Product, price and deliveryservice is ok. About the administration I have a small remarque. If you made an error in your VAT number products are delivered as it was for a private person without any q... See more
Company replied
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See what reviewers are saying
Products available on the website at a really good price. Delivery is fast and reliable. Communication is great. I am perfectly satisfied with the service.
The WORST Experience I’ve ever had with online shopping!!! I ordered a fishing rod on April 10th, it was shipped on April 19th with estimated delivery on April 29th! Today is June 6th, Trade i... See more
Company replied
As usual nice snd easy. However country of ordering should be fixed to log in permanent location, not to actual location. And changed only when required. Otherwise I order in Greece, send to Poland an... See more
Company replied
Company details
Written by the company
Waveinn is the online destination for fishing and boating enthusiasts, with a wide range of clothes, accessories, gear and electronics. Waveinn’s expert team is able to provide the customer with personalised advice, ensuring that they get exactly what they need. Waveinn has great deals on fishing rods, tackles and many other fishing accessories, and also stocks a wide range of products for boat operators including safety accessories, nautical parts and marine electronics. Beginners and professionals will find what they need at Waveinn, one of the 18 stores specialized in sports within the Tradeinn group, with over 2.500.000 legitimate products in a HQ storage of 30.000m2 and over 10.500 trusted brands available. We rely on the opinion of more than 20 million customers who have trusted us and bought in a totally secure way!
Contact info
C. Pirineus 9, 17460, Celrà, Spain
- +34932 20 00 89
- support@tradeinn.com
- waveinn.com
3.8
Great
6k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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great experience
great experience, easy to order delivery ontime only criticism was trying to obtain an invoice for the purchase very long winded.
13 August 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Unprofessional
While they were giving me a product that was immediately available for me to pick up after 10 days, as soon as I paid for it and when I logged into my account to check the progress of my order, they said that I would have it at my home on 16/2/2026, that is, in 6 months from today. I canceled the order and hope to get my money back. This is not professionalism.
19 August 2025
Unprompted review
Reply from Waveinn
Good morning,
We are very sorry that you found our service below your expectations.
In order to continually improve, we would like to verify what happened. Please send us your order number and we will be happy to review your case.
Please apologize for any inconvenience.
Regards
Dropshippers masquarading as Amazon. Avoid.
Selection is great... in theory. In practice these guys are just dropshippers. I ordered 7 items, each had an advertised delivery date of a couple days. In the event, 3 weeks later i discovered all 7 items were still on backorder, none had been dispatched, and i had not been notified. Really really annoying as many of these were quite critical, being delivered to crew to bring to us out here.
Possibly if you don't mind waiting for months, this is a good place to just do one shop for a bunch of items, as the selection does seem enormous. But for any practical purposes these guys are a disingenuous bunch of clowns.
Would note however that the refund process was straightforward. They get a star added for that.
2 July 2025
Unprompted review
Reply from Waveinn
Good morning,
We are very sorry that you found our service below your expectations.
In order to continually improve, we would like to verify what happened. Please send us your order number and we will be happy to review your case.
Please apologize for any inconvenience.
Regards
I ordered an engine cover for use while…
I ordered an engine cover for use while operating, but they sent me a storage cover instead.
13 August 2025
Unprompted review
Reply from Waveinn
Good morning,
We apologize for the inconvenience. In this case, if you received an incorrect/defective/incomplete product or simply want to return it, please submit a return request through your account.
Opening a return request doesn't always mean you want to return the product. It also means you want to complain about issues related to the order you received (for example, the item is missing from the order, customization issues, the product doesn't match the image, etc.).
Log in to your account using your email address and password and select My Orders. Then, click on the order, select the reason that best fits the situation, and follow the instructions. For more information, you can contact us at support@tradeinn.com.
Please excuse the inconvenience.
Regards
Nice Helly Hansen Verglas rain jacket
Nice Helly Hansen Verglas rain jacket. It was not clearly specified if it was a 2.5 L or 3L, but I surmised that it had to be 3L due to the price.
However, it turned out to be a discontinued 2.5 L Verglas Microshell jacket. As such there was no money saved compared to shops in my home country. The product was quite nice though, so I kept it.
12 August 2025
Unprompted review
Reply from Waveinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Avoid at all costs
Ordered a Navionics card which was advertised with a four day delivery. It actually arrived after 10 days when I had left the marina in France and sailed to Corsica (without any navigation software) no answer on their helpline. No reply to emails Absolute joke of a company
€240 down the swany.
20 June 2025
Unprompted review
Reply from Waveinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, there are external factors that can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Great range of products advertised and…
Great range of products advertised and supplied, however delivery times are vastly overestimated.
Only order from here if you don't need the items in a hurry
13 August 2025
Unprompted review
Reply from Waveinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
i purchased what i thought was a match…
i purchased what i thought was a match fishing pole when it arrived it was only a part the pictures and description including specification are all diggerent to one word therefor i only get a wrong part yp me all the adverts are the same all misleading time to report them to consumer rights
2 August 2025
Unprompted review
Reply from Waveinn
Hello Gilbert,
We greatly appreciate the time you took to write a review and are deeply sorry for any inconvenience.
If you received the wrong item, you must submit a return request through your account. As soon as you complete the process, our returns department will contact you and explain all the steps to follow. Please remember to attach photos of the item and any damage.
Thank you very much.
A very well stocked store
A very well stocked store, easy to order, delivery takes time but not excessive, and good quality goods when arrived. Overall a great place to shop
3 August 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Slow delivery time made worse by Royal Mail
Slow delivery time made worse by Royal Mail missing delivery slot
7 August 2025
Unprompted review
Reply from Waveinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, there are external factors that can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Parcel was delivered quickly
Parcel was delivered quickly.
Item was just as described.
Very happy customer
1 August 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
What was promised did arrive 100%
5 August 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
I got what i wanted so I am pleased
1 August 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Delivered on time
1 August 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Item not available locally.
Item not available locally.
With waveinnn delivered in a few days
27 July 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Was positively supprised!
Was positively supprised!
Ordered a 'refurbished' 24v 1500W Lofrans motor, and expected a good/used item, but looked more like actual new! Received in a few days, right on the planned date. I could even select my preferred transport company. Very happy with Waveinn. We'll probably meet again.
25 July 2025
Unprompted review
Reply from Waveinn
Hello,
Thank you for taking the time to write such a positive review, your feedback is essential for continuous improvement.
We hope you enjoy your product!
Have a great day.
Best regards,
Fast order.
18 July 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Waited over a month for them to email…
Waited over a month for them to email me saying product is no longer in stock
21 July 2025
Unprompted review
Reply from Waveinn
Good morning,
We are deeply sorry for your comments. The delay with your order was not our intention, and we assume full responsibility for our actions and any related inconvenience.
However, external factors can affect the delivery of an order, which is why our estimated dates are not exact.
Also, please note that you can always choose between different shipping companies if you are not satisfied with the service of a particular carrier.
Your comments will be taken into account for continuous improvement.
Regards
Simple and easy & items arrive in time…
Simple and easy & items arrive in time which is indicated
What more can you ask for
11 July 2025
Unprompted review
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
Reply from Waveinn
Hello,
We greatly appreciate the purchase made and your time taken to leave us a review.
Your opinion is very important to us.
Have a wonderful day!
Best regards,
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