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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, most reviewers were let down by their experience overall. Consumers frequently encountered severe product issues, such as motors dying prematurely, persistent leaking around the reservoir, and units failing completely within a few months of normal use. People also expressed frustration with unhelpful customer support and the lack of reliable replacement options when hardware failed. Some people were satisfied with the cleaning performance, noting that the devices can effectively clean between teeth and help maintain gum health when functioning properly. Reviewers also mentioned that the flossers work well when they are brand new and recommended by dental professionals.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product performance, noting that while the devices work well and... See more

Quality

Users describe widespread disappointment regarding product quality and durability, noting that devices... See more

Reviews shaping this summary

Rated 2 out of 5 stars

waterpik the devices work well but and there is a but. the travel units have a bag to store them. the problem with the bag as we'[ve discovered on a road trip is that the unit turns on if a bump in... See more

Rated 2 out of 5 stars

I own a ION Cordless Water Flosser. I bought it a year and a half ago for around 250$. The product is decent; however, the Customer Service is an absolute disgrace. Horrible experience. During a... See more

Rated 2 out of 5 stars

I really wanted to like this product because when it works, it actually does a decent job cleaning between teeth and improving gum health. Unfortunately, the build quality and long-term reliabil... See more

Rated 1 out of 5 stars

I'm very disappointed in my new Waterpik Flosser Gem 5100. -The reservoir is difficult to fill completely; takes several attempts. -The button to remove the pik is difficult to use as well... See more


Company details

  1. Dental Supply Shop

Information provided by various external sources

Register your Water Flosser. Get product support. Read reviews & learn about Waterpik® Water Flossers, electric toothbrushes, shower heads and other products.


Contact info

  • East Prospect Road 1730, 80525, Fort Collins, United States

  • waterpik.com

1.7

Bad

TrustScore 1.5 out of 5

70 reviews

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1-star

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1.7

All reviews

(70)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT PURCHASE the waterpik showerhead!

Purchased the waterpik showerhead, model # VSA-653E at the base BX. If it was possible to give this item a negative star I would! Unwrapping the hose it had a kink in it. Wen I called waterpik, they said just run hot water thru it. I don't understand how hot water will do anything to a metal shield but I tried it, of course with no success. Now for the most important part. The settings just suck! My wife and I hate it! not one setting on the head works right. This was a complete and total waste of $40, and the BX won't take it back! The people at waterpik don't seem to care either.
Save your money, don't buy this useless item...

5 February 2019
Unprompted review
Show reviews in all languages. (70 reviews)

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