around was what I expected and the watch came back looking like new. Very good communication, no surprises,
Will recommend to friend’s and family.

I sent my Rolex President to Jeff a few years ago. I was very pleased with the quality of work and excellent communications with Jeff. I just sent my wife’s Rolex Ladies President. It came back in new condition and Jeff again did excellent work. I wholeheartedly recommend Jeff should you require any service work on your Rolex. A+++!

I was panicking when I noticed my beloved Tag Heuer watch had moisture inside the crystal. Franticly trying to find a trustworthy repair shop here in the Las Vegas area, I came across the outstanding reviews for WatchRepair.net. The whole process from estimate to final delivery was a breeze. The watch was back on my wrist in a couple of weeks and I couldn't be happier. Thank you!

The whole process for servicing of my Omega Seamaster 2254.50 was done very professionally. Jeff personally explained everything that needed to be done to bring the watch back to factory new standards. I had not had this watch serviced correctly in the 20 years that I’ve owned it. Now, it is running as it should be running and basically looks brand new. I highly recommend Jeff’s watch service.

This is the 5th watch I've send in for overhaul/service. 3rd Rolex. The 4 prior went well. This one a Rolex Date Oyster Perpetual went horrible. From the beginning their treatment of me was like a red headed step child. Jeff talked down to me during every conversation and now does not have the temperament to be a Rolex repair service. Jeff had more reasons why something could not be done. Instead of having one point of contact I was dealing with 3 people all who did not know what the others were doing. Sorry to say, this will be the last watch I'll ever send to them. EVER! My vintage watch which was 100 percent water resistant is now not water resistant. Totally unsatisfactory!! I'll bet a dime to a doughnut Rolex would have made this Water Resistant as designed and known for! Lastly, finally he Jeff sent my watch back 2 Day service which turned out to be a week until I received! Common man the money I paid to have this watch service/overhauled and he Jeff could not spend another buck two ninety eight to send it OVERNIGHT was insulting to say the least. I'll only send my watches to ROLEX where they are not a bunch of HAS BEEN Old folks who shouldn't be working on any Swiss watches much less Rolex.

*** In reply or response to your message, Before I bought this Rolex Oyster Perpetual Date watch, I had them show me the numbers from the case to verify the serial number and model and more importantly ***** I had them do a pressure check on this watch before I bought it. It was without question water resistant and have since went swimming and snokling. So the obvious question is how did it become not water resistant? Was it pressure tested? Or are you and your company being extremely conservative on water resistance?'m not bragging, however I've owned too many to count of Rolex and other fine Swiss watches before I even tried your service. What can be done? I don't buy any watches that are NOT WATER RESISTANT. SO IM AT A LOSS. WHAT DO YOU RECOMMEND?

I would be remiss if I didn't write this, first they do an impeccable job on detailing Rolex watches. Best in the business. Their mode of operandi on sending out a package both outgoing and incoming are all ready to go with everything included. Very respectable way of doing business. All of the watches they have worked on Rolex and other fine swiss watches have been done with due dillegence, beyond reproach! I'm just anal about water resistant. Only becase at 65 I can forget about taking a watch off before introducing a watch to any water and moisture. There are times that I'm in water or in the shower without thinking and now I have to be extremely careful. I like this review because to shows to what degree their work ethic is Jeff I will call next week and you and your loved one also have a beautiful, blessed and healthy Independent Day.
Respectfully Russ

The service was everything that I hoped for. The communication was excellent. I was kept apprised of the status of the repair and so far I am completely satisfied with their service.

great communication, repair done sooner than promised,

Watchrepair.net did exactly what they said was next. No sudden up charges and stayed in contact along the whole process. All my concerns were answered quickly.
Will continue to use them in the future.

H Segal

Jeff did a great job repairing my submariner, for much less than Rolex wanteed to charge. The highly secure shipping that he uses is reassuring and the turnaround time was just a few weeks. I will definitely use Watchrepair.net again.

Initially I tried another company and their price to fix two Rolex's was beyond ridiculous
When I called WatchRepair.net immediately I knew professionals were at hand.
The watches were fixed perfectly and additional items done at no cost,

Second Watch refurbished to like new condition. I have found my Watch repair specialist for all my time pieces. Thank you WatchRepair.net team.

Very professional company. Excellent communication with Jeff. My Omega was returned like new condition on time. We recommend WatchRepair.

Excellent service and communication. I was nervous about mailing my Rolex. But with the GPS tracker and overnight service I’m no longer concerned.
I highly recommend and will definitely use their service again.
Thank you!!

It was very fortunate that I found WatchRepair.net. The quality of the repair of my Rolex was exceptional as was the customer service. I highly recommend them as professional and dedicated to their craft.

Exceptional service on my Omega Seamaster 300 Chronograph. It was pretty beat up when I sent it out for service but Jeff and his team did great work and it looks amazing and is working flawlessly. Highly recommend Watch.Repair.net for service and repairs.

Ecstatically happy. Runs perfectly, looks better than new. The process of shipping is well thought out and feels secure. In communication with Jeff throughout the entire process. I will use them again.