Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Shop

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great products

Great products. I’m happy to be using a product that I know is safe to use with out bleach. It is very easy to order & manage the subscription. You can update the order frequently so you are not tied to an order for a given month. It’s great to support Irish companies & especially a woman led one.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, subscription is super efficient and able to change your next order easily if needed. Would highly recommend.

19 August 2025
Rated 5 out of 5 stars

I Love Riley

I Love Riley, love the products, love the subscription service and really looking forward to the new packaging

1 August 2025
Rated 5 out of 5 stars

I received made a purchase of super…

I received made a purchase of super sanitary pads.
I have a heavy flow.
The pads are very soft, comfortable and absorb my heavy flow very well.
I would definitely recommend them. And they are helping saving the environment too.

30 July 2025
Riley logo

Reply from Riley

HI Maureen, we are delighted you are having such a positive experience with our products, this feedback has made our day.

Lauren
Team Riley x

Rated 4 out of 5 stars

I am still convinced about it

I am still convinced about it! 😃 I like the fact that they are redesigning and adding more ideas and new products! Always nice to see this company growing.

14 July 2025
Riley logo

Reply from Riley

Hi Camille,

We love that you love our rebrand, it's comments like this that make all the hard work behind the scenes worthwhile.

Lauren
Team Riley x

Rated 5 out of 5 stars

A brilliant product and an extremely…

A brilliant product and an extremely helpful customer support team! Lauren in particular has been so attentive and helpful with her quick responses to my questions and orders for our office. Thank you team Riley!

29 July 2025
Unprompted review
Riley logo

Reply from Riley

Hi Maya,

You are so sweet to share such lovely words about not just our products but our attentiveness. This is something we all strive for among our team so thank you for the feedback and it is our pleasure to look after our customers (loyal and new).

Lauren
Team Riley x

Rated 5 out of 5 stars

Best tampons EVER!!

Love the product, can't believe how comfortable the tampons are I literally can't go back to any other brand. Great customer service. Delighted to support Irish owned business and the positive ethos of the company xx

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Irish Owned Sustainable Company

We love using Riley products, and we are proud to support an Irish-owned, female-led company. Our employees really appreciate having a sustainable product stocked in the bathrooms for their monthly needs, and they can see firsthand our company's commitment to using sustainable products.

We have been a partner for four years and are proud to have been one of Riley's earliest adopters. This decision was driven by our immediate confidence in their exceptional products and company values.

We would highly recommend Riley! (Employee Experience Manager, Tenable)

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing products

Easy to order products online, great value and not expensive, Riley products work perfectly and it’s great knowing it’s safe with no harmful chemicals would definitely recommend ❤️

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I am buying for my daughter

I am buying for my daughter. She loves them as a newbie to her cycle. I have bought mainstream when we were away and they are ‘awful’ to quote her. The size for a 12yr old is great and she feels confident. So YES to Riley and subscriptions. Definitely the way forward thanks Riley

1 July 2025
Unprompted review
Rated 5 out of 5 stars

EVERYBODY should be using these!

EVERYBODY should be using these! 🙀
Not only are the mainstream brands more expensive and have to be picked up more frequently, they are harmful to us and not enough people know this. Lead was found in them recently ffs. I feel so much better about my own health since switching to Riley products.
I have the copper coil so periods got worse since then and I feel less period pain using these tampons which I did not expect, probably due to the lack of harsh ingredients. I also use the smaller pads which are discreet while also being big enough to not worry about needing to change too often nearing the end of your cycle.
I'm honestly overall very impressed and I've been telling everyone about it so if you are contemplating please look no further ☺️

3 May 2025
Rated 5 out of 5 stars

Great customer service

Riley’s customer service has been outstanding. The team is responsive, helpful, and genuinely cares about getting things right. Every interaction has been smooth and professional—making our experience with them effortless and enjoyable. Highly recommended!

18 June 2025
Unprompted review
Riley logo

Reply from Riley

Elizabeth, thank you so much for your kind words, this has made our day!

Lauren
Team Riley x

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