WeAdU - Paid on Performance Google Ads Agency Reviews 112

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been in business for years and throughout all this time, WeAdU team has been so responsive in all situations. They have always been proactive on troubleshooting glitches, analyzing campaigns a... See more

Company replied

Rated 3 out of 5 stars

Decent support for Google Ads queries. It helps to have expert advice during the sessions, but the service lacks comprehensive support outside of scheduled times, Good for ad hoc assistance but not f... See more

Rated 5 out of 5 stars

Simple, effective, and to the point. The support sessions helped clarify many doubts we had about our compaigns. It's great to have access to such knowledgeable guidance.

Rated 5 out of 5 stars

Jean-François is very reactive with high expertise in Google ads. Just started 1 month ago and I already see a high increase in sales. I will keep running my campaigns with the agency. I would recomme... See more

Company details

  1. Online marketing agency
  2. Internet marketing service

Written by the company

At WeAdU we provide Expert Google Ads Management combined with an effective process. We perfect your campaigns to reach the maximum return-on-investment (ROI) and get your company to its optimal performance. Pay-Per-Click management that works.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

That one-of-one sessions are…

That one-of-one sessions are informative, but the service can feel a bit rushed. Would appreciate more detailed explanations or a session summary for follow up. It's good for immediate questions, though.

1 May 2024
Rated 3 out of 5 stars

Decent support for Google Ads queries

Decent support for Google Ads queries. It helps to have expert advice during the sessions, but the service lacks comprehensive support outside of scheduled times, Good for ad hoc assistance but not for ongoing issues.

7 February 2024
Rated 5 out of 5 stars

If you would prefer to maintain your…

If you would prefer to maintain your control on Google Ads and would harness from professional advice, this is a useful option. Their personal guide are well-organized, packed with helpful information, and focused on providing workable answers.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Simple

Simple, effective, and to the point. The support sessions helped clarify many doubts we had about our compaigns. It's great to have access to such knowledgeable guidance.

10 April 2024
Rated 5 out of 5 stars

WeAdu helped our startup take off

I'm the CMO of COCOLI.com, an online marketplace of secondhand furniture and design. We engaged web marketing company WeAdu a year ago after launching the startup, to manage our Google Ads, and we are happy to give them a five-star review.
Measuring our success over this period, especially the last six months, we have achieved a ten-fold sales increase. This I feel can be attributed directly to how our company is communicated to the market and the effectiveness of the WeAdu-directed campaigns.
Most importantly, the relationship that COCOLI has built with WeAdu over this period is strong and based on trust. In the beginning, WeAdu invested the necessary amount of time in our business to align our web strategy for us, and now all their foundation work is paying off.
We are very satisfied with our ROAS which for almost every month last year was on target, thanks to the WeAdu team, who eagerly tracked and reported our progress every month.
One of the most satisfying aspects of our partnership with WeAdu is how we work together, they feel like an extension of our business, and they celebrate our success. They are easy to communicate with and go the extra mile for us.
As a concept, being an online business selling secondhand designer furniture is a challenging job, and our web marketing must be focused and maximally effective. While we offer design fans to shop & sell their preloved furnitureat COCOLI, we need to stand by our values of authenticity, speed and sustainability. All these values, what we offer, and how we operate must be communicated on the web.
Since we launched our website in January 2022, paid and organic traffic to the site has increased enormously. WeAdu is helping us get the message across, helping ensure that our landing pages are properly paired with our ads. This has helped reduce the bounce rates for certain of our landing pages.
WeAdu is approachable and the type of company that strives to make a brand successful, even if it means adapting to each company individually. The best is that all actions are measurable and as we grow together, we continuously improve our reporting, feedback and optimization strategies.
As we build our partnership into the future, I have asked that we move our knowledge and understanding of our web strategy to another level. In 2023 we will focus on deeper analysis of our post-click performance metrics and stronger insight and understanding of our existing and prospective customers, to optimize our conversion rates and ROAS further. .
With the regular modifications by Google and its webmaster tools, we feel that WeAdu is always up to date with the changes - so we really feel that this part of our performance strategy is in great hands with them. I am looking forward to the development of our performance strategy with WeAdu in this second year for COCOLI.

16 January 2023
Unprompted review
Rated 5 out of 5 stars

I've worked with WeAdU for years

I've worked with WeAdU for ten years, and they have exceeded my expectations for yet another year. The team increased our eCommerce revenue generated from Google Ads by over 25% compared to 2021! This is a positive outcome, considering the changing economic landscape of online shopping and the fact that most of my competitors saw a decline in sales this year due to the Covid situation in China.The team's response time and the work that goes into our campaigns are some of the many reasons we continue working together.

2022 was a challenging year for our account as we experienced more than a quarter without growth when Google forced us to replace our Smart Shopping campaigns with PMax campaigns. Even if it's never pleasant to go through a period of decreased activity, the experience has taught us to trust WeAdU and be patient with our campaigns. This time, it paid off. Jeff and his team tried numerous methods and never gave up searching for a solution, and they eventually discovered it in September. Since then, our campaigns have been experiencing growth that more than made up for the sluggish previous quarter. They managed to do this by creating a script that automatically shifts our products from one campaign to another on a daily basis, based on their ROAS. They refer to this system as RPLS.

It was inspiring to witness the growth of WeAdU as an agency. Until 2021, Jeff had been almost single-handedly managing our account, which was always a cause of stress for us when he was away or unavailable. We now feel much more secure knowing he has a whole team behind him. Although the team is still developing, I have given WeAdU 4 stars as we had a significant tracking issue that took some time to resolve.

My marketing team is delighted to have WeAdU as our paid search partner. Jeff, Fabio, Max, and Malala constantly go above and beyond for us, and we feel well taken care of. I am particularly impressed by the new tailored strategies they implemented surrounding our PMax campaigns. These are the Google Ads experts you want on your side!

10 October 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

Thank you so much for taking the time to leave such a positive review, Phil. We are thrilled to hear that you had a great experience and that our Google ads service exceeded your expectations. We truly appreciate your kind words and are grateful for your business. We will continue to strive to provide top-notch service in 2023!

Rated 5 out of 5 stars

I have been working with WeAdU team for…

I have been working with WeAdU team for years and really enjoy company performance. Very responsive and problem solving management together with high professionalism put this company on top of others.

26 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

Thank you for the kind words and for being a loyal customer! We look forward to continuing to serve you in the future.

Rated 5 out of 5 stars

Great team

Jeff and his team are very knowledgeable and provided specific strategies for my business. It is a pleasure working with them.

1 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

Thanks for sharing your experience, Tarik. It’s been a pleasure working together.

Rated 5 out of 5 stars

WeAdU's got your back

We have been in business for years and throughout all this time, WeAdU team has been so responsive in all situations. They have always been proactive on troubleshooting glitches, analyzing campaigns and suggesting growth strategies with our best interests at heart. Definitely one of our best partners!

22 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

Hi Eva, I’m happy you find our Google Ads management services effective. We put a lot of work into your account, so I’m glad it’s serving its purpose. Looking forward to 2023 🚀

Rated 5 out of 5 stars

Excellent agency!

Weadu is an excellent agency. They are very knowledgeable and will work hard to hit your goals, and only take money once that happens. Strongly recommend.

22 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

Thanks for the kind words, Puneet. It's been a pleasure working together.

Rated 5 out of 5 stars

Excellent service and performance for…

Excellent service and performance for my Google Ads. Communication is top notch as well. Thank you Weadu!

21 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

We're so grateful that you took the time to share your feedback. Have a wonderful holiday season Eliott!

Rated 5 out of 5 stars

Weadu is an experienced Google Ads…

Weadu is an experienced Google Ads agency, they are really professionals. Their team is very helpful and nice.

21 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

That's fantastic news, Nikoloz. We are looking forward to what 2023 holds for your business.

Rated 5 out of 5 stars

Very friendly, professional and helpful team members

Very friendly and helpful team members, they are professionals at campaign management, optimization, and driving high-quality results. They know exactly what they do. highly recommended!

21 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

Thanks for the kind words Archil. We’re thrilled that Google Ads are fueling your business!

Rated 1 out of 5 stars

READ THIS BEFORE CONTACTING THEM

READ THIS BEFORE CONTACTING THEM. I've reached out to them in October looking for an agency to help scale our ads spent. The "pay-per-result" was very appealing, and almost too good to be true. Started chatting with Alexandra, a bit rude but I put that on the fact that she was probably busy. Too about 2-3 weeks just to get the contract signed. Contract stated that payouts will be based on a performance table, which was fine by me. During their audits, they've identified some aspects which could be improved on our ads strategy, including pmax. We've told them that pmax was not working in our case, we've tried it before and never yield any results. They still wanted to do it. So they get into the account, and mentioned there was an issue with our feed. They said they could fix it, but for $259 that we would have to pay before any work is done. We were never aware that we would have to pay some "add-ons" on the contract, since during the audit no issue was mentioned, and no "adds-on" either. We've solved the issue in about 5 minutes on our own, and mention that we would never told about some extra "add-ons" that would have to be paid to work with them, so it would be clear. After a couple of weeks, and money spent on pmax, they've confirmed that it was not working. Yeah, we know, we've told you about a month ago. So we've lost a monthly budget and a month on basically nothing. They come back and say that they will try a new strategy, but for that they would charge $259 to set up a new tracking. Our tracking was working fine, and all of the items/metrics that we wanted to track was in place and tracking properly. They wanted to add a new specific tracking, which we really did not cared about, and they wanted to charge us for it. It's been 2 months now, and with them we've add approx. 1-2 sales, that's all. We had 4-5 sales a day when we were doing it ourselves, so not only was this contract a waste of time and money, but BEWARE about the pay-per-performance - they will only end up trying to charge you stuff on the side to cover their costs. It's a scammy way to get business into contract with them, and then charge them bunch on stuff that ultimately will cost you more than the cost of an agency. I've deal with Jeff, the owner of the firm, and never interacted with someone this rude with a client. Be VERY CONSCIOUS that you'll probably regret it going in bed with them. If you check their reviews, most of the reviewers have left only one review in their lifetime.

If you're still unsure, you can also see the response they are giving to my review - this by itself is a good enough indication on the type of relationship and business you'll have with them.

20 December 2022
Unprompted review
WeAdU - Paid on Performance Google Ads Agency logo

Reply from WeAdU - Paid on Performance Google Ads Agency

We worked almost 2 months for you for free. We never charged you anything. You became hysterical when we proposed you an additional service, which we finally gave you for free. Now you write defamatory content and false reviews under false names.
We are sorry that your business is still as bad as it was before our intervention but trying to damage our reputation won’t help you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look