This is a person review for Helen Boyman from the Property Management Team at the Fleet Office. Helen has always provided an outstanding service with kindness and patience, as well as a high level of... See more
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For my recent house purchase Waterfords Estate Agents in Fleet provided a great service from start to finish. They were proactive, professional and nothing was too much trouble. My particular thanks g... See more
Great service and value for money from Waterfords. Our house sale fell through and Henry had another 7 potential buyers lined up on the next Saturday. Then 2 offers followed one of which was £20k over... See more
Company replied
I would just like to thank Terry & Darren for selling my property in record time! Amazing! Unfortunately a previous agent let me down with my sale & in order to secure my onward purchase I needed a... See more
Company details
Written by the company
When it comes to moving home, you deserve the best estate agent. We have been successfully pairing property and people since 1995. Trust really matters to us as an independent estate agent. We pride ourselves on providing good old-fashioned customer service as well as the latest tools in marketing and technology to provide you with the best experience. Our commitment to our customers means that we have a 5* Trustpilot rating from over 1000 happy homeowners, buyers, landlords and tenants.
Contact info
Waterfords Customer Services, 90 Park Street, GU15 3NY, Camberley, United Kingdom
- 01252 786062
- headoffice@waterfords.co.uk
- waterfords.co.uk
4.7
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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extremely helpful
Oliver has been extremely helpful, friendly and approachable, all you could ask for, a really positive experience.
27 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Oliver and the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Ben Baker
Hampshire Area Manager
The customer service was outstanding
The customer service was outstanding, the team were very polite and friendly. I had very specific requirements whilst looking for a property and Waterfords did an amazing job at meeting those requirements, right down to offering me the most convenient time for viewings. I cannot recommend them enough
24 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a great review. Do let us know if there's anything else we can help you with.
Kind Regards,
Ben Baker
Hampshire Area Manager
Amazing service that has been made easy for us !!
Josh has been so helpful in finding us a rental property. Extremely attentive, friendly and approachable. He's answered any questions we've had swiftly. He has also made sure we've been involved and kept up to date during the whole process! Thanks Fleet branch for all your help
19 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Josh and the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Sam Charlton
Lettings Director
Extremely helpful
Josh has been extremely helpful in our search for a rental property, friendly and approachable, all you could ask for, a really positive experience.
19 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Josh and the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Sam Charlton
Lettings Director
Friendly professional staff
Friendly professional staff, answered all our queries.
15 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a 5 star rating. It is very much appreciated. Do get in touch if there is anything else we can help you with.
Kind Regards,
Ben Baker
Hampshire Area Manager
I am overly impressed with Waterfords…
I am overly impressed with Waterfords from start to finish. I have been searching for a property through them and have found them to be very professional and attentive. From the offset I dealt with Josh who has been dedicated to finding us a property which is something you don’t see in agency anymore. I want to give a massive Thank-you to Josh and the team at Waterfords for looking after us.
12 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with Josh and the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Sam Charlton
Lettings Director
Professional service from Harry
We have had a brilliant experience with Waterfords of Yateley so far and I am sure the professional service provided by Harry Dean.will continue to the exchange of keys.
Harry's attention to detail, the ability to clarify points and answer any questions gave us confidence in knowing we had made the right choice of agency.
8 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a lovely review about the Yateley team. Do let us know if there's anything else we can help you with.
Kind Regards,
Ben Baker
Hampshire Area Manager
Sam has been very helpful an got…
Sam has been very helpful an got straight to the point. Very informative individual and I must recommend him to anyone who needs a property at Waterfords or just in need of extra information.
8 August 2022
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with our Lettings Director, Sam. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox
Managing Director
Waterfords showed us around a property…
Waterfords showed us around a property in Yateley. Harry was our point of contact and I wanted to take the time to compliment him for being pleasant, professional and quite unlike estate agents I've met before. Kudos to Harry!
8 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us such a lovely review about the Yateley team. Do let us know if there's anything else we can help you with.
Kind Regards,
Ben Baker
Hampshire Area Manager
Very efficient viewings.
2 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a 5 star review. Do get in touch if there's anything else we can help with.
Kind Regards,
Brendan Cox
Managing Director
Thank you to Josh Mills for his…
Thank you to Josh Mills for his professionalism and attentiveness in trying to help me find a home.
1 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Sam Charlton
Lettings Director
Exceptional service and communication
Exceptional service and communication. Special mention to Josh in the fleet branch very punctual and attentive to our queries.
1 August 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Sam Charlton
Lettings Director
Great service
Really impressed with Waterfords from start to finish. We bought a property through them and found them to be very professional and helpful at all stages. We mainly dealt with Henry who was very good at staying in touch and keeping us updated with the progress of the sale. Henry was always happy to answer questions for us or seek answers from the vendor and got back to us promptly. Our house purchase went through very quickly and smoothly and Waterfords were a big part of that.
18 July 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Ben Baker
Hampshire Area Manager
Super service from a super property consultant
I’m pleased to say we had Oliver Manning look after us. Despite the property not being perfect for our first home, I was delighted with the service I received from Oliver. He was fantastic, super open, friendly and professional! I would gladly request for him upon our next property of interest.
Thanks Oliver!
12 July 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Darren Collman
Surrey Area Manager
This is with respect to me buying a buy…
This is with respect to me buying a buy to let property. My initial dealings were with Henry Evans and James Hughes who were both incredibly helpful. Once my offer was accepted I dealt primarily with Henry who was super up to speed with keeping me informed about progress and chasing both sets of solicitors to completion. The service I received from Waterfords was 10/10 - incredibly efficient.
6 July 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Fleet team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Ben Baker
Hampshire Area Manager
We are in the process of buying a new…
We are in the process of buying a new home. Oliver Manning from Waterfords is the estate agent selling the property. Oliver has been excellent to work with and has made sure that all our concerns and questions are properly addressed. He ensured that we were able to view the property a second time and has coordinated well between us and the sellers to facilitate a smooth sale / purchase. Oliver is courteous, helpful and diligent and keeps us on our toes without being aggressive. Overall, it has been a pleasure to work with Waterfords and Oliver so far.
4 July 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Great service and communication!!
We’ve sold our house with Waterfords in Camberley. The team there made the process very smooth for us. They kept us updated throughout the whole process and were always there to help even with small questions. I couldn’t recommend them enough!! Special THANK YOU to Nick and Sandra :)
30 June 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Great service-friendly and professional
I had few viewings with Sandra, she was very helpful during my search for a dream home and she called me regularly with details of new properties. Would definitely recommend.
30 June 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Thankyou Sandra! The best ☺️
thankyou Sandra for helping with with a house viewing! great customer service and friendly! definitely recommend ☺️ x
30 June 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
Highly Recommended Sandra
Professional and friendly
Would 100% recommend Waterfords, lovely team at Camberley especially Sandra who helped us with our property search.
Thank you Sandra.
30 June 2022
Unprompted review
Reply from Waterfords Estate Agents
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.
Please do let us know if there's anything else we can help with moving forward.
Kind Regards,
Brendan Cox,
Managing Director
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