TRIBE Reviews 1,817

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent taste, quality, and nutritional value, often describing them as "yummy" and healthy. Many appreciate the wide range of vegan and plant-based options, finding them perfect for various needs, from energy boosts during outdoor activities to satisfying snacks. The delivery service is frequently highlighted as prompt, quick, and reliable, with orders arriving in good condition and on time. However, some customers were dissatisfied with issues related to their orders, including late or missing deliveries and damaged packaging upon arrival. A few reviewers also expressed disappointment with product changes, such as the discontinuation of popular items like Triple Deckers or muesli, and some found certain new products, like protein powders or flapjacks, to be too sweet or to have an undesirable texture.

What people talk about most

Product

Consumers generally express satisfaction with the products, often describing them as delicious, yummy, and... See more

Quality

Clients share positive opinions on quality, frequently describing products as "yummy," "delicious," and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super speedy and prompt... See more

Order

Reviewers highlight ambiguous aspects of order. While some consumers praise the ease of ordering, special... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the new Wildfarmed flapjacks. Great taste and good consistency. Nice and moist which is appreciated when on the road and low on water or feeling dehydrated and dry-mouthed. Apple + Raspberry is m... See more

Rated 5 out of 5 stars

I had an issue with a product, so contacted customer services. The operative I spoke to (Ella) was extremely apologetic and understanding. Replies were speedy and to the point. I was offered a... See more

Company replied

Rated 5 out of 5 stars

Can’t go back now - nothing will taste as good. Excellent service, communication and quality of product. At last a Company that lives up to its claims! Will definitely be re-ordering.

Rated 5 out of 5 stars

The products arrived quickly and as ever were protein-packed and in my opinion, the nicest protein-packed rpoducts on the market. The falvours are great and they dont taste too sweet or saccharinny


Company details

  1. #137 of 229 best companies in Fitness and nutrition

Information provided by various external sources

Tailor your TRIBE Pack from 20+ TRIBE energy, protein and recovery products to suit your training needs


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love tribe d…

Love tribe the products are so good and they keep improving all the time, even though I walkways think how can they make this better! Then they do.
It's super quick delivery and always a good offer!

4 September 2024
Rated 1 out of 5 stars

I brought the Vanilla vegan protein…

I brought the Vanilla vegan protein from sainsburys and the taste was really bad and very far from vanilla, i was unable to continue using this product which was really disappointing as I’m a student on a tight budget. I wouldn’t recommend buying this, just want to warn others.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

I've used Tribe for a number of years

I've used Tribe for a number of years, and highly recommend their range of bars and cereals. I tend to order directly from the site, and on all occasions, their delivery has been super prompt.

The only criticism I'd make is that they have recently discontinued a number of their products, meaning their range of flavours for their bars is now quite limited. I do hope they reconsider this decision.

7 August 2024
Rated 1 out of 5 stars

Box containing no product, simply a promotional flyer

It's very simple to me as I've worked in Manufacturing and Distribution. If a product is ordered, it appears to me that the process involves preparing the carton, loading the carton with product adding documentation, in this case a promotional flyer, and then sealing it and shipping. So, in this case, the Postman looked very puzzled, shaking the box approaching the house. I took delivery, shaking it too and realising it was extremely light. I photographed it closed and opened without any product whatsoever inside. I am not complaining if the system sends me a full replacement box, then I can rate it higher. The response to my "complaint" from your end was to immediately place an order to replace it - that was fine thanks. I await its delivery.
It has now been delivered, on time and in full and the company has positively and rapidly responded to my concerns. I am very happy with this response.

31 July 2024

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