POPSTORE Reviews 

250
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive exceptionally fast, often on the day of release, and are securely packaged to prevent any damage to the vinyl. People deeply appreciate the extremely competitive pricing across a wonderful selection of music records available on the website. Consumers also adore the thoughtful personal touches included inside the shipments, such as charming handwritten notes and cute little stickers. Buyers consistently note that customer communication is stellar throughout the entire process, making future purchases an easy, highly reliable choice for music fans.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction over the excellent pricing... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently noting that items arrive quickly, on... See more

Order

People report positive experiences with order processes, frequently highlighting fast shipping and items... See more

Price

Consumers find price to be a major highlight, frequently praising the highly competitive rates compared to... See more

Service

Customers had positive experiences with service, consistently praising the incredibly fast delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had seen POPSTORE ads before and the great pricing of the products listed, however my cautious side convinced me that what is too good to be true is usually exactly that. Fortunately my adventuro... See more

Company replied

Rated 5 out of 5 stars

Really pleased I came across this store whilst searching! Second time I've ordered & the service is speedy, friendly & prices are very competitive. Unfortunately one of my orders arrived with a small... See more

Company replied

Rated 5 out of 5 stars

I've made several purchases on popstore and always had amazing service. Pre orders always come on time and quick delivery for ready available records. There is always such a great selection of records... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from Popstore but certainly not my last!! I will be ordering records from here whenever possible! My order was dispatched and received so quickly. Packaged really well... See more

Company replied


Company details

  1. Record Shop
  2. also in
  3. Music shop

Written by the company

POPSTORE is your pop music obsessed vinyl record store. We're full to the brim with albums from Taylor, Sabrina, Dua, Olivia, Harry, Billie, Gaga and much more. Pop, delivered.


Contact info

5.0

Excellent

TrustScore 5 out of 5

250 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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5.0

All reviews

(250)

236 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Class Service

This was the only vinyl store I could find a particular vinyl from and the service was incredible! Package was dispatched the morning after ordering and arrived within 48 hours. Packaged securely and with a nice note telling me what the staff were listening to whilst packing!

I usually order direct from artist websites but I will definitely be ordering from POPSTORE again. The vinyl was in perfect condition despite the album being from 2021. The prices on POPSTORE also seem incredible compared to competitors!

Thank you! This is going to be my new regular vinyl store 😊

11 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Wow, thank you! Your review made my day :) - thank you so much. Looking forward to having you as a regular! - Tom

Rated 5 out of 5 stars

I loved the sticker and the note that…

I loved the sticker and the note that came with my order. I will definitely purchase from them again.

8 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you! :) Really appreciate you taking the time to leave us a review. Come back soon! - Tom

Rated 5 out of 5 stars

Will be coming back!

This was my first time ordering from Popstore but certainly not my last!! I will be ordering records from here whenever possible! My order was dispatched and received so quickly. Packaged really well and the vinyl arrived in pristine condition. The record I ordered was priced really well too, better than most other online stores. Thank you

9 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Aimee, thank you for such a lovely review! Hope you're enjoying your latest spins - looking forward to having you back with us! - Tom :)

Rated 5 out of 5 stars

It arrived on time

It arrived on time ,the record was well packaged and there was no damage to it at all ,an excellent experience,will be ordering again if something else takes my fancy

7 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you for leaving a great review, I really appreciate it! :) - Tom

Rated 5 out of 5 stars

First class service from this Company

First class service from this Company. Pre Ordered a record in February which was due for release in March. Sent an e mail in March asking when we'd get the record. Promptly responded to and arrived when they said it would. Definitely use them again.

3 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much for taking the time to leave a lovely review, I really do appreciate it :) - Happy spinning - Tom

Rated 5 out of 5 stars

Amazing

Amazing! My vinyl record was securely packaged with a cute little note inside, would highly recommend this company.

6 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you for leaving us a review Tracey, I really appreciate it! Hope it's spinning well :) - Tom

Rated 5 out of 5 stars

I’ll order again!

This was my first time ordering from Popstore and it definitely won’t be my last! I ordered the Charli XCX Wuthering Heights vinyl and it arrived really quickly and was packaged brilliantly. Everything was in perfect condition. I especially liked the little note inside from Tom saying what he was listening to while packing my order. I’ll definitely be buying more vinyl from them again.

7 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks so much for the kind words Laura! Hope to see you back with us soon :) - Tom

Rated 5 out of 5 stars

would 100% buy here again

amazing packaging and i loved the hand made notes and stickers inside as well!

7 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Ryan, thanks for taking the time to leave a great review - much appreciated! - Tom :)

Rated 5 out of 5 stars

top quality product with speedy…

top quality product with speedy delivery and great packaging, will be using this company in the future

6 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks for reviewing us Tommy, I really appreciate it! Happy spinning :) - Tom

Rated 5 out of 5 stars

Great to do business with you

Great to do business with you - good communication and my vinyl arrived on day of release.
Brilliant

6 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you Ant, hugely appreciated! - Tom :)

Rated 5 out of 5 stars

Lovely store to buy your vinyl records…

Lovely store to buy your vinyl records from! Always shipped well, the cutest note of what’s playing when they’re packing, and overall a seamless experience! Support small ❤️

4 March 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Hey Emily - thank you so much for your lovely review! Happy spinning :) - Tom

Rated 5 out of 5 stars

Amazing company

Amazing company, vinyls always come in good time and always give you a little card to tell you what they are spinning whilst packing your order, also if you message them on socials they always reply 5/5!!

27 February 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks Andy! Much appreciated - hope it's spinning well! :) - Tom

Rated 5 out of 5 stars

Popstore has a good range of albums.

Popstore has a good range of albums - sometimes being able to supply ones that are out of stock elsewhere. The prices are always competitive too. Orders are swiftly dispatched and well packed.

26 February 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you Mary! Really appreciate you taking the time to leave such a nice review :) - Tom

Rated 5 out of 5 stars

Perfect!

Fast delivery and everything came as expected. Very pleased with my order, would 100% order from popstore again!!

27 February 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you Sophie, really appreaciate you taking the time to review us! Tom :)

Rated 5 out of 5 stars

Amazing!

Ordered the Iliwys limited edition vinyl the 1975, came the day it said it would. Quick and efficient! Packaging amazing no dents or anything of the sort. Nice little card inside saying what they listened to packing it just seemed sweet and joyous can’t complain and was cheaper than main retailers!

27 February 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thanks for your review Cerys! Much appreciated - hope you're enjoying spinning it! :) Tom

Rated 5 out of 5 stars

Best customer service ever

Best customer service I have ever received! Very personal, friendly and the product arrived well packaged and in good quality condition. They even include what song they were listening to when they packed it! Would 100% recommend.

12 February 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you so much Laura - you made my day! :))) - Tom

Rated 5 out of 5 stars

Great service , highly recommend

Ordered 3 vinyls from popstore. Great services and delivery . Will definitely use this small business again

18 February 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Thank you for taking the time to leave a great review! Hope to see you again soon :) - Tom

Rated 5 out of 5 stars

Classy

I love Popstore! Excellent value, exceptional service and the added plus of supporting a small business. I have recently ordered vinyl from other shops and have more often than not been disappointed—particularly with the packaging. However Popstore’s packaging is excellent, their attention to detail and personal touches make them far and away my favourite and first port of call for music purchases. Very classy.

19 February 2026
Unprompted review
POPSTORE logo

Reply from POPSTORE

Naww thank you so much! Hope you're enjoying your new spins :)) Tom

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