WAWWA Reviews 

252
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing items and practical bags are exceptionally well-made, highly durable, and stylishly designed for regular everyday use. People also genuinely appreciate the responsive support team, environmentally friendly packaging materials, and the remarkably smooth overall purchasing process. However, some customers also noted that delivery times could occasionally be quite long, with certain postal packages taking extra weeks to reach their final destination. A small group of buyers similarly experienced minor sizing inconsistencies or occasional product durability concerns after extended periods of regular wear.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are very well made and... See more

Quality

Clients share positive opinions on quality, highlighting well-made garments and durable materials. Consumers... See more

Order

Consumers experience mixed feelings regarding their orders, noting both efficient service and occasional... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting super fast shipping and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as super sweet, responsive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made an order for an in-stock item along with a pre-order. I emailed to ask if the in-stock item could be posted separately, and not only did they not charge me an additional postage fee but it was p... See more

Rated 5 out of 5 stars

Hey just wanted to pop a message to say that I purchased one of your bags a couple of weeks ago- and whilst I’d never recieved a package through pro carrier- and I’d read a few posts online that were... See more

Company replied

Rated 5 out of 5 stars

I have been in contact with the customer support team regarding an exchange due to sizing issues and they have been amazing and very helpful. More importantly, the garments I purchased are very... See more

Rated 5 out of 5 stars

My favorite EDC bag. I purchased a couple of months ago the WAWWA Messenger Slate Blue Messenger Bag. It's been my daily companion ever since. It's been with me even during the summer holiday in Gre... See more


Company details

  1. Clothing Shop

Written by the company

WAWWA are a cothing brand, aiming to make the best quality, durable clothing from recycled and organic materials whilst minimising their negative impact on the planet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(252)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

WAWWA’s is rad

The Dry Wax Studio pants I ordered are top tier - high quality & super solid construction, they have pockets for dayyyyys and the adjustable waist is a game changer (esp if for super active people like me who gain and lose weight quickly). PS WAWWA’s customer support is rad - quick to respond and helpful!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing brand

Amazing quality. Lasts a lifetime if you loom after it well. Love the ethos and will always support these people.

Super friendly team who deal with any issues really easily and quickly.

10/10 will ALWAYS recommend them.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Products

Really happy with the product I bought from Wawwa. I bought one of their messenger bags, and it suits my needs perfectly.

They are a conscious company, making quality products. Highly recommend.

All came packed really nicely, and efficiently.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great brand 🤩

I have been in contact with the customer support team regarding an exchange due to sizing issues and they have been amazing and very helpful.

More importantly, the garments I purchased are very high quality. I’m very happy with my Nell over shirt and Zama pants :)

Ps. I would recommend to size up in tops and jackets and size down in pants :)

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Tote bag is exactly what I wanted

Tote bag is exactly what I wanted. Nice size, big enough to be really useful without being too big. Very nicely made, love the colour. Going to buy a smaller messenger bag too. Great to support a UK company too

28 November 2025
Unprompted review
Rated 5 out of 5 stars

My order

Hey just wanted to pop a message to say that I purchased one of your bags a couple of weeks ago- and whilst I’d never recieved a package through pro carrier- and I’d read a few posts online that were a little concerning regarding items being lost by them- my package came on time, and ups truly delivered. The bag is perfectly made- soft, structured but it falls against the body beautifully when worn. The fabric is a little less thicker than I reckoned- but it’s still lovely. I’ll defs be purchasing one of the totes or the duffles soon. Fonz and Alex were such a help every step of the way; I do hope that Wawwa will eventually make utility suit sets, because I’ve admired the cut of your trousers and the jackets you produce and have always thought in passing that they’d look beautiful in such a design. Thanks so much again :)

13 January 2026
Unprompted review
WAWWA logo

Reply from WAWWA

Hey Alex, thanks so much for taking the time to leave a review - we appreciate the positive feedback and we'll pass that on to Fonz & Alex.

Rated 5 out of 5 stars

Excellent Customer Service & Clothes

Had a shipping mishap and Wawwa was immediately helpful and got things straightened out. Not to mention the jacket is exceptional!

14 January 2026
Unprompted review
WAWWA logo

Reply from WAWWA

Hey Kendall, thanks for taking the time to leave a review - we're glad we were able to fix your issue promptly.

Rated 2 out of 5 stars

Piss poor turnaround time for an item…

Piss poor turnaround time for an item that was a gift for Christmas. The item was ordered well in advance of Christmas. The item did not arrive until well after new years. I had to chase to receive any update about the delivery time and was fed some line about being lost in transit. It does not appear to have ever entered the Royal mail system according to the original tracking.

After a delayed email response, I agreed for another item to be sent urgently. I was told on 05Jan it would be sent the next day. It was not sent until two days later. Arriving by 08 Jan in the end. Disappointment followed by disappointment.

There are numerous other small businesses that can manage to turnaround an item when they say they will - Wawwa clearly hasn't managed to work that one out.

After now reading other reviews, and also finding a thread on reddit, my view of Wawwa is tarnished. Decent enough products, but a high level of disorganisation let's everything down.

Hopefully someone from wawwa reads this and takes onboard the feedback and enacts meaningful change business-side. I will be taking my business elsewhere.

8 January 2026
Unprompted review
WAWWA logo

Reply from WAWWA

Hey there, we're sorry to hear that you've had a negative experience.

It sounds like our delivery partner was primarily at fault for the original issue. It's very frustrating for us, when we spend a significant amount of time hand crafting an item just to hand it over to a delivery partner - who lose it. We appreciate this frustration is particularly acute for customers when it is a gift for Christmas - we hope the intended recipient was understanding and not too dissapointed.

With regards to your replacement order, taking 2 full working days to fix the issue sounds fairly reasonable, particularly as this would have been the first working days back following on from Christmas & New Years. Having looked closely at your order, you'll notice that your item was print to order (as clearly stated on the product page) with a lead time of 7-10 days. So this would be significantly ahead of schedule.

With regards to other negative reviews and finding a thread on reddit, we can only say that the vast majority of our customers are happy with the quality of the service and products - otherwise we wouldn't still be around to reply to the minority negative reviews.

Rest assured, we're always looking to improve our processes and we take our responsibility to our customers seriously.

Rated 5 out of 5 stars

True Product to love.

I feel that they are committed to careful craftsmanship and fair business practices. Each product are durable, comfortable to wear, and every one of them is something I truly love.

3 January 2026
Unprompted review
WAWWA logo

Reply from WAWWA

Thanks for taking the time to leave a positive review Sunny, we really appreciate it.

Rated 5 out of 5 stars

5 star beanie

i am very picky with beanies, wawwas cotton beanie has for me the perfect one, length, width, durable and soft. also after washing the shape is the same. highly recommend, best from spain. marc

22 December 2025
Unprompted review
Rated 5 out of 5 stars

five

Well, I just received my first pair of Zama Trousers, and I’m seriously impressed. They look and feel great, and they’re honestly my favourite pair of trousers this year. I also really appreciate the attention to detail in the brand materials and the print finishing on the label, and it's definitely a bonus that WAWWA is committed to supporting local craftsmanship. Overall, I’m extremely happy with my purchase, and WAWWA has completely won me over

25 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look