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United States
2.7
7 reviews
Replied to 66% of negative reviews
Typically replies within 1 month
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Scammers. Received a text from FCA. Apparently my details were identified in an Action Fraud report. I need to call 03300013044 which is Wavecrest Networks….. I don’t think so. I’m going to report this company to Ofcom.
The Binance scam call I got from WAVECREST NETWORKS LIMITED number 020 3097 1068 was amazing!
Keep up the good work guys, I love abusing these folks 😂
I received awful service from Nazma from what I thought was Tesco international calling- turned out to be operated by Wavecrest. This makes a lot of sense now as I couldn’t understand how Tesco can be so ignorant about customer goodwill and treat customers with such pettiness. In any case it’s still Tesco’s issue if they are allowing a company with zero customer service credentials to represent them. I’ve written to Tesco to let them know how bad my experience is. This has affected my goodwill across the whole brand. Honestly- it’s better for Tesco if they move out of international calling rather than damage their goodwill like this!
UPDATE- Wavecrest asked for more information and moved to have this review removed IMMEDIATELY before even allowing time for this evidence. If only they were so concerned about serving customers properly (and Tesco’s goodwill) as they are about stifling customers’ honest reviews. Also, not sure why they are denying this, I've often had reviewed companies ask for details but almost never had my review flagged by them as "defamatory" and removed temporarily. This is the email o received from Trustpilot(copied and pasted):
“ We have checked and we can see that the review is now back online which means tat (cis) after assessment we found that your review does not contravene our guidelines for the flagged reason.”
It certainly leaves a bad taste in the mouth.
Reply from wavecrest.com
Hi, apologies for your experience. I can assure you we have not requested any review to be removed, and merely have asked for more information in order to contact you to discuss your review with you.
We provide excellent customer service to all our customers, and if your experience has fallen short of this, we would love the opportunity to understand why, and hopefully change that.
I don’t like to be called without a reason and from unknown numbers but a number +44 20 8638 2879 associated to this company is calling me after every other day. I don’t know whether our has been sold out to such companies who then unleash their call centres upon us.
Reply from wavecrest.com
Thank you for bringing this to our attention. Wavecrest Networks Ltd is a genuine telecommunications company, registered with OFCOM. Wavecrest is not making these calls, and take misuse of these numbers extremely seriously.
SCAM CALLS
Unfortunately your company is being associated with scam callers.
I have had over 16 calls today from 01618186460 claiming to be you
Reply from wavecrest.com
Thank you for bringing this to our attention. Wavecrest Networks Ltd is a genuine telecommunications company, registered with OFCOM. Wavecrest is not making these calls, and take misuse of these numbers extremely seriously.
Number: 03300013508 seems to be associated with scams. It is is apparently operated by Wavecrest. I met a girl on a dating site who wanted me to send her money for a plane ticket to visit me. Twice she phoned me, the second time was from this number.
In relation to the reply from Wavecrest, this number was first associated with spamming activities two years ago, and this is clearly continuing. I am not confident that this will be looked at timeously, if at all...
Reply from wavecrest.com
Thank you for bringing this to our attention. Wavecrest Networks Ltd is a genuine telecommunications company, registered with OFCOM. Wavecrest is not making these calls, and take misuse of these numbers extremely seriously. We can see you have reported this to us, via our contact page on our website, please check your emails for our reply along with further advice. Kind regards, Wavecrest.
01442780791 is a number used in scams, and has been used in scams on numerous occasions. The number is provided by Wavecrest.
From Who-Called.co.uk: This number, primarily associated with a debt scam activity, is a landline operated by WAVECREST NETWORKS LIMITED, and is located in Hemel Hempstead, England
The overall user rating for this number is Negative . The number 01442 780791 has been looked up 134 times, leading to 8 user comments that have helped form a clearer picture of the caller's intent.
User comments frequently mention the following keywords:
SCAM DEBT
Reply from wavecrest.com
Thank you for bringing this to our attention. Wavecrest Networks Ltd is a genuine telecommunications company, registered with OFCOM. Wavecrest is not making these calls, and take misuse of these numbers extremely seriously. We can see you have reported this to us, via our contact page on our website, please check your emails for our reply along with further advice. Kind regards, Wavecrest.
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