Watt Utilities Reviews 730

I was on the phone to yourselves to sort out my business energy and clearly heard staff members talking about cocaine and going to “brass gaffs!!!!!!!!”
What kind of company are you running!!! I’ll be taking my business elsewhere!!!!

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How exactly are you trying to locate the call when I haven’t given you any information? This shows what kind of company this is! Glad I heard what I heard now otherwise I may have been doing business with you!!

AVOID AT ALL COSTS!!!

I am extremely suspicious of these gleaming reviews. My experience; they cold called me & misrepresented themselves as British Gas. I told them that I was willing to hear a quote, but was NOT going to sign any contract until I’ve reviewed, so the salesperson “Sophie” continued to lead me into a verbal contract; assuring me that everything was ok (plenty of word-salad to add to confusion).

Every now & then I stopped her to remind her that I was NOT agreeing to a verbal contract, but she would just continue to ramble on asking me to confirm her questions.

I do my best to be polite to cold callers, but this went on for 33 minutes & they couldn’t have made it more difficult to end the call.

My feelings are that this is a scam company with fake reviews, though I could be wrong. At best I would say that this company are hard pushers & I will avoid them.

My second year using Watt Utilities and they have been fantastic at trying to understand my business and getting me the most appropriate deal for my needs.
A BIG shout out to my advisor Claire who really went the extra mile to ensure I was contacted when agreed and got me the best deal possible.
I won't hesitate to use them again.

Nice honest energy brokers. No pressure and easy to deal with

Kiera at Watt Utilities has been consistently helpful and efficient on a number of occasions for me when renewing/negotiating energy contracts for various businesses. I would highly recommend her and Watt.

We have dealt with Kiera Molloy with 4 gas and electricity accounts, which were not straight forward. Kiera is so efficient and explains everything in a clear, concise way. She has done wonders for our company, we were paying way too much for the service we had. We would highly recommend Kiera, she is excellent, thank you so much.

Be very careful of this company. They start the call by trying to tell you that they are representing the current supplier and then by the use of speed talking they try and bamboozle you into another deal. If you don't have your wits about you, before you know it you could be signed up with another deal. Why can't companies genuinely try to help other companies rather than sign them into yet another nightmare utility bill.

Claire Bird was efficent and dealt with our swap over very quickly. Thank you Clair

Claire at Watts is an absolute star, I would thoroughly recommend her. My emails are answered quickly and any queries sorted with no fuss. Contract documents are sent through for signing super fast, she is really on the ball and always upbeat and polite.

Appropriate information sent by email and questions answered promptly and effectively.

Gareth was very helpful, polite and well informed. There was lots of confusion over my previous suppliers and bills but he has sorted it all out. As a customer I now have his direct line if I have any queries. Excellent customer service. Thank you!

The staff Mrs Claire very friendly and helpful. also very response to the customer. high recommend. thank you once again Claire. well done

Shocking - this company misrepresented who they were (my existing supplier) and lied to me about the current variable rates with my existing supplier.
This is costing more than if I had gone direct to the supplier. Their attitude when challenged on my second call was poor and unhelpful. Their complaints email address does not work.

The contact form on the website is not working, sent several emails got no reply. Call for an hour, no response. Terrible customer service

Had a fantastic experience dealing with Dominic – a really polite and helpful guy. Despite the process a bit prolonged from my side he remained consistently polite and helpful throughout.

Claire Bird has been outstanding. Sending quotes when asked for and excellent/ Brilliant with assistance and support when we made a decision to make the process very easy for us transferring.

Claire couldn’t have been more attentive or helpful. She kept in regular contact and even called to tell me she’d got me a better deal. I couldn’t have been happier