I’m a big fan of FIGS and genuinely love the brand. The quality, fit, and overall design are excellent. My only feedback is that in Saudi Arabia the weather is hot for much of the year, so lighter and... See more
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Everything went smoothly from ordering to receiving the item. My niece loved the personal engraving I added on her jacket too.
Thank you!

Reply from FIGS

Reply from FIGS
First, they admitted that there is something wrong with the promo code that has been circulating when I emailed them about the issue. There is no way to prevent the problem when you check everything on the cart before you do the final payment. The only time that you will know that the promo code didn't apply is after making the final purchase & the transaction had been already been processed.
I tried to cancel it after getting the confirmation email but the link to cancel is not working, it only says contact the customer service w/c I did through email.
I would have never bought this brand of scrubs if it wasn't for that promo code because the price as is of this scrubs IMO is not worth it. It is an overhyped brand & as with every overhyped brand, it's just actually thesame as with other ordinary scrubs that you can buy one-third of the price.
This issue has been on Reddit for quite awhile & they have not done anything to it.
Stay away...

Reply from FIGS
After 3 wash material is damaged, very disappointed, needs replacement or refund. I have pictures.
I just love the fit and the quality the way they fit

Reply from FIGS
I made a purchase last month and received a cancellation email only two minutes after my order was confirmed.
I didn't find color and size I was looking for at Houston Store.
the X form style is the best uniform I have ever had in 30 years of Nursing

Reply from FIGS
Amazing customer service always. Great quality scrubs. I will always wear figs.

Reply from FIGS

Reply from FIGS
After grinding it out for aver 15 years as a nurse finally a great soft durable stylish pair of scrubs!! Wanna feel like you look great while doing a dirty job, try Figs!

Reply from FIGS
got wrong article.. waiting for refund for a long time.. no response from figs.. worst company
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