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Rated 5 out of 5 stars

Truly outstanding customer experience. From the unbelievable purchase price of my Garmin Fenix 7X watch, through to the meteoric dispatch and delivery turnaround, I simply cannot praise Watts 1858 h... See more

Rated 5 out of 5 stars

From first email to a lovely new watch, at a very good price compared to competitors, Watts1858 were brilliant. Great communication, answered a query, shipped the day after and arrived the following d... See more

Rated 5 out of 5 stars

I spoke with Glyn in Watts 1858 who kindly extended the return period (just in case!) beyond 14 days, to accommodate an early order for a surprise Christmas present. I was mailed promptly to confirm... See more

Rated 5 out of 5 stars

Competitive prices and superfast delivery. I even received an email explaining that my necklace would be sent in a more suitable and safe box than the brand provides as they were concerned that it mig... See more

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4.9

Excellent

TrustScore 5 out of 5

65 reviews

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Rated 5 out of 5 stars

Outstanding customer service!

I bought two thomas sabo items in the sale at greatly reduced prices. The items arrived within 48 hours and I received a telephone call informing me that they had been dispatched. I am extremely pleased with their overall service.

1 October 2014
Unprompted review
Rated 5 out of 5 stars

Efficient and good value

Web site was easy to follow and selection was great, I found what I was looking for and the purchase procedure was straight forward.

7 September 2014
Unprompted review
Rated 3 out of 5 stars

quite good

I purchased a thomas sabo item which was a really good price and arrived very quick! When I opened the thomas sabo box I was a little dissappointed as the charm was just lying in this huge box not wrapped in tissue or anything? I rang watts straight away as this was for a gift...they advised this is how the thomas sabo jewellery arrives! I therefore then went to my sister in laws 50th with the gift only to be totally embarrased as the rest of the family had also bought her t sabo jewellery and they were all wrapped in a proper box with a pouch inside with the charm in a bag...a much better presentation!!! You can imagine how embarrassed I was! I feel watts need to make sure the items are wrapped in the correct packaging...presentation is so important!! not sure I would purchase from them again especially when I had rung them about how it was presented!!

4 July 2014
Unprompted review
Rated 5 out of 5 stars

Totally trustworthy and recommended

I ordered a watch online but there were a couple of aspects about it which made it unsuitable for my needs. Watts understood my reservations and took the watch back and made full refund. Of course, I took the greatest care of the watch while I had it but I am very impressed by the service provided and their desire for me to be happy with my purchase. A lesson for me is to fully research a watch - trying to see through the manufacturer's hype - before buying.

21 February 2014
Unprompted review
Rated 5 out of 5 stars

Thomas Sabo

Very pleased with Thomas Sabo charm - exactly what I wanted and love the little box that came with it

15 May 2013
Unprompted review
Rated 5 out of 5 stars

Customer Service was first class.

Effortless buying experience from start to finish, was also happy to accept returns a month later when I was unsure whether to keep my Omega Seamaster, so glad I finally decided on keeping it though.

8 December 2012
Unprompted review
Rated 5 out of 5 stars

Impressive W E Watt Jewellers Ltd

Just order a Thomas Sabo charm from W E Watts Jewellers Ltd. The sevices is excellent I recieved the item in 24 hours and was really well packaged and quality goods too. Exactly as described very impressed will definately be using again

4 December 2012
Unprompted review

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