My parents purchased a waterbed from Mr waterbed many years ago. The bladder and battons needed replacing so we called Mr waterbed again. Being on the sunshine coast I thought it would be a long wait... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would like to say a big thank you to Ben. I bought a waterbed in Germany and had trouble setting it up again after moving. Ben came straight away and was incredibly kind and helpful—he didn’t even c... See more
Company replied
I ordered a lumbar support, softsider bladder on a Friday afternoon. The order arrived by courier around 9am on Monday morning in a carton which was clearly marked 'Do not use knives to open'. Conditi... See more
Company replied
Our old waterbed was rotten after 40 years and contents insurance told us to get a new one. Ben was the closest and made what look like an excellent product at a great price. Left a message on his p... See more
Company details
Written by the company
Mr Waterbed has been a family business for over 40 years. Ben and family are always happy to talk waterbeds; we are dedicated to customer service and honesty in internet sales and service. We believe that our reputation is unequaled in the Australian Waterbed Industry. Mr Waterbed can custom make a waterbed, frame or furniture to your design and also modify frames for Wheelchair access for hoists etc for customers. Shipping is Australia wide on, waterbed heaters waterbed bladders waterbed liners complete soft side and timber framed waterbeds waterbed parts We strive to make the best possible Waterbeds using Australian made parts. Having our own factory, we are able to keep overheads to a minimum, giving you the benefit of dealing directly with the manufacturer for any custom designs or additions you may like to our existing range. The products we display on this web site are only a sample of the range we can make. Feel free to ask us about any other waterbed product not on view by calling 1800 124 44
Contact info
203 Mudgeeraba Road, 4213, Tallai, Australia
- 1800 124 444
- ben@waterbed.com.au
- waterbed.com.au
4.8
Excellent
180 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service!
14 April 2026
easy to order and very quick delivery…
easy to order and very quick delivery and a very good price Thank you
24 April 2026
Reply from Mr Waterbed
Elliott
Always happy to help with your waterbed needs, thank you for taking the time to write a review.
Regards
Ben
Mr Waterbed
Waterbed Conditioner
Was in the mail the same day. Arrived quickly and well packaged. Thankyou 😊
22 April 2026
Great service,Dan gave great advice and…
Great service,Dan gave great advice and fixed our problem very efficiently.
11 April 2026
what was ordered arrived safely
what was ordered arrived safely, well packaged, and in a timely fashion with communication about delivery excellent in detail. Thank you!
10 April 2026
Reply from Mr Waterbed
Thank you for the order and review, always happy to help.
Regards
Ben
Mr Waterbed
Quick straighforward
30 March 2026
Easy to find products good price and…
Easy to find products good price and fast delivery
7 April 2026
Reply from Mr Waterbed
Jessica
Always happy to help, Thank you for your order.
Regards
Ben
Mr Waterbed
Reply from Mr Waterbed
Debrough
Always happy to help with all your waterbed needs. Thank you for the review
Ben
Mr Waterbed
If I could give 6 stars I would
If I could give 6 stars I would. Exception retail on line experience - polite, friendly, helpful and no pressure.. Plus over night service
9 April 2026
Unprompted review
Reply from Mr Waterbed
Alan
Great to hear your happy with our service and product, if you need anything for your waterbed in the future feel free to contact me.
Regards
Ben
Mr Waterbed
Reply from Mr Waterbed
Trevor,
Thank you for taking the time to do a review, always happy to help with your waterbed needs.
Regards
Ben
Mr Waterbed
I rang on Good Friday
I rang on Good Friday, Ben was so helpful looked up an order that I bought 11 years ago organised everything on Tuesday the 7th April sent it out the same day I recieved it on the 9th and I live in a rural town in NSW. Ben was so helpful and polite I just hope when I need another bladder this company is still around, which is what I was worried about as the quality is excellent and last ages if only I did not do something silly it would not have got a hole in it LOL Thank you Mr Waterbed
3 April 2026
Unprompted review
Reply from Mr Waterbed
Always happy to help.
Thank you for writing a review and if needed contact me again for all your waterbed needs.
Regards
Ben
Mr Waterbed
Reliable, fast, friendly service
My parents purchased a waterbed from Mr waterbed many years ago. The bladder and battons needed replacing so we called Mr waterbed again. Being on the sunshine coast I thought it would be a long wait to get it replaced. Ben was fully booked but still managed to squeeze us in within a couple of days. Great reliable, fast friendly service. Do not change a thing. They are an amazing small business who I would easily recommend.
30 March 2026
Unprompted review
Reply from Mr Waterbed
Patricia
Thank you for the kind words, always happy to help .
Regards
Ben
Mr Waterbed
fast efficient service
fast efficient service we had previously purchased a waterbed mattress and whilst moving mattress got a hole in it ordered a repair kit reply was almost instant and received just 3 days later
30 March 2026
I was extremely impressed with the…
I was extremely impressed with the entire process from beginning to end. Prompt service, easy to deal with. Such a quick turn around. Followed my delivery requests the morning of delivery. Great service I will definitely purchase from your company again.
29 March 2026
Always my go to shop for my waterbed…
Always my go to shop for my waterbed essentials and spare parts. Easy to navigate website, quality products, reliable service and Ben is thorough and keeps you up to date with your order. Would recommend to anyone who has a waterbed or is interested in buying one definitely get it from them 😊
24 March 2026
Unprompted review
Reply from Mr Waterbed
Jessica
Thank you for your continued support, I always try and be honest and reliable for all my customers some that I have been helping for 40 years now.
Regards
Ben
Mr Waterbed
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