Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Shop

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've tried all the products going…

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer service is top class and their products are sustainable and amazing quality. I have a subscription and won't be cancelling it ever.... until nature no longer requires it that is!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

No more toxic chemicals for our precious daughters

As a mother to three beautiful daughters I love knowing their personal hygiene products contain no toxic chemicals and are a healthy natural alternative. Products also arrive presented in beautiful packaging. Fantastic support and service too.

13 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Eilis,

Your feedback is music to our ears! It's so lovely to hear that our products are not only aesthetically pleasing but they are supporting your daughters. It is support like this that keeps us going so thank you!

Lauren
Team Riley x

Rated 5 out of 5 stars

Great products

Easy to order on website, fast delivery ,great products, very satisfied.

7 March 2026
Riley logo

Reply from Riley

Hi Rosemary,

Thank you so much for sharing such lovely feedback. Enjoy the products!

Lauren
Team Riley x

Rated 5 out of 5 stars

When I bought the pads I was bit…

When I bought the pads I was bit hesitant about the price but it was so worth it.
No itching, no strange feeling, absolutely amazing product. Definitely moving to this brand for me and my daughter.

27 February 2026
Riley logo

Reply from Riley

Hi Sylwia,

Thank you so much for sharing your experience, we love to hear that our products are not just helping you but also your daughter.

Lauren
Team Riley x

Rated 5 out of 5 stars

Riley's products are brilliant

Riley's products are brilliant, highly recommend this irish owned business.

28 February 2026
Riley logo

Reply from Riley

Hi Simone,

We love to see a recommendation, keep spreading the word and thank you for sharing.

Lauren
Team Riley x

Rated 5 out of 5 stars

Love the Riley products

Love the Riley products. The subscription boxes make it so easy for ordering and keeping stocked up. Lauren is always so helpful as well.

10 April 2026
Unprompted review
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Reply from Riley

Hi Trish, thank you so much for sharing such lovely words. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

The quality of the products is amazing

The quality of the products is amazing, they are much more comfortable to wear than previous brands. The delivery service was excellent. I would definitely recommend Riley products.

1 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Michelle,

Thank you so much for sharing such lovely words and we love to hear that you would recommend. It really helps us so keep it up!

Lauren
Team Riley x

Rated 1 out of 5 stars

0 absorption too expensive

Products , absolutely not doing its purpose, its 0 absorption, , it's not enough to be organic ,it needs to be functional and convenient, especially for this price. Would never purchase again, extremely disappointed.

11 March 2026
Riley logo

Reply from Riley

Hi Ina,

Lauren here, thank you for taking the time to share your feedback. I’m really sorry to hear this was your experience, as that’s not what we want for our customers at all.

We take feedback like this very seriously, as it helps us investigate and improve our products. I’ll be reaching out to you separately via email to learn a bit more about your experience and see how we can help.

Thank you again for sharing, it really does help us improve.

Lauren
Team Riley x

Rated 3 out of 5 stars

I mentioned that I really like the…

I mentioned that I really like the brand and what it stands for but it was too thin. The super pads was recommended and I bought a few boxes. After trying it, it still did not satisfy the heavy flow I have. I find that in Ireland girls with heavy flows are not catered for sufficiently.

11 March 2026
Riley logo

Reply from Riley

Hi Nadine,

Thank you so much for your feedback, it genuinely helps us improve. We’re currently looking at ways to strengthen our heavy absorbency options and will absolutely take this on board.

Lauren
Team Riley x

Rated 5 out of 5 stars

My order always arrives reliably on…

My order always arrives reliably on time and I love knowing im using the best quality period products that don't harm the environment. Products are reliable in everyday. Love the new packaging

7 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Caoimhe,

So amazing to hear that you are loving not just the quality of our products but the packaging. We really want our customers to feel supported and that you can rely on your orders.

Thank you so much for your kind feedback!

Lauren
Team Riley x

Rated 5 out of 5 stars

I discovered this brand because their…

I discovered this brand because their pads are available at the company where I work, and I’m really glad I decided to try them. They are by far the best pads I’ve ever used.

You can immediately notice the quality. They are very comfortable, fit well, and make me feel secure throughout the day. The material feels soft and gentle on the skin, even after wearing them for few hours.

Another big plus is that they don’t develop any unpleasant odor, which makes a huge difference in feeling fresh and confident.

Overall, I’m very satisfied and would definitely buy them again. I highly recommend them.

4 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Carla,

We are delighted you came across our products through work and continue to use them at home too.

Thank you so much for the kind words and we hope you buy again and continue to feel the support!

Lauren
Team Riley x

Rated 5 out of 5 stars

Great Customer Service

I had an enquiry about my subscription. Lauren responded so quickly to my email and resolved my query just as quick.
Thank you ladies.

3 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Eadaoin,

That has made our day, thank you so much for sharing such kind words. Happy to help.

Lauren
Team Riley x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very responsive to customer queries.

2 April 2026
Unprompted review
Riley logo

Reply from Riley

Hi Joanne,

So lovely to hear, thank you so much for sharing. Happy to help.

Lauren
Team Riley x

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