I had a ring resized - Very happy!
I had a ring resized in the Shepherd's Bush Westfield Watch Surgery. Dimitri did a superb job and quickly, all the staff are lovely. I could not be happier.
30 May 2026
Unprompted review
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4.4
Excellent
11 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Went to watch surgery in westfield very…
Went to watch surgery in westfield very helpful quick service verry happy customer many thanks
8 April 2026
Unprompted review
Recently used their postal repair…
Recently used their postal repair service from the north of Scotland.
Oz kept me posted the whole time he had my watch before returning it repaired & cleaned.
Service was 1st class from initial contact to receiving the piece back.
Would certainly recommend.
18 March 2026
Unprompted review
I take my watches there all the time…
I take my watches there all the time there service is outstanding arsif does most of my work he’s a fantastic watch technician great service great prices 👍
6 September 2025
Unprompted review
Mont Blanc watch
I took my Mont Blanc watch with broken strap to Watch Surgery and within minutes Halit had found a suitable replacement strap, cleaned the watch , set the time and date .
These guys go over and above to provide a great service at a reasonable price.
Many thanks
1 August 2025
Unprompted review
Outstanding customer service
Outstanding customer service. I have had two watches fixed there in the past three months. Skilled workmanship and decent prices. Big shout out to Asif fixing the crown back on my vintage Omega. Thank you.
18 April 2025
Unprompted review
We had a lovely experience at Watch…
We had a lovely experience at Watch Surgery Westfild. The service was extremely quick and the quality was absolutely incredible. I highly recommend Watch Surgery as the service is stunning and so are the employees. Big shout out to Afifi who was super sweet and quick. We will definitely be coming back here. Thank you!
29 March 2025
Unprompted review
Oz and his team are the best ,they have…
Oz and his team are the best ,they have seviced and handled my watch with extreme care,brilliant job Thankyou 5⭐️⭐️⭐️⭐️⭐️
22 February 2025
Unprompted review
Sachin was a gem!
26 September 2024
Unprompted review
I must admit AHMAD the watch repairer…
I must admit AHMAD the watch repairer at your Bond Street Westone branch is an absolute magician. After two years of which no one was able to replace an oversized Swarovski new strap I inadvertently ordered, Ahmad found a way out. Incredibly professional. I’m enjoying my beautiful Swarovski watch yet again. Thank you AHMAD. 🙏🙏🙏
13 February 2024
Unprompted review
I would
I would, if I could give 0 star.
I Strongly DO NOT advise you to use this company, particularly if you have an expensive watch. Their staff broke a rare Waltham hillside mass pocket watch 1859 and he denied to my face. He did something you cannot believe a watch maker would do. Unprofessional
Westfield Shopping Centre
Shepherd's Bush 31st January 24
31 January 2024
Unprompted review
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