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WaterHog Reviews 

248
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting their premium look and effective dirt-trapping capabilities. Many appreciate the ease of ordering and the quick, efficient delivery service, with items arriving well-packaged and as described. The mats are frequently highlighted for being stylish, non-slip, and easy to clean, enhancing home aesthetics and functionality. However, some customers also noted issues with delivery services, experiencing delays, lost orders, or rescheduled deliveries from couriers. Additionally, a few people mentioned discrepancies in product color, finding the received item to be different from what was ordered or expected.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as well-made, sturdy, and... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the excellent and amazing... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Customers had positive experiences with order, often praising the frictionless process from ordering to... See more

Service

Consumers find service to be positive, with many reviewers highlighting quick service, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously had the bristly heavy type of mats with rubber backing which had perished making a right mess these appear to be far better quality and a lot easier to clean. Very happy with our purchase &... See more

Rated 5 out of 5 stars

My sister recommended this company as we’d just done a large extension & put in bifold doors. I ordered 3 mats in total - 2 extra large ones for inside & outside the kitchen and a smaller one for... See more

Company replied

Rated 5 out of 5 stars

Great quality I brought a runner for patio door & doormat .. they stay put as nonslip .. seem hardy but only had them over a week & had no wet weather so will see.. had bad experience with delivery bu... See more

Company replied

Rated 5 out of 5 stars

After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd als... See more

Company replied


Company details

  1. #151 of 238 best companies in Homewares Shop
  2. #47 of 86 best companies in Flooring Shop
  3. #65 of 123 best companies in Garden Furniture Shop
  4. #9 of 16 best companies in General Store
  5. #163 of 244 best companies in Home improvement shop

Written by the company

WaterHog® – Durable Doormats for Real Life We’re not here to sell you a doormat. We’re here to ruin your expectations of what a doormat should be.

Our promise to you...

Written by the company

Doormats Built to Be Disrespected
At WaterHog®, we design doormats for real life — the kind with muddy boots, wet dogs, and stormy days. Our mats are made from recycled materials, built to trap dirt and moisture, and easy to wash clean. No gimmicks, no fluff — just serious performance and durability that looks good doing the job.

Free Delivery on Orders Over €75

How many entrances does your home have?

Front door, back door, boot room — you might need more than one. Good news: when your order hits €75, delivery’s on us. So go ahead, kit out every entryway with the mat it deserves.

Contact info

Washable Mats. Real Life Ready.

Tough on dirt. Easy to wash. Built for real homes.

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(248)

204 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products

This was my second order. The first mat took several weeks to arrive, but since it got to me, I have been really happy with my doormat.
As I was so pleased with it, I recently ordered another as a gift. This only took a couple of days to arrive, and the family I bought it for are delighted with it.
Quality products at a fair price.

24 June 2026
WaterHog logo

Reply from WaterHog

We really appreciate your continued support and kind words about our products! Thanks for sharing.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

So far the product meets the requirements!

So far the product meets the requirements. In the autumn and in time the final results will show.

23 June 2026
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Reply from WaterHog

We’re glad to hear the product is working well for you so far, and we hope it continues to deliver great results as time goes on. Thank you for your feedback!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Amazing quality

Amazing quality, this is definitely one where you get what you pay for and definitely worth it. Bought it to replace similar but cheaper other rug, as they say buy cheap - buy twice. Great rug

26 June 2026
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Reply from WaterHog

Thank you for your lovely feedback. We’re so pleased to hear you’re happy with the quality of your rug!

Kind regards,
The WaterHog Team

Rated 1 out of 5 stars

Not recommended

The mat is anything but the grey I ordered, regardless of the lighting. In terms of color, it bears no resemblance to the image on the website either. My request to return the mat was never answered.

23 June 2026
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Reply from WaterHog

We're very sorry to hear about your experience. We are now in contact with you and are working to resolve this as quickly as possible.

Thank you for your patience, and we hope to put things right for you very soon.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

The product looks great

The product looks great - i love it

16 June 2026
WaterHog logo

Reply from WaterHog

Thank you for sharing - it's great to hear that you love your new mat!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

fast delivery

fast delivery, great product

17 June 2026
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Reply from WaterHog

Lovely to hear your feedback — thanks for choosing WaterHog!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Excellent

Excellent, delivery prompt and efficient. Product fits doorway exactly, no messy bits to sweep up colour,neutral to suit,all decor. Ideal for our doggie household.

15 June 2026
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Reply from WaterHog

Thank you for your great review! We're delighted to hear the mat fits perfectly and is working so well in your dog-friendly home. Enjoy!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Excellent Delivery Service

The ordering and delivery service were excellent. I ordered my WaterHog Mat on the Sunday evening and it arrived on the Tuesday.

The quality of the product received was also excellent. It has a premium look and feel about it. The colour of the mat I selected blends beautifully with my wood flooring.

I can now see what all the fuss is about..!

15 June 2026
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Reply from WaterHog

Thank you for your lovely review! We're so pleased you're happy with your WaterHog mat and our service. We hope you enjoy it for years to come!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Prompt delivery great product

Prompt delivery great product, I have three mats and shared your site with family who commented on how good they look.

15 June 2026
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Reply from WaterHog

We’re so happy to hear this- your feedback means a lot to us! Thank you for your support and for sharing our site with your family, we really appreciate it.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Quick dispatch and a good quality…

Quick dispatch and a good quality product. Having a WaterHog at both the front and back doors has resulted in a noticeable reduction in dust/dirt being brought into the house. Very effective.

26 June 2026
Unprompted review
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Reply from WaterHog

Thank you for your kind review! We’re glad you’re happy with the quality and quick dispatch, and even happier to hear the WaterHog mats are making a noticeable difference in keeping your home cleaner.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Love our new door mat

Love my new door mat from water hog, perfect size, great quality. It looks super smart and love seeing our cats sitting on it.

18 June 2026
Unprompted review
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Reply from WaterHog

Thank you for sharing - we love to hear that the cats approve!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Fantastic!

Excellent customer service and a fantastic product!

3 June 2026
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Reply from WaterHog

Thank you for your kind words — we really appreciate it!

We’re so pleased to hear that you’re happy with both our service and your mat. Feedback like this means a lot to our small team.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great communication and really…

Great communication and really substantial stylish product.

3 June 2026
WaterHog logo

Reply from WaterHog

We’re delighted to hear you’re happy with the product and our communication. Your support means a lot to us!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great quality mats that look fabulous

Great quality mats that look fabulous. Made and delivered quickly. I originally ordered a runner and on arrival had to order another.

3 June 2026
WaterHog logo

Reply from WaterHog

We’re so glad you’re happy with the quality and appearance of your mats. Thank you for your support, and we hope you continue to enjoy them!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

These mats are brilliant and just as…

These mats are brilliant and just as described. Look good and appear to be very good quality and non slip. I bought one and then ended up buying a second as was really pleased with the quality. Also fast delivery.

29 May 2026
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Reply from WaterHog

Thank you so much for your lovely review- really glad you’re happy with the mats and the quality. Great to hear you came back for a second one too!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great products

Great products! Clear and timely communication throughout order and delivery.

27 May 2026
WaterHog logo

Reply from WaterHog

Thank you for sharing - we appreciate your kind words!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Lovely mat

Lovely mat, colour perfect, staff extremely helpful.iwould highly recommend Waterhog.Dawn.

28 May 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your review- we’re delighted to hear you’re happy with your mat and that our team was able to help. We really appreciate your support!

Kind regards,
The WaterHog Team

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