Great price and it came quick enough. But I only received an email saying it was being processed. After a few days I called the customer service line and left a message that was never answered. Not a... See more
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See what reviewers are saying
I just happened to find Water+Oak during the Christmas season when looking for a very specific set of gloves online. I was very impressed by the variety and quality as well as reasonable prices. Plu... See more
I loved my jacket but unfortunately it came way later than expected! I didn’t have the jacket in time for a trip I needed it for & wasn’t even able to track the package. When I spoke with staff they w... See more
Company replied
Actually, nowadays people are fond of various active sports and that's why they need a special equipment. Besides equipment, if we speak about hiking, they need proper clothes, of course, which will b... See more
Company details
Written by the company
Water+Oak Outdoor believes everyone should experience life in the great outdoors. We are the trusted resource in products and services to enhance those adventures. #BEOUTDOORS
Water+Oak Outdoor Co
Written by the company
- Water+Oak Outdoor Co. is a specialty retailer supplying Lexington and the surrounding area with quality outdoor apparel, footwear and equipment. We are committed to bringing a superior active and outdoor selection to provide our customers with the finest assortment from premium brands both domestic and worldwide.
60 Day Customer Satisfaction
Free Shipping on orders over $49.99
Water+Oak offers a 60 Day Satisfaction Guarantee—we want you to be happy. If your purchased product falls short of expectations return it back to us!
Contact info
729 1st Ave North, 35203, Birmingham, United States
- 18444519860
- customerservice@wooutdoor.com
- waterandoakoutdoor.com
It took more then 2 weeks for me to…
It took more then 2 weeks for me to receive my item. it arrived after my trip.
25 March 2024
Great service and communication
Prompt, efficient service and quick delivery. Love the t-shirts too!
23 February 2024
Great price and it came quick enough.
Great price and it came quick enough. But I only received an email saying it was being processed. After a few days I called the customer service line and left a message that was never answered. Not a big deal but I seriously wondered if i got scammed in a pop up scam site or something. Then my package came, and all is well. Customers these days are used to emails saying "it's on the way" or tracking information. Interactive... Happy and defiantly happy to shop there again now that I know what may happen.
9 February 2024
Great product, great price
I was happy to find a great pair of mittens here at a great price. Shipping was fast.
12 February 2024
Got my shipment very quickly!!
20 December 2023
Good customer service.
16 August 2023
I wanted to exchange the hiking poles I…
I wanted to exchange the hiking poles I received. They were very helpful. It was not a problem.
11 August 2023
Nice North Face horizon hats
North Face hats were packaged with care and received in a timely manner. Thank you!
4 August 2023
Product was good but took forever to…
Product was good but took forever to get there.
For the record it wasn’t the USPS that was the delay in shipping. It was this company that delayed the shipping.
Nice try blaming the post office.
31 July 2023
Reply from Water+Oak Outdoor Company
We appreciate your feedback and apologize for the slight delay with USPS. The package was shipped out in a timely manner, but according to the tracking information, this package cycled through numerous USPS facilities, which is why it may have arrived later than expected. Situations like this are out of our control, but we will do everything we can to help. Please reach out if you have any other questions or concerns.
Reply from Water+Oak Outdoor Company
We appreciate your feedback and apologize for any confusion this may have caused. After further investigation, it seems the correct item was shipped to the respective shipping address on your order, however, we think our website may have displayed the item differently than what was expected when viewing your cart during the checkout process. We apologize for any inconvenience or confusion this may have caused. Please don't hesitate to reach out if you have any further questions or concerns.
the flannel that my sister bought me is…
the flannel that my sister bought me is very good, I highly recommend this place!
21 July 2023
Unprompted review
Great Customer Service
Great deal on the item I purchased, fast shipping and good customer service.
4 March 2023
Simple. Happy.
Simple. Shipping and delivery was typical - considering I live in Chicago, IL, and the item shipped from SanFran, CA.
27 January 2023
Bought a nice Filson flannel and within…
Bought a nice Filson flannel and within a few minutes received noticed that my order was preparing to ship. Super fast, great experience!
15 February 2023
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