Water Babies Reviews 

2,099
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how friendly, supportive, and patient the instructors are, helping little ones build wonderful water confidence and crucial safety skills from an early age. Families really love that the swimming sessions are fun, engaging, and well-structured, offering a fantastic bonding opportunity for parents and babies every single week. Some people were dissatisfied with the facilities, noting that there were not enough changing rooms available or suitable spaces to handle toddlers comfortably. Reviewers mentioned having to rush or facing challenges when trying to change their growing children after lessons.

What people talk about most

Staff

Consumers find staff to be positive, highlighting instructors who are incredibly patient, welcoming, and... See more

User experience

People report positive experiences with user experience, highlighting how instructors build water confidence... See more

Service

Users describe positive interactions with service, highlighting wonderful bonding experiences and essential... See more

Product

Customers report overwhelmingly positive experiences with the classes, noting that they are well-structured... See more

Facilities

Clients share ambiguous opinions on facilities. Reviewers frequently praise the clean environments, warm pool... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arlo has been having lessons with Denise from Water Babies for just over 12 months. Denise is very knowledgeable about water safety and equipping children with the knowledge to be as safe as possibl... See more

Company replied

Rated 5 out of 5 stars

Started swimming with my little boy at 6 weeks and he’s now 6 months old. We absolutely love water babies. The lessons are fun and engaging for parents and babies. What I love most about the lessons i... See more

Company replied

Rated 5 out of 5 stars

We have absolutely loved bringing our 10-month-old to water babies Bolton! The classes are well-structured, combining fun nursery rhymes with essential water safety skills. Our instructor,Luci, is inc... See more

Company replied

Rated 5 out of 5 stars

We absolutely love Water Babies! Our daughter has really enjoyed her swimming lessons and it’s been amazing watching her confidence and skills grow each week. The lessons are fun, encouraging and ma... See more

Company replied


Company details

  1. #14 of 20 best companies in Class
  2. #2 of 3 best companies in Swimming Club

About Water Babies

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, United Kingdom

  • waterbabies.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,099)

954 reviews in the last 12 months

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Rated 5 out of 5 stars

My son loves his swimming lessons and…

My son loves his swimming lessons and his teacher Leanne ;)

11 July 2026
Unprompted review
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Reply from Water Babies

We are so pleased to hear that your son is enjoying his swimming lessons and that he loves his teacher! It's wonderful to know he's having such a positive experience.

Water Babies

Rated 5 out of 5 stars

Fantastic company have helped my 1 year…

Fantastic company have helped my 1 year old massively increase her confidence in water, it’s now one of her favourite activities in the week! Have completed most of our classes with Lizzie so far who was amazing and very recently moved to a new class which is abit bigger but still fun to attend :)

16 August 2026
Unprompted review
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Reply from Water Babies

Thank you for your fantastic 5-star review! We are so happy to hear how much your little one's confidence in the water has grown and that our classes are a highlight of her week. It's wonderful to know that our instructors have made such a positive impact. We're delighted you're enjoying the new class too!

Water Babies

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We absolutely love the swimming lessons for our 2-year-old son! He has gained so much confidence in the water and really enjoys every session. The instructor is brilliant—so friendly, patient, and great with the little ones. It’s lovely to see his progress each week, and he always looks forward to his swimming lesson. We would highly recommend these lessons to anyone with young children! 🏊‍♂️💙😊

26 July 2026
Unprompted review
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Reply from Water Babies

We are absolutely thrilled to hear that your son is enjoying his swimming lessons so much and has gained confidence in the water! It's wonderful to know that our instructor is making such a positive impact. We love seeing the progress of our little swimmers each week.

Water Babies

Rated 5 out of 5 stars

My daughter started from 5 weeks old…

My daughter started from 5 weeks old and we’ve never looked back! Shes always been super confident in the water and it’s all down to the amazing staff and the patience and charisma that they bring to each lesson. My youngest isn’t the biggest fan of water but she’s come so far with these classes. 1000000% recommend Water Babies, the best one by far ☺️

20 August 2026
Unprompted review
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Reply from Water Babies

Thank you so much for your wonderful review! We are absolutely thrilled to hear that both of your daughters have had such positive experiences with us. It's fantastic to know that our team's patience and charisma have made such a difference, especially for your youngest. We truly appreciate your recommendation!

Water Babies

Rated 5 out of 5 stars

Outstanding

Harper absolutely loves swimming at Sandpearl, she always has such a good experience. Leanne is such a good teacher ,Harper's progress has been outstanding . Would highly recommend water babies .

20 August 2026
Unprompted review
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Reply from Water Babies

It's wonderful to hear that Harper is having such a positive experience and making such great progress in her swimming journey. We're so pleased to know she enjoying her time in the water!

Water Babies

Rated 5 out of 5 stars

Building strong, confident swimmers!

We've been with water babies for two years,starting the sessions at. Around 5 months old. The progression has been great, we've had a few slips whilst bouncing around in the bath but straight away the water safety skills from the sessions get used.

We have Lizzie, who honestly is the nicest person, and she even went out of her way to learn some BSL/Makaton to incorporate into the sessions. She remembers all the children's names and is so warm and friendly, the children really love the lessons. I can't recommend water babies enough; not only are they taught to swim, but they build the confidence that children need to enjoy water safely!!

20 August 2026
Unprompted review
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Reply from Water Babies

We are absolutely delighted to hear about your positive experience and the wonderful progress your little one has made in our sessions! It's fantastic to know that the water safety skills are being put to good use. We are so proud of our dedicated team members who go above and beyond to create a warm and friendly environment for all the children. It's truly rewarding to hear that the lessons are not only teaching them to swim but also building their confidence in the water. Thank you for your kind words and for recommending us so highly!

Water Babies

Rated 5 out of 5 stars

Leanne

The instructor, Leanne, was so friendly and welcoming and really put me at ease about any concerns I had. My 6 month old really likes her, as she is so lovely and playful with the babies. My baby is learning new skills and has gone from being so unsure to confidently going underwater and playing in the pool with her dad. It’s so lovely to see her grow. It’s great.

15 August 2026
Unprompted review
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Reply from Water Babies

Thank you for your wonderful feedback! We are so happy to hear that your little one is enjoying their lessons and gaining confidence in the water. It's truly rewarding to see babies grow and develop new skills.

Water Babies

Rated 5 out of 5 stars

We’ve been going for a year now since…

We’ve been going for a year now since my son was 4months old and we absolutely love it,
We did have the lovely Lizzie then due to unfortunate circumstance we had to move classes and we’re now with Victoria and she is amazing so far , they’re so caring and attentive to my son and his progress. I’d definitely recommend water babies 10/10 💗💗

20 August 2026
Unprompted review
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Reply from Water Babies

Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear how much you and your son love our classes. It's fantastic to know that our teachers are so caring and attentive, and that you've seen such great progress. We truly appreciate your recommendation!

Water Babies

Rated 5 out of 5 stars

Fantastic swimming lessons for baby and toddlers

Great company to start your baby swimming with! I'm not water confident but with water babies I feel confident with their support on our swimming journey. I started my son at 4 month old and now at 13 months he absolutely loves our Thursday sessions. During our sessions they only progress as fast as baby would like. there is no pushing if baby doesn't feel confident then they take a step back and do what makes baby feel confident. I would definately 100% recommend water babies to anybody with a young baby that's would like to start their swimming journey!

20 August 2026
Unprompted review
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Reply from Water Babies

Thank you for your wonderful review! We are so happy to hear that you feel confident and supported on your swimming journey with us, especially as you weren't water confident to begin with. It's fantastic that your son loves his sessions and that you appreciate our approach to letting babies progress at their own pace.

Water Babies

Rated 5 out of 5 stars

We’ve only had one lesson however…

We’ve only had one lesson however Leanne is so open and welcoming and really makes you feel comfortable in the water with your little one. Any nerves there was were illuminated within that first session and I look forward to every lesson with our boy moving forward.

15 August 2026
Unprompted review
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Reply from Water Babies

Thank you for your wonderful review! We're so happy to hear that you felt comfortable and that any initial nerves were quickly put at ease. We look forward to seeing you and your little one progress in every lesson!

Water Babies

Rated 5 out of 5 stars

I have been swimming with my daughter…

I have been swimming with my daughter Olive since she was 12 weeks old and she is now nearly 2. She loves the water and loves her lessons and our friends were amazed when we went on a family holiday how confident she was in the water and how she was able to get herself out. We are expecting a second child and we will be taking our new baby too!

20 August 2026
Unprompted review
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Reply from Water Babies

It's wonderful to hear how much Olive enjoys her swimming lessons and how confident she is in the water! We're thrilled that her skills were so evident on your family holiday. We look forward to welcoming your new baby to our classes too!

Water Babies

Rated 5 out of 5 stars

I honestly couldn't recommend Water…

I honestly couldn't recommend Water Babies enough! My son Lorenzo has been attending since he was 4 months old and the confidence he has in the water is fantastic! It has also really helped me to bond with other mums and enjoy these lessons with him. We go to the Loyne school in Lancaster and Jackie is our instructor and honestly, she is an amazing person inside and out! She is so happy and approachable, my son loves her and she teaches the lessons in such a fun way that doesn't seem too complicated or full on. What I also love about Jackie is that even when there are lessons where my son is not in a good mood, she let's him do things his way so he can still enjoy it. Being able to take my son to a place where he can learn to swim confidently while having fun and forming friendships is the greatest thing ever. And Water Babies make this possible and I'm so grateful for their kindness and compassion to their jobs. To them it's not just a job, it's a part of who they are. Love them!!

20 August 2026
Unprompted review
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Reply from Water Babies

We are so incredibly happy to hear about Lorenzo's wonderful journey with us and the confidence he has gained in the water! It truly warms our hearts to know that our lessons have also helped you connect with other parents. We are especially delighted to hear your kind words about our instructor; we are very proud of our dedicated team. Providing a fun and supportive environment where children can learn and thrive is what we aim for, and your feedback confirms we are achieving that. Thank you for sharing your fantastic experience with us!

Water Babies

Rated 5 out of 5 stars

We have been absolutely delighted with…

We have been absolutely delighted with these swimming classes for our 2-year-old baby girl. Her instructor is brilliant—so enthusiastic, patient and encouraging, creating a fun and positive environment every lesson.
Our little girl used to be nervous about going underwater, but she has now become so confident that she happily goes under in the pool without being scared. The progress she has made has been incredible!
We were especially proud to see her demonstrate the skills she had learned during our holiday, impressing everyone with her confidence and ability in the water. It is wonderful to see how much she enjoys swimming now.
We couldn’t recommend these classes and her fantastic instructor highly enough!

20 August 2026
Unprompted review
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Reply from Water Babies

It's wonderful to hear how much your little girl is enjoying her swimming lessons and the incredible progress she's made! We're so pleased that her instructor has created such a positive and encouraging environment, helping her overcome her initial nervousness and become so confident in the water. We're also delighted that she was able to showcase her new skills on holiday. Thank you for your kind words!

Water Babies

Rated 5 out of 5 stars

Thank you Anna!

I’ve really been enjoying taking my baby to Water Babies. The instructors are amazing especially Anna who does our Wednesday classes. I love that you get in the water with your baby, the instructors are patient and understanding especially for me a non-swimming parent. Taking my baby for classes encouraged me to sign up for my own swim lessons too!

17 May 2026
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Reply from Water Babies

Hi there, thank you for sharing your lovely feedback about your classes with Anna. Its so great to hear you're enjoying your lessons and incredible that you've signed up for your own swimming lessons.
Water Babies Norfolk :)

Rated 5 out of 5 stars

My son loves his lessons with Water…

My son loves his lessons with Water Babies! He wasn’t sure at first and the instructor was understanding and adapted the activities to suit him! The courtesy classes are a good system for catch ups, as my partner can take him at the weekends too! Whenever I’ve spoken to the office they’re always so helpful and friendly!

16 August 2026
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Reply from Water Babies

It's wonderful to hear that your little one is enjoying his lessons with us! We're so pleased that our instructor was able to adapt the activities to suit him. We're also glad the courtesy classes and our office team have been helpful.

Water Babies

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Water Babies.

At first, I had to explain several times that I was not comfortable making any payment over the phone and that I would only make the payment online. Despite this, I continued to receive calls for a considerable amount of time before they eventually agreed to complete the process online.

Unfortunately, things did not improve from there. They entered my daughter’s surname incorrectly in their system. I contacted them several times asking for this to be corrected and clearly explained that I would only make the payment once my daughter’s full name had been entered correctly.

The issue was never properly resolved. I continued to receive emails asking me to make the payment and stating that my daughter’s name had been corrected, even though it was still incorrect. As a result, I did not make the payment and eventually lost the opportunity to attend the classes.

What was particularly disappointing was that when new classes became available, I was not contacted or informed about them, despite the previous communication and my clear interest in attending.

Overall, I found the experience unnecessarily frustrating and the communication very poor. I would have expected a much more straightforward and attentive approach, especially when the issue was something as simple as correcting a child’s name in their records.

17 August 2026
Unprompted review
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Reply from Water Babies

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with us was frustrating and did not meet your expectations.
We completely understand how important it is that your little ones details are recorded correctly, and we're sorry for the concern this caused.
We understand how disappointing it must have been to miss out on a space after expressing an interest in classes. While we did our best to resolve the issue and were awaiting confirmation from you regarding the corrected details, we're sorry that the overall experience left you feeling let down.
Places can only be secured once a booking has been completed, and the space was no longer available when we next heard from you.
We always aim to share information about new classes in a timely manner, and apologise if you didn't receive this communication. We appreciate your feedback and our team are happy to speak with you if there's anything else we can help with.

Water Babies

Rated 5 out of 5 stars

We started classes when my little one…

We started classes when my little one was 12 months. Has been almost a year now and my kid has been enjoying them and being in the water. Lots of fun activities, songs and new skills. Our teacher has been fantastic as well, very kind and patient.

11 July 2026
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Reply from Water Babies

We're so happy to hear your little one is enjoying their classes and water time! It's wonderful that our activities, songs, and skill-building are a hit, and we truly appreciate your kind words about our teacher.

Water Babies

Rated 5 out of 5 stars

We are really enjoying our water babies…

We are really enjoying our water babies classes; our instructor Jo is brilliant and makes us feel completely at ease, and keeps the classes moving and fun. Our baby seems to really enjoy being in the water, and the classes make it a more structured experience so she never gets bored!

9 August 2026
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Reply from Water Babies

Thank you so much for your lovely review! We do adore our Jo :) It's wonderful to hear that you are at ease during your lessons and kept busy! Love, Water Babies x

Rated 5 out of 5 stars

BEST swimming provider without a doubt!

We started Water Babies when my little one was just 4 weeks old and continued all the way through until he turned 6, and I honestly couldn’t recommend it enough.
Watching him go from such a tiny baby in the water to a happy, confident and completely independent swimmer has been amazing. The lessons grow with them, building water confidence, safety skills and swimming ability at every stage, while still keeping everything fun and engaging.
The teachers have been incredible throughout — patient, encouraging and genuinely invested in their progress. It’s given them such a brilliant relationship with the water and skills that will stay with them for life.
Seeing my 6-year-old now swimming independently and so confidently makes all those lessons from 4 weeks old completely worth it. One of the best things we’ve done, yes it is more expensive than other providers but you get what you pay for and we wouldn't recommend any other swim school to anyone.
We cannot wait to bring our latest addition on her swimming journey.
Big shout out to our teachers over the years and to the girls in the office! Thank you so much x

11 June 2026
Unprompted review
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Reply from Water Babies

We are absolutely delighted to hear about your wonderful journey with us, from your little one's first splashes to becoming a confident, independent swimmer! It's incredibly rewarding to know that our lessons fostered such a brilliant relationship with the water and provided lifelong skills. We truly appreciate your kind words about our dedicated teachers and office team. We eagerly await welcoming your newest addition to their swimming adventure! Thank you for your heartfelt recommendation.

Water Babies

Rated 5 out of 5 stars

The best baby/toddler lessons

My daughter started with water babies at 6weeks old and is now 20months. Waterbabies structure and teachers are amazing.
My daughters confidence in the water, ability to swim & go under water is incredible. I would recommend to everyone.

16 August 2026
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Reply from Water Babies

We are absolutely delighted to hear about your daughter's wonderful journey with us and her incredible progress in the water. We truly appreciate your kind words about our structure and teachers. Thank you for recommending us!

Water Babies

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