The product is of good quality, but turning it on is a struggle as every time there is a different pattern of buttons that need to be pressed. It does not reliably turn on as per user instructions, so... See more
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Review summary
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It could be user error or just that it doesn’t fit my wife’s physiology. But it is difficult to use and often times off/disconnects during use. It also requires constant pressure and hands on use to h... See more
I'm not a big fan of this product. The Magic Wand is still hands-down the best product to boost your sex life. The We-Vibe can be difficult to put on without adequate lubrication. It also gets in the... See more
Not powerful enough for me. I don’t feel anything with vibrators unless they have a very strong option. I thought I’d be getting that with this but my $15 bullet from walmart is 3x stronger.
Company replied
Company details
Written by the company
We-Vibe operates for one simple reason: To deliver enhanced pleasure with innovative vibrators and sexual stimulation accessories. Experience our products.
Contact info
Otto-Ostrowski-Straße 5, 10249, Berlin, Germany
- care@we-vibe.com
- we-vibe.com
3.2
Average
289 reviews
Asks customers to review
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Lots of Fun
I’ve bought a few items from WeVibe, and so far I’ve loved every product!! The Bluetooth component is amazing for long-distance relationships and helps us feel closer together even when far away. It’s also very fun for in person encounters and teasing between partners. Highly recommend and it’s fun for use individually or with a partner
8 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Gifting Campaign gone wrong.
I was gifting a campaign toy to promote for the brand and it came defective. It did not charge and I was never able to use or submit the videos. Really unfortunate because I actually like the brand.
18 June 2025
Reply from We-Vibe
Hi,
We are very sorry that the free gift we sent was faulty, had you let us know at the time we would have been happy to help you.
We will be happy to replace this for you and have been in contact to let you know how you can claim under our 2 year warranty.
Regards
We-Vibe Customer Care
Won’t stay in place. Waste of money.
Does not function the way it should. Doesn’t stay in place. Very frustrating to use. Waste of money.
1 January 2026
Reply from We-Vibe
Hi,
We are sorry that you were not satisfied with your item.
Now we are aware that you were not happy with the product we have contacted you directly to find a resolution for you.
Kind Regards
We-Vibe Customer Care
Never received the product and…
Never received the product and received the worst customer service!
1 January 2026
Reply from We-Vibe
Hi,
We are are sorry to hear that you did not receive your order and that you were not happy with our service.
We have contacted you directly to ask for more information as we can not see that you have contacted us about this and we would like to review what happened, we have also refunded you for the missing order.
Kind Regards
We-Vibe Customer Care
Delivery was quick and confidential
Delivery was quick and confidential. The battery life is long. Great product.
7 December 2025
This has been a GREAT addition to the…
This has been a GREAT addition to the bedroom! My wife loves it!!! I would definitely give it 5 stars if the speeds were easier to select. We want the high constant speed but it’s frustrating when you pis the button one to may times!
8 March 2026
Great products and nice website with…
Great products and nice website with reviews and info on what is offered for sale.
8 January 2026
Amazing company
Amazing company! Fast and discreet delivery, high quality, reliable products. Super customer service.
8 March 2026
Must BUY!!!!
This is my 3 one I have purchased over 10 years and absolutely LOVE this company and their products!!
1 March 2026
Sigh
The product i have- the we vibe chorus - has been disappointing. it lost its shape after first use, so, there goes that. i'd recommend another company, unfortunately
8 June 2025
Reply from We-Vibe
Hi,
We are sorry to hear that your We-Vibe Chorus was disappointing, if you had let us know at the time we would have been happy to help you.
We have contacted you directly to see how we can get this resolved for you.
Kind Regards
We-Vibe Customer Care
It came quickly
It came quickly, it has really nice settings, the charging case is convenient, discreet, and attractive. The squeeze handle is a very nice touch :)
14 February 2026
What a fun toy
What a fun toy! My wife travels for work, this keeps the fun going while she is out of town. Having a video call while controlling the toy is so fun. Hi
11 February 2026
Package never arrived
Package never arrived. After I posted about it here, I got a refund.
7 March 2026
Reply from We-Vibe
Hi,
We apologise that your order has not arrived, had you let us know sooner our Customer Care team would have been happy to help you.
We have contacted you directly to see if you would prefer a relacement or a refund.
Kind Regards
We-Vibe Customer Care
I bought a double pack of the moxie and…
I bought a double pack of the moxie and one is broken I paid too much and that was too quick after purchase and use I didn’t even open it until months later and my order was HUGE, you guys just jumped on saying you reached out to me as of 3/11/26 NO ONE has reached out to me at all so email me please thank you
7 December 2025
Reply from We-Vibe
Hi,
We are sorry that you were unhappy with your purchase.
We have contacted you directly to see how we can resolve this for you.
Kind Regards
We-Vibe Cuatomer Care
Hi,
To confirm we emailed the email address on your order and added to the review on the 10th March, please can you check your spam?
Regards
Womanizer Customer Care
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