Wcpbristolairportparking Reviews 

17
TrustScore 2.5 out of 5

2.4

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2.4

Poor

TrustScore 2.5 out of 5

17 reviews

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2.4

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(17)

1 review in the last 12 months

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Rated 1 out of 5 stars

All the appearance of a scam

All the appearance of a scam, or at least unofficial, operator.
Previous feedback, appearance of the operatives on site, informal area of pick up and drop off (in a corner of the short stay car park), vague instructions, unanswered phone calls, absence of any company documentation, no entry in the Companies House website!
Incredible to hand over an expensive item under these cirumstances.
Avoid.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Should be closed down

Where to begin ! I don't normally write reviews but the service received was so horrendous I feel obliged to let anyone thinking about using these cowboys a serious wide birth. Firstly they didn't even show up for my meet and greet after confirming by email 3 days earlier . I called 25 plus times on the day with zero response and have had zero response to any of my emails . I had to park in Bristol airport multistory car park at a cost of £480 because that was my only option at such short notice which was great having that hanging over me to pay on my return! They did laughably text me when I was in Rhodes Airport telling me that Phil the driver will be dropping my car to me later so please give him a call lol . I'm currently reporting them to anyone I possibly can report them to just so this doesn't happen to another family. Terrible people so please don't use !

16 August 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT USE

The drop off was 10/10, but the pick up was a nightmare, I rang the driver and as promised he was at the airport within 5 min at the drop of location. But unfortunately after handing me the keys the bloke just ran off. So I loaded all the bags into the car and just about to drive off when the car dash told me not to drive because of a flat tyre. But not just a flat tyre but the alloys on the wheel where smashed and bent. The driver must of know about the damage, rang him 6 times after and sent txt but no reply. Biggest load of cowboys ever PLEASE DO NOT USE

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Booked a few months in advance, emailed them a week or so before our departure to check all ok, they responded quickly and confirmed they will contact us the day before, which they did.

Our drop off was about 3:30am, we rang 15 mins before arriving and they were waiting at drop and go. On returning to Bristol had a short wait of 5/10 minutes before they arrived which was fine.

Would definitely use again.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service, a real gem!

WCP came to our rescue after we discovered at the last minute that we’d paid a very dodgy company for airport parking. We were due to check into Bristol airport within half an hour, so we were in a bit of a panic. Our SOS phone call was answered immediately by Kirsty, who calmly assured us that she would fit us into her schedule. Kirsty directed us to the one-hour free parking spot and asked us to wait until she was 5 minutes away, when she called again. True to her word, Kirsty met us at the drop off point exactly when and where she’d said, and we were able to check in on time, thankfully. 10 days later, our car was delivered back to us in perfect condition very quickly after we called from the arrivals hall. I would not hesitate to recommend this brilliant company. Kirsty was an absolute star - incredibly efficient and reassuring, just what we needed in our mini-crisis.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

Why To Book With WCP Bristol Airport

This is my personal view and without prejudice
If you expect to wait for meet and greet over 15 minutes. If despite a £14 credit note you like the idea of the driver demanding £14 anyway and then flying into a threatening rage when asked about it. If you like paying over the amount you owe to this bully which I paid as I am not used to being spoken to in this rude, aggressive manner. If you fancy the owner calling as you leave the car park announcing we should be grateful they were there as our flight was two hours late and I had been rude to a member of his staff. Both my wife and myself were not rude nor did we raise our voices once during to anyone. So to summarise if you fancy being over charged, spoken to in a rude, aggressive, intimidating way not once but twice, have an unreliable, threatening but sad and pathetic meet and greet service and want to finish your holiday with a nasty taste in your mouth, book with WCP!

30 June 2022
Unprompted review
Rated 1 out of 5 stars

Didn’t even show up for the collection…

Didn’t even show up for the collection of my car which was 04:00 in the morning with 2 small children and wouldn’t even answer the phone when ringing nearly missed my flight! And still won’t answer my emails or calls ! DONT USE !!!!!!

9 September 2021
Unprompted review
Rated 1 out of 5 stars

Poor service failed to answer the phone…

Poor service failed to answer the phone when called for the arranged meet and greet booked over 12 months earlier.

No response from WCP despite over thirty phone calls and voicemails messages being left along with emails as well.

Resulted in paying for long stay parking of £223.00 which they now refuse to cover, now claiming all costs via the County Court.

Lesson DO NOT USE WCP the amateur parking service. All details stated can be confirmed and verified with myself.

19 August 2021
Unprompted review
Rated 5 out of 5 stars

Unbelievably Excellent

Unbelievably Excellent ! - An incredibly straightforward and affordable way to book meet& greet valet parking at Bristol Airport. Just visit their website and get a great quote (their meet and greet is considerably cheaper than the basic Long Stay offered by the airport itself). You'll be emailed directions, then on the day of your departure, just ring their number when 15 mins from the airport and you'll be met at the Short Stay drop off area by a WCP Uniformed Representative. Hand over your keys and they'll drive your car to their secure car park, while you take the short 2 minute walk into the terminal. On your return, just repeat the process - ring them just before you go through passport control and they'll have your car waiting for you where you dropped it off. They return your keys and away you go. We wouldn't use anything else from now on when flying from Bristol. 5 Star rating from us !!

7 February 2020
Unprompted review
Rated 5 out of 5 stars

Very good Park & Ride for Bristol Airport

Left my car there last Wednesday morning, paperwork at reception took less than 5 minutes and within another 2 minutes we were cart away to Bristol Airport. On arrival on Sunday we phoned whilst still in the airport, the friendly gentleman on the phoned promised us a pickup in 20 minutes time. After leaving the airport it took maybe another 15 minutes and our shuttle bus was there. Within 15 minutes we were back in our car (same location we left it in, same mileage on the clock!) and on our way home. WILL USE AGAIN.

19 August 2019
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. Everything seemed to go ok, but after reviewing my dash cam, it appears they have deleted the footage during the time the car was with them. UNTRUSTWORTHY. AVOID.

28 November 2018
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

Landed at the airport in the evening and waited 35 minutes on hold for these con men to answer the phone. Myself and two other parties waited for over an hour in the cold for collection. One of the parties had a young child who was shivering, and we had a four hour drive ahead of us. Completely unacceptable. No apology or explanation offered, aside from a pitiful 'the phone didn't ring' excuse. Don't give me that crap, the FOUR of you in reception were clearly too busy p****** around playing video games to bother picking up. The buses of three of four other companies circled twice whilst we were on the phone. I'll be using one of those in future. Wish I had read the reviews in advance. Can only be thankful they didn't damage my car as they seem to have done to many others. STEER CLEAR!

10 October 2018
Unprompted review
Rated 1 out of 5 stars

WCP have damaged my car and will not…

WCP have damaged my car and will not accept liability.The driver admitted the damage was caused by them but the company will not.They will not show the photos they have claimed they took when my car arrived either because they did not take any or because they show the car was not damaged on arrival.
Their manner is very aggressive.This company should be avoided as they have no respect for their customers or the cars you leave with them.

14 August 2018
Unprompted review
Rated 1 out of 5 stars

Will Never Use Again

Used this place several times and unfortunately it seems their service has deteriorated rapidly.

- Damage to my car, photos sent within 30 minutes of leaving the car park and photos taken at the car park, however declining any responsibility.
- Wreckless driving from the member of staff, overtaking illegally and displaying anger towards other drivers.
- Misleading site information, reporting free changes if flight cancelled, but charging on your return.

Real shame that even though I am a regular customer they are unable to rectify their faults.

Definelty would not recommend. Cowboy company with cowboy drivers. DONT USE!

5 March 2018
Unprompted review
Rated 5 out of 5 stars

Great service recommend

Used for the first time last week, meet and greet service , excellent great value and on time for pick up and return. Very friendly staff, car in perfect condition - highly recommended

Thank you WCP

19 November 2016
Unprompted review

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