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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the product, particularly the cutting boards, finding them easy to clean and effective. Some people are satisfied with the quality of the product, noting that it met their expectations and was better than anticipated. The delivery service also received some positive feedback, with some customers reporting smooth and timely arrivals. However, some people were dissatisfied with their order experience, citing issues like incorrect charges, unreceived packages despite tracking updates, and difficulties with cancellations and refunds. A significant number of people were not happy with the product's quality, specifically mentioning that the cutting boards scratched easily despite claims of scratch resistance, and some even reported rusting. There were also concerns regarding the product's composition.

What people talk about most

Product

Consumers find product quality to be ambiguous. While many reviewers express satisfaction, praising the... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed significant disappointment,... See more

Order

Users describe negative interactions with their orders. Many customers report issues such as packages never... See more

Delivery service

Clients share ambiguous opinions on delivery service. Some customers were pleased with fast delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

I’m really excited to give these as Christmas gifts this year. I’m concerned about all the exposure to plastic from our salt salunated (sp) with ocean water full of all the toxins ending up in our fo... See more

Rated 5 out of 5 stars

Wauffle met all of my expectations regarding the cutting board. I am ordering another cutting board for my step daughter's birthday. She loves to cook. Thank you so much!

Rated 5 out of 5 stars

The advertising was accurate and caught my attention and the ordering process made it easy to get on. I have been very pleased with my purchase and it is the only cutting board that I use, which is da... See more

Rated 5 out of 5 stars

I am very happy with your customer service. They have sent me a new cutting board pretty fast after I have reported my damaged shipment.


Company details

  1. Kitchen supply shop
  2. Homewares Shop

Written by the company

Wauffle – Elevate Your Kitchen Experience At Wauffle.com, we believe that the right kitchen tools can transform cooking from a chore into a joy. That’s why we specialize in premium cutting boards, kitchen utensils, and thoughtfully designed cooking essentials that make meal prep easier, more efficient, and enjoyable. Whether you’re a home cook or a professional chef, our products are crafted to bring convenience, durability, and style to your kitchen. From versatile cutting boards that enhance precision to ergonomic utensils designed for effortless use, every item in our collection is built with quality in mind. At Wauffle, we are committed to delivering an exceptional shopping experience. With fast shipping, easy returns, and responsive customer support, we ensure that every purchase is seamless and satisfying. Our growing community of happy customers trusts us for reliable kitchen essentials that help them cook with confidence. Discover the difference with Wauffle—where quality meets convenience in the heart of your kitchen. Shop now at Wauffle.com Follow us for kitchen tips & inspiration!


Contact info

3.2

Average

TrustScore 3 out of 5

55 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Total scam

Ordered as a gift for Christmas. 3 weeks later no tracking or product received but credit card charged already. Wrote to company asking for a refund and the cancellation of my order. Instead they gave me a tracking link saying they shipped it today. Total scam.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Package never received. Ordered 4 weeks ago. Reached out to the company, and did get a reply shockingly. They said, it was still in transit. Tracking shows it was delivered today, NICE! Only to be disappointed when I checked 😔. DO NOT...USE THIS COMPANY. I should have done better homework before ordering. Just glad I didn't order two.

15 September 2025
Unprompted review
Rated 2 out of 5 stars

These are super thin and flimsy

These are super thin and flimsy. The website says 100 percent money back try risk free. The second you ask for a refund they say it will cost you more to send back than to keep so I’ll offer 20% off and keep the item. They ended up giving 50% off but honestly the whole thing rubbed me the wrong way. The cutting boards are crap.

10 September 2025
Unprompted review
Rated 3 out of 5 stars

SEND IT BACK

SEND IT BACK! RECEIVED FULL REFUND! These are fake and rusted! Titanium does not rust!

I ordered two of these “Titanium” cutting boards. One of them rusted within a week. The 30 day return is for unused products! That was BS! I contacted customer service. It took a long time to even receive the products. Customer service tried to have me keep the rusted product and they’d send me a new one. I said no. Then they tried to offer me to keep it and give me a partial refund. I said no. I sent the product back paying for shipping. Received full refund except my shipping cost!

23 July 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. It took forever sending the cutting boards. The $40 included gift card doesn't work with other orders, making it useless. The online help is a joke. Pay more elsewhere--at least you'll get a quick response when you deal with a real company.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT purchase this product

Wish I had checked this site. The board scratched with first use, and every use since then. It claims to be "scratch resistant". So if my family is consuming microplastics from my plastic cutting board why am I not consuming titanium from this one? No returns, even if product doesn't live up to expectations.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. It says 30-day money back guarantee and risk free all over their site, but it is not true. You can't get your money back unless the product is unused. It says they are scratch resistant, and they scratch at the first use. I have only been using a week and they are COVERED in scratches. I will be disputing with my credit card company for dishonesty and misleading marketing.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

Please don't pay any attention to 5 star reviews; they are all fake. This is a complete scam. Don't be fooled by claims that they offer products made of "ARE 100% titanium." It's not real, and it's not even stainless steel. The item I received was so poorly made that it got scratched right away. When I requested a refund, they refused and instead asked me to leave a positive review. I strongly recommend that you stay away from this company and save your money!

19 June 2025
Unprompted review
Rated 1 out of 5 stars

Wauffle & GOFO Express are fraudulent

I sent Wauffle emails to find out the status of my order. They did not answer my questions. Wauffle does not have a live customer service dept. You have to leave a message and then hope they call back. I tried to contact their courier, GOFO Express, to get information on my order and they put me on hold for 45 minutes and then hung up on me. These companies are fraudulent!!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Easy to Clean

I like using this product. It is easy to clean. It also saves money because I am not constantly buying plastic cutting boards.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

I am very happy with your customer service. They have sent me a new cutting board pretty fast after I have reported my damaged shipment.

13 May 2025
Unprompted review
Rated 4 out of 5 stars

I love my cutting board

I love my cutting board. Still waiting for version 2. The only reason I didn’t give you a 5 is because I wish it arrived quicker. I have a small board and a large one. The small one is perfect when I’m just cooking for myself. So light weight, easy to transfer my chopped vegetables into a frying pan. And so easy to clean. Would love if it was cheaper, yet quality makes it worth it.

7 June 2025
Unprompted review

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