SHRINE Reviews 

277
•
TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 23 reviews, most reviewers were unhappy with their experience overall. Many people frequently complained that the cosmetic items ruined their hair, leaving it extremely dry, damaged, or strangely colored with unwanted patchy tones. Consumers also mentioned that the various hair treatments completely failed to deliver the expected results, proper color changes, or reliable advertised washout times. The minority of people were satisfied with the items, noting that the applications left hair feeling very soft and provided nice natural shades. Many customers genuinely appreciated the pleasant results, beautiful hair tones, and great conditioning benefits experienced after successfully using specific formulas.

What people talk about most

Quality

Consumers find quality to be a major disappointment, reporting that products leave hair extremely dry,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Few things. Negatives first The product can leave the hair looking blotchy coloured. Some areas catch the colour better that others The bottles of colour have shrunk. My latest one (cara... See more

Rated 2 out of 5 stars

Terrible. DO NOT BUY! I got the cherry espresso mix up. Now the package said it comes out in 16 washes and it’s “semi permanent” I have used there toners on my brunette hair previously to change the t... See more

Rated 1 out of 5 stars

Definitely think this is a scam now. I've tried two different products, the toner drops and a semi-permanent hair colour and neither did anything at all to my hair. Thankfully doesn't seem to have da... See more

Rated 1 out of 5 stars

DO NOT USE THIS it didn't do a single thing to the colour, and despite preaching it's "gentleness" it has destroyed my hair in a way bleach never has !!!! It is so insanely dry, tangles every time I t... See more


Company details

  1. Hair product shop

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1.8

Poor

TrustScore 2 out of 5

277 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.8

All reviews

(277)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

These drops are great

These drops are great! They really work! Loads better than any purple shampoo I’ve tried.

1 June 2022
Unprompted review
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Reply from SHRINE

Thanks for sharing your amazing feedback ! x

Rated 5 out of 5 stars

The best hair dye product I've used

I've been using Shrine Drop-It colours for a couple of years and love them. My favourite is the pink, often mixed with streaks of red or purple. I have my hair highlighted at the salon, to create a mix of white to dark tones, then colour it myself with Shrine, using the White Toner every so often to keep any brassiness under control. I get loads of compliments and can't recommend Shrine highly enough.

28 May 2022
Unprompted review
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Reply from SHRINE

Love the idea of the red and purple streaks ! Can't wait to hear about that else you create x

Rated 5 out of 5 stars

Love shrine drop it's

Love shrine drop it's! I've used peach, blue & ash toner & white toner & all have been amazing! Even better They don't damage your hair! Hair feels amazing after & I really recommend their conditioner to use with it! It's honestly so good!

28 May 2022
Unprompted review
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Reply from SHRINE

SHRINE conditioner and drops are the best combination for healthy and fun hair ! x

Rated 5 out of 5 stars

Bleach

Love this product and great for your hair.

27 May 2022
Unprompted review
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Reply from SHRINE

Thanks so much for your feedback ! x

Rated 5 out of 5 stars

Absolutely adore shrines products

Absolutely adore shrines products! Every time I visited a salon I left £120 down and always disappointed. Since using Shrine I can whole heartedly confirm I'll never go to a salon to colour my hair again. I got multiple applicants from one tiny bottle and for a tenth of the price from a salon! & my hair has been in great condition too!!! Thank you SHRINE ❤

27 May 2022
Unprompted review
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Reply from SHRINE

We couldn't agree more ! Nothing better than salon fresh hair at home xxx

Rated 5 out of 5 stars

Perfect!!

I recently bought the conditioner. This is a perfect product for hair dyeing! I hope it will be back in stock very soon.
I can't wait to try SHRINE bleach too.

27 May 2022
Unprompted review
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Reply from SHRINE

Conditioner will be back in stock tomorrow ! x

Rated 5 out of 5 stars

Delivered on time in great packaging

Delivered on time in great packaging. Directions were easy to follow and the colours were so bright. I went for a rainbow and being able to mix my own colour meant I wasn't wasting any dye. I've still got plenty left to play around with.

27 May 2022
Unprompted review
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Reply from SHRINE

We love a rainbow look ! Can't wait to see what you create with all your drops :) x

Rated 5 out of 5 stars

The best way to be creative with your hair !!!!

I have been using shrine products for a while now and absolutely love them… the colours are unreal and so easy to use… and the possibilities are endless! Can’t wait to try out the bleach x I Love SHRINE DROP IT Products!!!!

16 May 2022
Unprompted review
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Reply from SHRINE

Can't wait for you to try the BETTER for your hair BLEACH ! xx

Rated 5 out of 5 stars

I went for the rose pink its so nice I…

I went for the rose pink its so nice I put the whole bottle in and its just how I like it, I would recommend buying from here if you want to go for a tonner like I did. The best place to get my hair tonner from 😊

3 May 2022
Unprompted review
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Reply from SHRINE

Rose toner is perfect for the summer ! x

Rated 5 out of 5 stars

I’ve not actually received my order yet…

I’ve not actually received my order yet it’s due on Tuesday. I was just wondering if any customers can tell me if the white toner is good ?.. I had my hair bleached last year and had a bad experience which ended in me having to go a darker blonde to avoid using bleach for 6 months. I’ve just recently bleached my hair light again and it’s got yellow brassy tones but I want a clean white blonde not grey or ashy

30 April 2022
Unprompted review
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Reply from SHRINE

Our white blonde toner is perfect for removing brassy tones ! x

Rated 1 out of 5 stars

Dismissive and uncaring

My parcel appears to be lost by Hermes, so I contacted Shrine (only email available, how convenient) and they told me to keep waiting!!! I haven't heard from Hermes for days, no update on my delayed delivery. Lawfully this issue is between the retailer and the delivery company!!! Hermes are not contactable by any means, Shrine did not respond to my second email, where I asked them to trace it with Hermes and not just tell me to wait. I need what I ordered!!! Disgusting Customer Services Experience!!!

Update:
Shrine here advising me to email them regarding my order, but they haven't replied to a single email I have sent over the last week!!!
I should've read the reviews about their customer service beforehand!

30 April 2022
Unprompted review
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Reply from SHRINE

Hey, we are so sorry that you feel this way about your experience ! Please email orders@weareshrine.com so our team can help to resolve this matter. Thanks for your continued patience and support x

Rated 5 out of 5 stars

This is it !!!

I have been in search of the perfect white blond for years . After spending hundreds of dollars trying everything on the market I found it in this product and I’m so happy. I will never use anything else.

29 April 2022
Unprompted review
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Reply from SHRINE

Love this ! White blonde is a must-have x

Rated 5 out of 5 stars

Tried Ash blonde toner, very happy with the results

I previously ordered the champagne toner drops. However as I have some warm tones in my hair, I decided to try the ash blonde. It has blended the colour at the ends of my hair, It feels soft and not compromised. I am happy I found this product, for me its been a game changer, in my journey for going blonde.

23 April 2022
Unprompted review
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Reply from SHRINE

Love hearing this feedback ! x

Rated 5 out of 5 stars

Amazing experience

Amazing experience. I ordered a rose toner. Everyone loved it. After I made my second order (white blond toner and bleach) never ever had that good bleach as this one. My order was at home next day even I clicked on standar delivery . Perfect !

13 April 2022
Unprompted review
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Reply from SHRINE

So happy to hear this ! x

Rated 5 out of 5 stars

Excellent product

Excellent product. I’ve tried every toner out there and this tops them all. Easy to use, lasts for ever as only one or two drops needed in every application for clean white blonde. Great results, no yellow tones and doesn’t dry hair out.
Great customer service. Love it!

8 April 2022
Unprompted review
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Reply from SHRINE

Love this ! no more yellow tones x

Rated 5 out of 5 stars

Great dye

This dye is my favourite without a doubt! So versatile and non damaging while being multi-use.

7 April 2022
Unprompted review
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Reply from SHRINE

Love to hear this ! x

Rated 5 out of 5 stars

This is an amazing toner

This is an amazing toner! I love it and after after trying so many toners this “Shrine Drop it “is way ahead of any others ! I have used both Ash Blonde and Champagne blonde and I am delighted with both shades
The fact I use my own conditioner keeps my hair in excellent condition

7 April 2022
Unprompted review
SHRINE logo

Reply from SHRINE

Our toners are a must-have ! x

Rated 5 out of 5 stars

Really happy with it

Really happy with it. I was skeptical but it works and my hair felt lovely too. I received lots of compliments.

My hair gets quite brassy between colours and purple or blue shampoo weren’t helping. The ash drops are awesome will continue to use.

7 April 2022
Unprompted review
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Reply from SHRINE

Thank you so much x

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